Terms and conditions
Below you will find a list of the terms and conditions that apply when you make a booking through our websites. If there are any points in our terms and conditions for which you require clarification or further explanation, please contact us.
1. All successful reservations made via EasyToBook.com will be confirmed directly to the client to the email address provided.
2. It is your responsibility to inform EasyToBook.com should you not receive a confirmation email. This usually occurs as a result of a strong junk mail filter or an incorrectly entered email address. For any problems regarding confirmation e-mails please contact our reservations department at: support@EasyToBook.com or call us on 0031 20 531 33 00. Our prices are very competitive. If you believe that you have found a lower rate for the same accommodation as actually booked through EasyToBook.com for the same dates, the same type of room and occupancy in the same hotel, please notify us within 24 hours from the time of booking and we shall investigate it. The accommodation at the lower price must be an online price from an online travel retailer. A special offer price, discounted due to frequent flyer mileage credits, a promotional price or a price which is a part of a package, are excluded.
3. EasyToBook.com has the right to cancel your booking within 72 hours after booking time. In case of cancellation by EasyToBook.com, EasyToBook.com will attempt to offer you a similar hotel accommodation in the same quality and price classification, but shall not be held liable should it fail to do so.
4. Your reservation is made directly with the hotel you have chosen. By confirming your reservation with EasyToBook.com you are entering into a contract with the hotel.
5. Unless otherwise stated in the room description (for example in case of Special Deals, Hot Deals, Advanced bookings etc.), your credit card details are used only to guarantee your booking with the hotel. No money will be deducted from your credit card account at the time of making the booking. Full payment must be made directly with the hotel during the check-in procedure. Unless otherwise stated on the webpage, you can choose to settle your account in cash, with the credit card provided to make the booking or with another credit card, provided the credit card type is acceptable to the hotel.
6. Your credit card information will be sent directly to the reserved hotel. EasyToBook.com will not charge your credit card, as you will pay for your stay directly to the hotel. After your booking has been processed it is normal procedure for the hotel to carry out a pre-authorization check on the credit card to ensure that the card is valid and that sufficient funds are available to guarantee the reservation. Should any problems occur regarding your credit card, the hotel will notify EasyToBook.com and EasyToBook.com will inform you. At all times, only valid credit cards are accepted for online booking and it is your responsibility to enter the correct details. In the event that your credit card does not provide a sufficient guarantee, EasyToBook.com has the right to cancel your reservation at the hotel and to notify you of the cancellation by email. EasyToBook.com has no involvement or influence in financial issues. All financial issues are between the hotel and the guest directly.
7. All hotel bookings made through EasyToBook.com will be issued with a booking reservation number, and a pin number. These numbers will be provided in the email confirmation of your booking .The booking reservation number is your reservation number with EasyToBook.com, please use this reservation number in all correspondences with EasyToBook.com. In case you have lost this number, you may contact us at: support@EasyToBook.com You are responsible for maintaining confidentiality of these numbers and for securing access to your booking.
8. Should you wish to cancel your reservation with EasyToBook.com, you can do so by navigating to My Booking and entering your booking reservation number and pin number. Your chosen hotel will typically have its own cancellation policy which we will display to you on the details page before you book. Cancellations made within the time limit given by the hotel ( in most cases 48 hours prior to date of arrival ) will be free of charge. Please take into account that date of arrival starts at 0:00 AM ( CET ). If you cancel beyond the cancellation deadline or do not arrive at the hotel, the hotel has the right to charge you a cancellation fee which is in most cases equivalent to the cost of the first night's stay.
9. All hotels utilize their own booking and reservations systems. When you arrive at the hotel, the guest name(yours) or name which is stated on the booking form - will be your reference at the hotel. The hotel room will be reserved under the name that was specified on the booking form at the time of making the booking.
10. Room rate quotations given at the time of securing your booking on EasyToBook.com is the price which you will pay for your accommodation. Unless otherwise stated, prices exclude breakfast and city tax. In addition, you shall also pay in full for any additional services that the hotel provides, which are not explicitly covered by the quoted EasyToBook.com roomrate. ( e.g. Room service, minibar use etc. )
11. Special requests such as those entered into the remark-request box at the time of making your booking, will be delivered to the hotel, However neither the hotel nor EasyToBook.com shall be held liable should the hotel fail to accommodate such requests.
12. EasyToBook.com sells accommodation from an inventory supplied by each hotel, and does not over-sell that inventory. EasyToBook.com does not accept any liability for unavailability of rooms caused by the hotel overselling it's own room inventory.
13. The EasyToBook.com website has been compiled with great care. However, our services are based on information provided by the hotels and for this reason the hotels remain responsible for the accuracy of this information. EasyToBook.com cannot guarantee that all the information, including pictures or descriptions, are fully accurate at all times, nor can we be held responsible for any errors or inaccuracies in the supplied information or if your trip is deficient. In particular we have no liability for any loss, personal injury or death however incurred unless such loss is cause by our negligence.
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See full list of frequently asked questions.
1. All successful reservations made via EasyToBook.com will be confirmed directly to the client to the email address provided.
2. It is your responsibility to inform EasyToBook.com should you not receive a confirmation email. This usually occurs as a result of a strong junk mail filter or an incorrectly entered email address. For any problems regarding confirmation e-mails please contact our reservations department at: support@EasyToBook.com or call us on 0031 20 531 33 00. Our prices are very competitive. If you believe that you have found a lower rate for the same accommodation as actually booked through EasyToBook.com for the same dates, the same type of room and occupancy in the same hotel, please notify us within 24 hours from the time of booking and we shall investigate it. The accommodation at the lower price must be an online price from an online travel retailer. A special offer price, discounted due to frequent flyer mileage credits, a promotional price or a price which is a part of a package, are excluded.
3. EasyToBook.com has the right to cancel your booking within 72 hours after booking time. In case of cancellation by EasyToBook.com, EasyToBook.com will attempt to offer you a similar hotel accommodation in the same quality and price classification, but shall not be held liable should it fail to do so.
4. Your reservation is made directly with the hotel you have chosen. By confirming your reservation with EasyToBook.com you are entering into a contract with the hotel.
5. Unless otherwise stated in the room description (for example in case of Special Deals, Hot Deals, Advanced bookings etc.), your credit card details are used only to guarantee your booking with the hotel. No money will be deducted from your credit card account at the time of making the booking. Full payment must be made directly with the hotel during the check-in procedure. Unless otherwise stated on the webpage, you can choose to settle your account in cash, with the credit card provided to make the booking or with another credit card, provided the credit card type is acceptable to the hotel.
6. Your credit card information will be sent directly to the reserved hotel. EasyToBook.com will not charge your credit card, as you will pay for your stay directly to the hotel. After your booking has been processed it is normal procedure for the hotel to carry out a pre-authorization check on the credit card to ensure that the card is valid and that sufficient funds are available to guarantee the reservation. Should any problems occur regarding your credit card, the hotel will notify EasyToBook.com and EasyToBook.com will inform you. At all times, only valid credit cards are accepted for online booking and it is your responsibility to enter the correct details. In the event that your credit card does not provide a sufficient guarantee, EasyToBook.com has the right to cancel your reservation at the hotel and to notify you of the cancellation by email. EasyToBook.com has no involvement or influence in financial issues. All financial issues are between the hotel and the guest directly.
7. All hotel bookings made through EasyToBook.com will be issued with a booking reservation number, and a pin number. These numbers will be provided in the email confirmation of your booking .The booking reservation number is your reservation number with EasyToBook.com, please use this reservation number in all correspondences with EasyToBook.com. In case you have lost this number, you may contact us at: support@EasyToBook.com You are responsible for maintaining confidentiality of these numbers and for securing access to your booking.
8. Should you wish to cancel your reservation with EasyToBook.com, you can do so by navigating to My Booking and entering your booking reservation number and pin number. Your chosen hotel will typically have its own cancellation policy which we will display to you on the details page before you book. Cancellations made within the time limit given by the hotel ( in most cases 48 hours prior to date of arrival ) will be free of charge. Please take into account that date of arrival starts at 0:00 AM ( CET ). If you cancel beyond the cancellation deadline or do not arrive at the hotel, the hotel has the right to charge you a cancellation fee which is in most cases equivalent to the cost of the first night's stay.
9. All hotels utilize their own booking and reservations systems. When you arrive at the hotel, the guest name(yours) or name which is stated on the booking form - will be your reference at the hotel. The hotel room will be reserved under the name that was specified on the booking form at the time of making the booking.
10. Room rate quotations given at the time of securing your booking on EasyToBook.com is the price which you will pay for your accommodation. Unless otherwise stated, prices exclude breakfast and city tax. In addition, you shall also pay in full for any additional services that the hotel provides, which are not explicitly covered by the quoted EasyToBook.com roomrate. ( e.g. Room service, minibar use etc. )
11. Special requests such as those entered into the remark-request box at the time of making your booking, will be delivered to the hotel, However neither the hotel nor EasyToBook.com shall be held liable should the hotel fail to accommodate such requests.
12. EasyToBook.com sells accommodation from an inventory supplied by each hotel, and does not over-sell that inventory. EasyToBook.com does not accept any liability for unavailability of rooms caused by the hotel overselling it's own room inventory.
13. The EasyToBook.com website has been compiled with great care. However, our services are based on information provided by the hotels and for this reason the hotels remain responsible for the accuracy of this information. EasyToBook.com cannot guarantee that all the information, including pictures or descriptions, are fully accurate at all times, nor can we be held responsible for any errors or inaccuracies in the supplied information or if your trip is deficient. In particular we have no liability for any loss, personal injury or death however incurred unless such loss is cause by our negligence.
back to top ^
See full list of frequently asked questions.