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Salthill Hotel Galway

 
Gem

Salthill Promenade, Galway, Irland

  Fantastisk, Gæsteanmeldelser
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1
Anne C Galway September 2013 Easytobook.com-rejsende
 
 "No customer service"
We arrived at the hotel at 315pm on the Monday of the Galway races. The hotel was busy and lots of staff about. I went up to check in and was told the room wasn't ready, it would be 20 mins and to come back to recception!!!!!(eg No.1 of customer Service). We waiting in the busy lobby where we overheard numerous staff conversations \bout colleagues, how busy they were etc, laughing and joking. Its wonderful the staff get along well but in a big 4 star I expected more professionalism. At 4pm I again went to recception and spoke with a gentleman receptionist, who checke and advised me that the room was still not ready. I aired my dissatisfation as we were only in Galway for one night, which he took no notice of. I asked him inform me when the room was ready and he advised me that he was 'finished now and go back to reception and check soon. (No 2 eg). Having worked in many hotels from3 star to 5 star this was poor serivce at best. While we waited at the lobby, another guest waited to meet a lady manager, who when arrived and heard the guests grievance...could give no satisfactory response only they were busy!!!( Eg no.3). Again at 4.30pm I went to the desk and spoke to a lady, I advised her we were waiting over an hour and were here for one night PLUS our reservation said check in from 2pm....She questioned me on this, saying there check in time was 3pm and asked me how I booked. I showed her my documentation was proof! (Eg no 4)At 455, after nearly 2 hours at the hotel, the same receptionist informed me our room was ready, ignored the fact we waited so long and told us to enjoy our stay. Eg no.5) Apart from that, the room was satisfactory. Until we returned that night to a huge fight in the car park where bricks were being throwing and our car parked there. Thankfully, the gardai arrived and attempted to diffuse the situtation. Breakfast ok, no scambled egg or bacon when we got there. I requested late check out due to our late check in and was advised they needed the room and 1pm was the latest. Again ignoring my complaint and dissatifaction. there seemed to be managwement around the hotel....can these reception staff not advise mgt they have unhappy guest since clearly they cannot deal with the situtation themselves. there was 4 receptionists involved. They cared more about laughing and chatting to each. My brother who is a hotel manager from Chicago was also staying at the hotel and couldn't beleive his eyes...and also complained on our behalf...
3
Ciaran H Galway Ægtefælle/partner August 2013 Easytobook.com-rejsende
 
 "Average"
Just ok, wouldnt be in a rush back. Our first room was a bit grubby & managed to get moved to another but not much of an improvement to be honest! Bathroom was small & the shower leaked all over the floor.But the pool & gym facilities were top class.
5
A TripAdvisor Member Galway Gruppe venner Juli 2013 Easytobook.com-rejsende
 
 "friends weekend away"
the service was nothing special just ok, the room was typical hotel room nothing special just basic but clean. the best thing was the balcony in front of hotel overlooking sea!!just sheer bliss!!good location
4
Linda C Galway Juni 2013 Easytobook.com-rejsende
 
 "Great location and facility"
Very Good Would go back again We were able to relax after a long day in Galway City. The service was wonderful. The staff pleasant and helpful. Thoroughly enjoyed the beautiful bar with its relaxing atmosphere, good food and friendly staff. The Irish Coffee was great too!!! I would stay again.
4
Emma W Galway Maj 2013 Easytobook.com-rejsende
 
 "Mams birthday trip"
Had a great time lovely hotel and a great price!Great location on the seafront only complaint I have is that the weather was bad!!! Lovely breakfast everything was very fresh and the staff were very helpful
4
Louisa S Galway April 2013 Easytobook.com-rejsende
 
 "First family trip with a newborn"
My husband, newborn son and my father stayed here for two nights midweek. The rooms were lovely-seaview,breakfast was great. Service in bar was good. Pool & spa facilities excellent. When we asked for more tea/ coffee for room, we were given a huge supply. We have stayed here before and will be back in the future.
5
Ciara O Galway Marts 2013 Easytobook.com-rejsende
 
 "Excellent hotel"
I have stayed here a few times now and enjoy it every time. The hotel is always spotless staff very friendly. It is in a great location and we had sea views from our room which was lovely to look out at.
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Salthill Hotel Galway
Fantastisk, 4.0 5
Baseret på 772 Gæsteanmeldelser
Fantastisk

Salthill Hotel er en af de større ejendomme i Galway. Reservér et ophold på et af de 3-stjernede værelser her.

Til spisning på Salthill Hotel bliver du forkælet med valgmuligheder, for hotellet har 2 restauranter. Ud over lobbyen, en bar/lounge og værelserne er her også en kaffebar eller cafe og en tagterrasse. Et dampbad, En sauna og et spabad er attraktive tilføjelser til wellness-faciliteterne her. Et børnebassin gør dette sted til et ideelt valg for svømmeentusiaster. Nyd de 2 pools. Et renseri/vaskeri, en bagageopbevaring og bryllupsfaciliteter er alle en del af servicen her. 5 mødelokaler gør dette sted interessant for virksomheder. Forretningsrejsende vil føle sig meget velkomne pga. faciliteter som f.eks. et konferenceområde. Indkvarteringsstedet tilbyder 161 værelser, som du kan vælge imellem. Gæsterne kan få glæde af gratis selvbetjent parkering i et begrænset antal timer, hvis de ankommer med privat transport.

Der er aircondition på Salthill Hotel. Under dit ophold på et af værelserne på dette indkvarteringssted tilbydes en daglig rengøringsservice som en komfortabel facilitet. Du kan holde dig opdateret med alt, hvad der sker rundt omkring i verden under dit ophold i Galway, for der er trådløst højhastigheds-internet (gratis). Badeværelsesfaciliteterne på værelserne inkluderer gratis toiletartikler og et separat badekar og bruser. Gratis brug af en kaffe-/temaskine er inkluderet på værelserne.

Vis anmeldelser

Salthill Hotel Galway
Salthill Promenade, Galway, County Galway, , Irland
Salthill Hotel Galway
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Salthill Hotel er en af de større ejendomme i Galway. Reservér et ophold på et af de 3-stjernede værelser her.

Til spisning på Salthill Hotel bliver du forkælet med valgmuligheder, for hotellet har 2 restauranter. Ud over lobbyen, en bar/lounge og værelserne er her også en kaffebar eller cafe og en tagterrasse. Et dampbad, En sauna og et spabad er attraktive tilføjelser til wellness-faciliteterne her. Et børnebassin gør dette sted til et ideelt valg for svømmeentusiaster. Nyd de 2 pools. Et renseri/vaskeri, en bagageopbevaring og bryllupsfaciliteter er alle en del af servicen her. 5 mødelokaler gør dette sted interessant for virksomheder. Forretningsrejsende vil føle sig meget velkomne pga. faciliteter som f.eks. et konferenceområde. Indkvarteringsstedet tilbyder 161 værelser, som du kan vælge imellem. Gæsterne kan få glæde af gratis selvbetjent parkering i et begrænset antal timer, hvis de ankommer med privat transport.

Der er aircondition på Salthill Hotel. Under dit ophold på et af værelserne på dette indkvarteringssted tilbydes en daglig rengøringsservice som en komfortabel facilitet. Du kan holde dig opdateret med alt, hvad der sker rundt omkring i verden under dit ophold i Galway, for der er trådløst højhastigheds-internet (gratis). Badeværelsesfaciliteterne på værelserne inkluderer gratis toiletartikler og et separat badekar og bruser. Gratis brug af en kaffe-/temaskine er inkluderet på værelserne.

Hotelpolitikker og -services
 Indtjekning: Fra 15:00 Udtjekning: Indtil 12:00
 Internet: Trådløst højhastighedsinternet (gratis), Pc-station
 Parkering: Parkering for autocampers/campingvogne, Gratis parkering (begrænsede pladser), Gratis parkering (selvbetjening)
Værelser: 161
Serviceydelser:
  • 24-timers reception
  • Renseri/vaskeri
  • Baggageopbevaring
  • Roomservice – begrænset tidsrum
  • Piccolo
  • Bryllupsservice
  • Hjælp til udflugter/billetter
Overordnede faciliteter:
  • Elevator
  • Flersproget personale
  • Hele ejendommen er røgfri
  • Sikker opbevaring i reception
  • Flere små mødelokaler
  • Aviser
  • Kaffe i lobbyen
  • Morgenmad (ekstragebyr)
Yderligere fællesarealer:
  • Bar/lounge
  • Kaffebar/cafe
  • Tagterrasse
Erhvervsfaciliteter:
  • Konferencefaciliteter
Wellness-faciliteter:
  • Sauna
  • Motionscenter
  • Spabad
  • Damprum
Svømmefaciliteter:
  • Svømmebassin til børn
Bemærk! Det er hotelkædens og/eller den enkelte ejendoms ansvar at sikre nøjagtigheden af de viste billeder. Vi er ikke ansvarlige for eventuelle unøjagtigheder på billederne.
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