Tulip Inn Amsterdam Art Hotel

We tried t eat in the restaurant for dinner. we sat down for 15 minutes and no one even come over to greet us or give us a glass of water. right before we left another couple sat down and they were served immediatley. so we got up and left.

Extras (breakfast €15, parking €22) a bit expensive

I was double charged for my booking as i payed in advance 3 days before i arrived, i phoned to get a refund but was told it would take 5 days, which meant i had no money whie i was there. i informed the woman of this and she was no help at all saying there was nothing she could do and offered no compensation. when i arrived at the hotel i mentioned this and was not even offered an appology. i have since been refunded but for the wrong amount. £20 short. - mini bar was locked. - no tea or coffee facilities in room. - a bit far from city centre, but we already knew about this. apart from this it is a lovely hotel which i have stayed in before without problems.

We've booked a triple room using easytobook.com but at check-out the lady at the reception charged us 40eur for "extra bed in a double room". luckly i had the printed email confirmation of my reservation where the "standard triple room" was described.

Very uncomfortable beds! they have a plastic sheet covering the matress. sure it prolongs the life of the matress but it makes for a very hot and uncomfortable sleep.

Hotel was too far away from the center of town, and misleadingly advertised on the website.

Just plan on taking the 22 bus into town and back to the hotel each day. there's nothing to do in the area of the hotel and it's a small journey to walk it their or back. don't plan on walking it or you will be bummed. (just about a 10 min. bus ride, not bad)

The shutting down of the dining room between breakfast and lunch did cause us some problems. i do not know whether this is normal practice in holland. if it is ignore this comment.

Very confusing, and time consuming, service at arrival

Expensive breakfast and very cool when we sampled it as a treat - tiresome waiting for bus in evening - extra buses added to travel costs and time

Some confusion over the cost and credit card payment. i had to pay for the whole 4 night stay on my arrival. i find this extremely confusing and not the norm by any means. i could left the hotel and gone elsewhere.

- to say that it is an 'art' hotel is a word too far; a few pictures slapped on the wall and a head board with a pattern on it does not create an 'art' hotel. - hotel should invest in double mattresses rather than the singles! - there is no tea / coffee making facilities in the rooms, which is incredibly annoying. - you have to use the electronic room card to:- get in the hotel, operate the lift, open the door to the corridor and then finally your room! for those that like security great, but for the majority you will feel like you have been jailed! - mini bar was over priced - car parking at hotel is also extortion. if you use the park and ride that is only a 1km (ish) away and you can park there for an entire day fo 6 euros (for upto 4 days) and this includes two return travel cards. - not a fault with the hotel but do not leave you car outside unattended whilst you run to find change for the meter as you check in or you will return to find a penalty ticket!

Our package included a 3 courses supper in the hotel, which are soup, steak with chips and desserts. the quality of food and service is just fair, as they know you are using the voucher only. also the double bed is just putting the two single beds together, which is not so comfortable. they don't provide kettles.