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Location
2.5
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Value
2.5
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Rooms
2.5
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Service
2.5
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Cleanliness
2.5
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Sleep quality
2.5
very careful cleaning of the room.
quiet and helpful staff.
Cons: The lack of a refrigerator in the room.
the noisy neighbourhood.
the lack of ashtray in the open part of the restaurant.
that 15 min by wolk from the center.it is ,
Cons: Check in was only at 15:00 o'clock insteed of 12:00.
Cons: Localisation de l'hotel
Cons: Parking wasn't easy but we managed to get a space in the carpark of the hotel across the square for 15 euros a night. hotel not situated in the nicest part of brussels and the lift broke down on our last day so we had to carry our luggage down 5 floors.
Cons: Hard to find. no air conditioning and windows do not open much.
Cons: 1) small room.
2) no provision of tea/coffee in room. the most run down hotels of uk provide this, in the least !
3) hand wash basin seemed to be blocked - took ages for the water to clear out.
4) shower was not working properly - water pressure kept changing and so was the temperature of water.
4) bed sheet had a hole, which seemed to be caused by cigarette burn.
5) hotel direction on web site was completely misguiding ! - we were roaming around at 12 in the night to find the location - we called the hotel receptionist and instead of helping us find our way he asked us to get in another hotel and ask them the direction of ustel!!! finally a cab driver helped us out.
we are never coming back to ustel !
Hotel Floris Ustel Brussels has a strategic location in the city, 550 yards from the ‘Gare du Midi’ station. This south station is famous for its direct train connections to London, Amsterdam and Paris by Eurostar and Thalys trains. A 10-minute walk through a very colourful street will bring you to the renowned ‘Grand'Place’, the city's main market square. Each Sunday the square turns into a vibrant, active exotic Oriental Market in which you can find a huge assortment of tasty food, flowers, and colourful clothes, as well as different fruits and vegetables from all over the world.
Hotel Floris Ustel Brussels is part of Floris Hotels which combines traditional hospitality values with a contemporary approach and an open mind. All hotels were chosen for their special touch, bringing together a special character, the unique charm and a central location. Guests staying at this hotel will experience the very essence of its location without compromising comfort. The spacious lobby and other public areas of the hotel are designed in an attractive modern style and the modern ‘Les Fringues’ lounge bar is open every day. The hotel’s restaurant is located in the old machinery room of a former 19th Century lock of the river 'Senne', and overlooks a Japanese garden.
The Floris Ustel Hotel offers 114 spacious rooms with a stylish interior design. All rooms are spacious and comfortable, beautifully lightened and tastefully furnished with beautiful parquet floors and new furniture, giving them s friendly welcoming ambiance. Each room furthermore offers a private bathroom with a toilet, bath, shower and hairdryer, and the rooms are fully equipped with facilities such as a flat screen TV with cable TV, pampering duvets, extra pillows and a desk.
This Brussels Hotel enjoys a strategic location in the city centre, 550 yards from the ‘Gare du Midi’ station. This south station is famous for its direct train connections to London, Amsterdam and Paris by Eurostar and Thalys trains. A nice ten-minute walk through a very colourful street will bring you to the renowned ‘Grand'Place’, the city's main market square. Each Sunday the square turns into a vibrant, active exotic Oriental Market in which you can find a huge assortment of tasty food, flowers, and colourful clothes, as well as different fruits and vegetables from all over the world.
Well-connected to public transport, the hotel is only a 2-minute walk away from station ‘Lemonnier’ which connects to several tram lines, a bus line and a metro line.
Room types
Room facilities
- Air-conditioning
- Bath
- Flat-screen TV
- Hairdryer
- Heating
- Non-smoking room
- Non-smoking room - upon request
- Private Bathroom
- Shower
- Telephone
- Toilet
- Wake-up calls
- Work desk
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
- 1 child(-ren) up to 2 year(-s) old can stay in cots free of charge (upon request).
- An extra bed for a child from 12 to 16 years costs 50% of the full room rate per night. An extra bed for persons over 16 years old, costs 75% of the room rate per night. The extra bed needs to be confirmed by the hotel. Please note that the costs of the extra beds are not included in the total amount of the booking.
Room capacity
Room facilities
- Air-conditioning
- Bath
- Flat-screen TV
- Hairdryer
- Heating
- Non-smoking room
- Non-smoking room - upon request
- Private Bathroom
- Shower
- Telephone
- Toilet
- Wake-up calls
- Work desk
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
- 1 child(-ren) up to 2 year(-s) old can stay in cots free of charge (upon request).
- An extra bed for a child from 12 to 16 years costs 50% of the full room rate per night. An extra bed for persons over 16 years old, costs 75% of the room rate per night. The extra bed needs to be confirmed by the hotel. Please note that the costs of the extra beds are not included in the total amount of the booking.
Room capacity
Room facilities
- Air-conditioning
- Bath
- Flat-screen TV
- Hairdryer
- Heating
- Non-smoking room
- Non-smoking room - upon request
- Private Bathroom
- Shower
- Telephone
- Toilet
- Wake-up calls
- Work desk
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
- 1 child(-ren) up to 2 year(-s) old can stay in cots free of charge (upon request).
- An extra bed for a child from 12 to 16 years costs 50% of the full room rate per night. An extra bed for persons over 16 years old, costs 75% of the room rate per night. The extra bed needs to be confirmed by the hotel. Please note that the costs of the extra beds are not included in the total amount of the booking.
Room capacity
Room facilities
- Air-conditioning
- Bath
- Flat-screen TV
- Hairdryer
- Heating
- Non-smoking room
- Non-smoking room - upon request
- Private Bathroom
- Shower
- Telephone
- Toilet
- Wake-up calls
- Work desk
Child policy / extra beds
- 1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
- 1 child(-ren) up to 12 year(-s) old can stay in cots free of charge (upon request).
- 1 older child(-ren) or adult(-s) are charged $ 38.18 per night, per person, for extra beds. Extra beds are available on request.
- Maximum capacity of extra beds/baby cots in a room is 1.
- An extra bed for a child from 12 to 16 years costs 50% of the full room rate per night. An extra bed for persons over 16 years old, costs 75% of the room rate per night. The extra bed needs to be confirmed by the hotel. Please note that the costs of the extra beds are not included in the total amount of the booking.
Room capacity
Hotel policies & services
| Check-in: | From 15:00 Check-out: Until 11:00 |
| Payment: |
Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking. |
| Internet: | Wi-Fi Internet at additional cost in all rooms and general areas (lobby/reception etc.) |
| Parking: | Public parking, Parking Nearby, Parking Nearby (surcharge) Paid parking is possible near the hotel. |
| Pet policy: | Pets are not allowed. |
| Rooms: | 114 |
| Services: |
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| General facilities: |
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| Extra common areas: |
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| Business facilities: |
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| Food & beverage: | The "La Grande Ecluse" restaurant serves French bistro and Mediterranean cuisine, and opens onto a terrace for outdoor dining, if the weather permits. |
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