Park Plaza Amsterdam Airport    

Contras: We had from sept. 8th till sept. 13th the great pleasure to stay at the park plaza amsterdam airport hotel. during our stay we attended the ibc2011 exhibition at amsterdam rai.

as said above it was a great pleasure staying at this hotel, but this place is for sure not worth

- the room rate we paid (the overall price was € 45,00 higher than quoted)
- the check-in / check-out service we received (took hours and ages)
- the general service we received (non existing / not present)
- the complimentary - better said complicated - airport shuttle service received - better said not received
(the impertinence to offer a 8-seater shuttle bus service for a 342 rooms hotel is ridiculous during an exhibition period - we faced every morning and every evening at the airport fights for the "complimentary seats" and ended 4-times up in a cab with a 35 - 40 min delay off the shuttle bus service schedule)
- the poor and unprofessional breakfast service we received
(down in the rear cold corner of the lobby, because the main restaurant was overloaded and reserved for the couch class tourist groups)
- the overall 4* star (should at least be reduced by 2 stars, architecture & design on its own, pays not against a non existing service and is for sure not enough to justify the 2 extra points to rate this place for 4*)

the hotel is of great design, but the service personal is
- poor of professional skills
- unprofessional in acting
- slow in response
- impolite in communication
- and almost like non existing / not present

we hope for your understanding that we will not be able to recommend this hotel to our business friends and colleagues.

Pros: Freundlichkeit und flexibilität an der rezeption
Contras: Unflexibilität zu von der karte leicht abweichenden wünschen im restaurant

Pros: Ruhig und gute anbindung zur city
Contras: Beim frühstück hat das personal zu sehr agiert. bspw. wurde 1/2 std. lang im frühstücksraum besteck poliert und scheppernd einsortiert. ein ruhiges frühstück war nicht möglich.

Pros: Clean comfortable hotel
Cons: Hotel is in the middle of industrial area - there is absolutely nothing near the hotel in terms of food or entertainment. good for quick overnight from the airport but not very practical for longer than 1 night. wifi in the lobby only.

Pros: Friendly reception and shuttle drivers.
very close to the airport (10 min. drive)
Cons: It is located far from the city center

Pros: It was a really nioe hotel.and i would stay there again.and suggest my freinds stay there too.

Pros: Very nice room, very clean.
Cons: Very far from amsterdam, 20 minute walk + 20 minute tram ride. extra charge for everything including tv, 20 euro breakfast per person, internet, anything they could charge extra for they did.

Pros: Very clean, spacious modern hotel room.
shuttle bus from airport.
Cons: Lack of staff on desk at arrival, but fairly polite.

Pros: Hotel staff were not very nice, very offish and unhelpful - also when 2 members of my family rang at different times, they were told that we were not staying there which caused a bit of panic, thank goodness for mobiles! also there is no shuttle bus (as advertised on the internet) between the hotel and the city (amsterdam) so we had to walk about 1 - 1.5kms to access a tram to take us to the city. the hotel itself is really nice, very clean and comfortable. the shuttle between the hotel and schipohl is very good and the driver is awesome :o)

Pros: Too expensive. there should be a shuttle bus to the city. also should be free shuttle to airport. too far anyway from anything
Cons: One of the staff told me there wasn't even a shuttle to the exhibition i was going to and then i find out there was! very expensive but bright and moden. if transport was free it would make a big difference

Pros: Staff was friendly and efficient but your prices are criminal. i travel all over the world and there is nowhere that affords less value for money than europe. that is why people avoid it. 20 euros for breakfast - get a life! and charging it to the room anyway?? charges for internet and email - even in africa and asia is it usually free! again you reconfirmed my resolution to stay out of europe - we will have all our international functions in asia or africa where there is value for money.
Cons: Prices are insane. otherwise a decent hotel with good staff.