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Damrak 96,1012 LP Amsterdam (Map)
Guest Score 8.8 (212 Reviews)
 
Hotel Details
Guest Reviews (212)
Swissotel in Amsterdam - Pictures
Description

Enjoy contemporary luxury in an excellent location, adjacent to the famous Dam Square in the heart of Amsterdam. Behind its historical facade of 19th century buildings, the hotel offers appealing, modern-styled, soundproofed and air-conditioned guest rooms, which provide a calm, comfortable oasis of quiet amidst the hum of the busy city outside.

The Royal Palace, shopping areas and theatres are just around the corner. Exploring the rest of city and country could not be simpler, with the central railway station and metro within walking distance, as well as convenient tram stops just in front and to the back of the hotel.

The hotel's facilities include the international restaurant 'Dam Plaza' with a terrace on Dam Square, a bar, business centre with Internet facilities, fitness area, 24-hour reception desk, luggage storage, roomservice, laundry service, dry cleaning, wired and wireless Internet connection and many more.

For the comfort of all guests, the hotel exercises its legal right to impose certain
House Rules, including those concerning drugs. While some drugs are legalized
in The Netherlands, drugs are not permitted anywhere on hotel's premises.

 Rooms: Select a date to check availability
Room type
Classic
This Classic room has a King-size bed or a Queen-size bed or Twin beds and can accommodate 2 people. The hotel offers appealing, modern-styled, soundproofed rooms with special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside. These rooms have an en-suite bathroom and are fully equipped with air-conditioning, LAN Internet connection, Wireless high-speed Internet connection, 2 to 3 phone lines, voice mail, movie and music on-demand, coffee & tea making facilities, a mini-bar, working desk with ergonomic chair, safe (with electronic plug inside), hairdryer and bathrobe. Non-smoking rooms and connecting rooms are available on request.
Room Facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Mini-bar, Pay TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation Policy: 24 hours before arrival date (details)
Cancellation Policy: 24 hours before arrival date.
Reservations for Swissotel have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET.) Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Premium
This Premium room has a King-size bed or a Queen-size bed or Twin beds and can accommodate 2 people.

The hotel offers appealing, modern-styled, soundproofed rooms with special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside.

These rooms have an en-suite renovated bathroom and are fully equipped with air-conditioning, LAN Internet connection, Wireless high-speed Internet connection, 2 to 3 phone lines, voice mail, movie and music on-demand, coffee & tea making facilities, a mini-bar, Nespresso machine, working desk with ergonomic chair, safe (with electronic plug inside), Iron and ironing board, trouser press, hairdryer and bathrobe.

Disabled rooms, non-smoking rooms and connecting rooms are available on request.
Room Facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Mini-bar, Pay TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation Policy: 24 hours before arrival date (details)
Cancellation Policy: 24 hours before arrival date.
Reservations for Swissotel have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET.) Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Junior
This Swiss Business Executive room (Junior suite) has a King-size bed or Twin beds and can accommodate 2 people.

The hotel offers appealing, modern-styled, soundproofed rooms with special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside.

These Suites with a view over Dam Square have a spacious seating area and a large en-suite bathroom with a separate shower. The Suites are fully equipped with air-conditioning, free Modum Internet connection, free Wireless high-speed Internet connection, a portable phone with 2 to 3 phone lines, voice mail, movie and music on-demand, coffee & tea making facilities, a mini-bar, Nespresso machine, DVD player, HiFi set with MP3 connection, working desk with ergonomic chair, safe (with electronic plug inside), iron and ironing board, trouser press, hairdryer, slippers, scale and bathrobe.

Non-smoking Suites are available on request.

The hotel offers complimentary Internet access specially for all 'Suite guests'.
Room Facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Mini-bar, Pay TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation Policy: 24 hours before arrival date (details)
Cancellation Policy: 24 hours before arrival date.
Reservations for Swissotel have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET.) Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Services Services
Services:
24-hour front desk,Laundry service
General Facilities:
Airconditioning, Baby sitting, Bar, Business centre, Conference facilities, Currency Exchange, Dry cleaning, Elevator, Fitness centre, Ironing service, Luggage room, Restaurant, Terrace,Access for disabled
Internet:
Paid Wireless internet is available in the hotel.
WiFi: Euro 17,- per 24 hours
Lan: Euro 15,- per 24 hours
Business centre: complimentary high speed internet access
Parking:
Paid parking is available at 8 min from hotel.
Various parking facilities in direct vicinity of the hotel. P1 Parking at Central Station or at the Bijenkorf. Or Parking service SmartParking will pick up your car from the hotel to a parking garage and will bring it back at the price of €20.00 per day + €10.00 registration fee.
Shuttle Service:
Paid Shuttle service is available 24/7.
Connexxion airport shuttle. One way ticket: € 13,50. Departs every 30 minutes and the journey takes about 30 - 45 minutes.
Policies Policies
Check-in:
14:00
Check-out:
12:00
Child Policy:
1 Child(-ren) up to 11 Year(-s) old Can Stay For Free Parents Room.
Baby cot is available free of charge on request. Extra bed for children under 11 years of age is free of charge on request available. Extra bed for guests older then 11 years is €75.00 per night.
Tax:
Excluded. 5 %
Rooms:
109
Hotel Location Hotel Location (Map)

Swissôtel Amsterdam is located in the heart of the historic city centre, at Dam Square and only 7 minutes walking distance from Central Station.

The Swissôtel Amsterdam is located nearby the 'Koninklijk Paleis' (Royal Palace), the 'Kalverstraat' (shopping street), the 'Magna Plaza' shopping centre and Madame Tussauds.

Many other tourist attraction are also in the direct vicinity of the hotel, like the canal tours, the Anne Frank House, the Rembrandt House and the Amsterdam Historic Museum.

How to reach the hotel? How to reach the hotel?

How to reach the hotel

1)From Schiphol Airport: Every 20 minutes there is a train running from the Airport to Central Station. When you arrive at the airport and you reach the central hall there is a big sign with the train information. The trains to the Central station are running from 05:40 AM to 00:30 AM (go to step 2). A one way ticket is about €3,60.

2) From Central Station: Central Station is about 7 minutes walking distance from the hotel but you can also take the tram until the 1st tram stop (line 4, 16, 24, 25). The trams in Amsterdam are normally running from: 07:00 AM to 01:00 AM.

The guest reviews are submitted by our customers after their stay at the Swissotel Amsterdam. Below are opinions of guests that reflected their own experiences after their stay at this hotel.
Review type
Purpose
8.8
Guest Score
Based on 212 Reviews
All reviewers
Young couple
Family with young children
Travelling with friends
Solo traveller
Mature couple
Family with older children
All purposes
Business trip
Leisure city trip
Romantics trip
General Impression
8.8
Service & Facilities
8.6
Hotel Staff
9
Price/Quality
7.9
Cleanliness
8.9
Location
9.4
Anonymous
Travelling with friends
15 Jul 08
Travelling with friends
8.7
General Impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
The desk staff was terrific.
I did not like the restaraunt at all
Elena Rego
Travelling with friends
07 Jul 08
Travelling with friends
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Awesome customer service !! all the staff was eager to assist in whatever needed.....making reservations, buying tickets, offering opinions, suggestions for dining options, etc. and always with a smile
Absolutely none
Anonymous
Mature couple
29 Jun 08
Mature couple
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Staff very helpful, location excellent. very quiet despite the location (except for the drunk in the alley - but he was only noisy for about 1 minute!!),
Not really
Anonymous
Young couple
03 Jun 08
Young couple
9.2
General Impression
8
Service & Facilities
10
Hotel Staff
10
Price/Quality
7
Cleanliness
10
Location
10
Everything was pretty great. we got a huge bed, nice view of the dam square and the best part was we didn't take a taxi or a tram or anything the entire stay!! everything was within walking distance.
Anonymous
Travelling with friends
08 Jun 08
Travelling with friends
9
General Impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Ideal central location, friendly, helpful staff
Shortage of mirrors in room - although this was a superior room no dressing table / decent mirror. clean but cramped bathroom.
Lawrence
Family with older children
03 Jun 08
Family with older children
8.5
General Impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
7
Cleanliness
8
Location
10
Reception staff very freindly and helpfull
The breakfast was expensive and not worth the money
Anonymous
Mature couple
03 Jun 08
Mature couple
8.2
General Impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
7
24 hour room service, including warm meals.
Too noisy area in the center of amsterdam. windows are not completely soundproof - we had to change to another room.
JOAN BILLING
Family with young children
26 May 08
Family with young children
8.5
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
10
Location
10
Anonymous
Solo traveller
10 May 08
Solo traveller
9
General Impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
Great location at the dam square. very friendly and helpful staff. room was a nice size.
Additional cost for internet in the hotle room. however, there is a business centre with free internet access.
Howard E. Abrams
Solo traveller
07 May 08
Solo traveller
6.8
General Impression
7
Service & Facilities
5
Hotel Staff
8
Price/Quality
5
Cleanliness
8
Location
8
Air conditioning was advertised but not actually available. rather than admit the truth, they told one lie after another. and the rooms are very small. the bed was not up to the standard of a $400 per night hotel.
Anonymous
Mature couple
03 May 08
Mature couple
7.2
General Impression
7
Service & Facilities
8
Hotel Staff
8
Price/Quality
5
Cleanliness
7
Location
8
Anonymous
Mature couple
04 May 08
Mature couple
8.3
General Impression
8
Service & Facilities
7
Hotel Staff
10
Price/Quality
7
Cleanliness
8
Location
10
Very well located in amsterdam. friendly staff.
Quite noisy from early morning.
Anonymous
Young couple
20 Apr 08
Young couple
8.2
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
10
Nice and quiet in spite of being so central and next to a travelling funfair!
Seemed rather expensive!
Anonymous
Mature couple
01 May 08
Mature couple
9.5
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
7
Cleanliness
10
Location
10
We enjoyed it very much, nice location and we recieved very good service
The cost, of course the us dollar didn't help
Anonymous
Young couple
19 Apr 08
Young couple
9.5
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
7
Cleanliness
10
Location
10
Incredibly helpful and friendly staff and a wonderfully comfortable room
Anonymous
Mature couple
15 Apr 08
Mature couple
8.2
General Impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
7
Cleanliness
8
Location
8
The hotel is centrally located, clean and staff very helpful. prices are outrageous but fair compared to other hotels.
Paul J Britten
Mature couple
11 Apr 08
Mature couple
8.3
General Impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
8
Very clean and kindness of staff
Too small room
Anonymous
Young couple
07 Apr 08
Young couple
9.3
General Impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
The staff were extremely friendly and helpful.
My partner and i were automatically placed in a room with twin beds pushed together. however, we asked to be moved to a room with a queen bed and this was fixed for us straight away.
Anonymous
Mature couple
06 Apr 08
Mature couple
7.8
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
8
Excellent location friendly staff clean room nice food
Very small room and expensive
John Conner
Solo traveller
03 Apr 08
Solo traveller
9.5
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
7
Cleanliness
10
Location
10
Paterson
Family with older children
03 Apr 08
Family with older children
9.3
General Impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Excellent hotel. staff very friendly. excellent location
Breakfast very expensive best to go elsewhere
MARK DAVIDSON
Solo traveller
28 Mar 08
Solo traveller
9.3
General Impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
This was the second time that i have stayed at this hotel and nothing has changed - i had a great time again and would definitely recommend it to all travellers. great hotel location, nice hotel and staff.
Lisa Sheridan
Travelling with friends
27 Mar 08
Travelling with friends
8.2
General Impression
8
Service & Facilities
8
Hotel Staff
7
Price/Quality
8
Cleanliness
8
Location
10
Superb location, excellent facilities and extremly clean
Had to pay for stay on arrival plus $50 a night incase of breakages or pilfering of mini bar - female receptiononist quite rude (all other staff courteous and accomodating!)
Anonymous
Family with older children
28 Mar 08
Family with older children
8.7
General Impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
Forgot to request no smoking when booking but did send follow up emails. initially got put in a smoking room but when we asked to move this was done without a problem. room and bed were of good size and all clean and comfortable. very well located right on dam square within walking distance of station and all main attractions. didn't eat in hotel. staff all seemed very nice.
Rooms seemed a bit boring and boxy and nothing to single them out but all functional.
Anonymous
Solo traveller
25 Mar 08
Solo traveller
7.8
General Impression
8
Service & Facilities
7
Hotel Staff
7
Price/Quality
7
Cleanliness
10
Location
8
It is easy to get to and located in a very good place for seeing amsterdam.
The resturant service was probably the worst part. they are very slow at attending to customers and even slower after the initial contact.
Anonymous
Travelling with friends
16 Mar 08
Travelling with friends
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
This hotel is an excelent place to stay,we received a lovely warm welcome from reception.the room was also outstanding, very clean.
Sandra
Travelling with friends
15 Mar 08
Travelling with friends
8.2
General Impression
7
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
8
Location
10
The staff was very kind en hospitality
The shower was a bit poor and soked the whole bathroom
Anonymous
Solo traveller
14 Mar 08
Solo traveller
8.5
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
10
Location
10
Very friendly staff
Bader Saleh
Solo traveller
21 Dec 07
Solo traveller
9.7
General Impression
10
Service & Facilities
10
Hotel Staff
8
Price/Quality
10
Cleanliness
10
Location
10
Anonymous
Young couple
24 Feb 08
Young couple
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10