Hotel Damrak Amsterdam

Bad war renoviert der rest war veraltet und abgenutzt und keine 3 steren wert.fenster von taubenkot beregnet was die sicht auf den innenschacht versperte. also gardine zu !

Yes we were in the wrong room then got moved to another room which was a three bedroom when i payed for a double room so that wasent nice

Hotel itself was very basic and not worth the money

Air con out of order, breakfast, bathroom standard

Where to start.....the description of the hotel stated that the room would have air-conditioning. it did but it only heated up the room, not cooled it down. considering it was quite warm and the room only had a small window with no access to a breeze, this made being in the room very uncomfortable. the room itself was old, dirty, smelt like sewerage and the bed linen clearly had bugs or lice of some description. the room was so bad that we had to purposely stay out of the hotel,dreading the thought of coming back to sleep for a couple of hours because it was so bad. and my friend now has a rash due to the conditions of the room-great way to start the holiday. while breakfast was included in the room price, we should have been paid some form of compensation for having to suffer through it. the breakfast selection was quite limited with the storage of the food being quite poor. the cheese was sweating and the cold cuts and vegetables were left uncovered for anywhere up to 3 hours in the heat. to our delight we were offered the "dregs" of the coffee before a new pot would be made. the staff were ok, except the receptionist who has lived most of her life in amsterdam was most unhelpful and couldn't give us the right directions to anything. the afternoon receptionist was quite nice but as she had only been in amsterdam for 6 months, her knowledge was quite limited. to top it all off, we found a mouse in the hallway that lead to our room. only stay at this hotel if you don"t mind lice and/or plan on sleeping in the street.