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Hotel Playa Cartagena

 
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Ave San Martin No 4-87, Cartagena, Colombia

  Fantastic, 4 86 Guest reviews
  • Location 4.5
     
  • Value 3.5
     
  • Rooms 3.5
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 4
     
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Rey P salem Spouse/partner September 2012 Easytobook.com traveller
 
 "Not like it's in the pictures"
When I got to the hotel it didn't look too bad from the outside and even in the main lobby area. Then I was shown my room and the first one completely smelled horrible and had (2) beds. Then I opened the window and right outside of the building was a old broken down building of an eye sore.My girlfriend and I asked to be moved to another room, which had (1) bed and was on the next floor up. It at least didn't smell. So my biggest complaints. I got tickets to the Rosario island trip and we talked to the front counter and setup the trip and was told it included the aquarium. We get to the boat, and no it doesn't, apparently it is closed on monday? My girlfriend was completely disappointed by this and so was I myself. I went back to the hotel and we talked to the front counter girl and we were told that "she was new". The problem is we could have registered with another vendor and saved a lot more money, but we decided the hotel was the place to do it. We were not offered a discount on anything which I would say is not our fault but the hotels. Second thing the person that cleaned out rooms. She one day LEFT a pillow case in my girlfriend suitcase. INSIDE of it. The suitcase was on the opposite side of the room. This made us very uncomfortable as we thought someone was going through our suitcases. The second day, they forgot to give us towels for our room, the 3rd day they left a huge mess in the bathroom on the sink. There was a sand pile next to my toothbrush. We were told a lot of things that did not seem to pan out by the hotel. The gentleman that worked the front counter was the only one that seemed to really care and genuinely seems like he is doing the best he can, but possibly doesn't have the best staff to support him. that is just my opinion. Lastly the pictures of the pool area looks like the hotel is right on the beach, which it is clearly not. It's close, there is a road between it. Not that it's a huge deal, but the pictures are deceiving. I will not recommend this hotel to my family or friends, I will tell them to get the apartment like I should have done and after I got there should have done myself. I decided to try and give the hotel some chances and they just didn't seem like they wanted to do the best they can. For the price, I could have stayed at the holiday inn express, but I decided to try to go local. Make us want to come back to this hotel by EXCEEDING expectations.
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Hotel Playa Cartagena
Fantastic, 4.0 5
Based on 86 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.0
  • Service
    4.0
From $ 202440
Not like it's in the pictures

The room choice is plentiful at Hotel Playa. With 3 stars, you know what to expect a little better.

A bar/lounge and a BBQ/picnic area are two of the general areas of Hotel Playa. For a meal you can go to one of the 2 restaurants. Rooms with complimentary breakfast are available here. An outdoor swimming pool is on the premises, as well as a pool bar. Amongst the many services on offer at this accommodation are a luggage storage, a bell boy service and a wedding service. Business guests are welcome, as demonstrated by the presence of a conference space amongst the facilities. The hotel even lets you bring a pet. Book a stay in one of the 80 rooms. A paid airport shuttle bus is one method of transport in Cartagena that the hotel offers guests. Those arriving by private transport can benefit from free parking at limited hours.

Air conditioning makes a stay in Hotel Playa more comfortable. It's free of charge for you to contact local numbers from here. One of the services that is included in the room rate: a housekeeping service. You can be online in no-time via wireless high-speed Internet access (complimentary) offered here. The rooms of this hotel have a refrigerator.

September 2012

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Hotel Playa Cartagena
Ave San Martin No 4-87, Cartagena, Bolívar, , Colombia
Hotel Playa Cartagena
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The room choice is plentiful at Hotel Playa.

With 3 stars, you know what to expect a little better.

A bar/lounge and a BBQ/picnic area are two of the general areas of Hotel Playa. For a meal you can go to one of the 2 restaurants. Rooms with complimentary breakfast are available here. An outdoor swimming pool is on the premises, as well as a pool bar. Amongst the many services on offer at this accommodation are a luggage storage, a bell boy service and a wedding service. Business guests are welcome, as demonstrated by the presence of a conference space amongst the facilities. The hotel even lets you bring a pet. Book a stay in one of the 80 rooms. A paid airport shuttle bus is one method of transport in Cartagena that the hotel offers guests. Those arriving by private transport can benefit from free parking at limited hours.

Air conditioning makes a stay in Hotel Playa more comfortable. It's free of charge for you to contact local numbers from here. One of the services that is included in the room rate: a housekeeping service. You can be online in no-time via wireless high-speed Internet access (complimentary) offered here. The rooms of this hotel have a refrigerator.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 13:00
 Internet: Wireless high-speed Internet access (complimentary)
 Parking: Free Parking (limited), Free Parking (Self-service)
 Airport shuttle: Airport Transportation (surcharge)
 Pet policy: Pets allowed
Rooms: 80
Services:
  • 24-hour front desk
  • Luggage storage
  • Room service - limited hour
  • Bell boy
  • Wedding Services
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Safe at front desk
  • Newspapers
  • Complimentary Breakfast
Extra common areas:
  • Bar/lounge
  • BBQ/picnic area
Business facilities:
  • Conference Facilities
Activities:
  • Children's club
Swimming Facilities:
  • Outdoor swimming pool
  • Pool bar
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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