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Diplomat Hotel Prague

   
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Evropska 15, Prague, Praha, Czech Republic

  Fantastic, 4 744 Guest reviews
  • Location 4
     
  • Value 4
     
  • Rooms 4
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 4
     
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3
Andrew A Prague May 2013 Easytobook.com traveller
 
 "Right hotel, wrong beds!"
Friendly staff, good location, nice breakfast. However, we booked a double room and expected a double bed, not two singles, both of which Noah and his wife probably slept on. We both had great difficulty sleeping due to the beds, and the building site outside, which we should have been told about but never were for obvious reasons. We did not complain at the time, as we had been told the hotel was full. What point would there have been? A partial refund would be a nice gesture however!?
4
Philip M Prague Individual traveler May 2013 Easytobook.com traveller
 
 "single traveller"
on arrival hotel had no record of my booking although I had email confirmation from easy to book,a room was available and I was booked in (2200 hrs) fortheir reservation office to sort out in morning which they did promptly(system problem) at all times staff were helpful and pleasant good location with excellant public transport links,airport bus stop just 50 mtrs from hotel
3
Anonymous Prague Spouse/partner May 2012 Easytobook.com traveller
 
 "Problem in getting the security money back"
I checked into the hotel on 07/04/2012 and checked out on 10/04/2012. While checking in, CZK 8000 was deducted from my Visa Debit Card as a security amount. When I checked out, I paid the hotel bill. Then I was told that the security amount of CZK 8000 has been unblocked/reversed. But it is about month now but I am yet to get my money back.I spoke to the Hotel a no of times. I am told that it is mistake by their bank and I would get the money back in my account very soon. But no luck yet.Unfortunately, no one from the Hotel has bothered to drop me a mail despite the assurance that someone from the hotel would send a mail on when do I get my money back. Overall I felt it is a very good hotel & excellent location. But not getting my money back has been a horrible experience.Do not know what to do other than wait and make phone calls to the Hotel?
4
Anonymous Switzerland Group of friends April 2011 Easytobook.com traveller
 
 "Fitness centre was nice, the wellness area was worth the money and was very..."
Pros: Fitness centre was nice, the wellness area was worth the money and was very clean, the breakfast was delicious and had a lot of variety
Cons: Although it is nicely located, it is too far to walk from the city at night and attention must be paid to the last metro
4
Anonymous Switzerland Individual traveler June 2010 Easytobook.com traveller
 
 "Very broad scope of services as for price and hotel standard, clean and..."
Pros: Very broad scope of services as for price and hotel standard, clean and calm enough
5
Matthew Humphrys United Kingdom Spouse/partner May 2010 Easytobook.com traveller
 
 "The hotel could not be in a better location"
Pros: The hotel could not be in a better location. you can get to the hotel by bus from the airport getting off at the last stop so there is no stress and it costs only 70p! then it is right in front of a metro station!! the staff are very helpful and polite and it was a very pleasant stat
Cons: The beds while very comfortable are made up with a folded over duvet instead of any sheets. this makes you wake up at night because it doesn't cover your feet and your shoulders and you have to keep rebalancing it. also the 'king size bed' ended up being two singles pushed together, which coupled with the duvet issue meant i couldn't snuggle up next to my partner. the aircon didn't work and the food/drink prices were extortionate compared to local restaurants
5
Graham Smith United Kingdom Group of friends May 2010 Easytobook.com traveller
 
 "Good clean hotel - good position for public transport - vgood breakfast..."
Pros: Good clean hotel - good position for public transport - vgood breakfast choice -
Cons: Hotel bar prices a "rip off"
4
Anonymous United Kingdom Spouse/partner April 2010 Easytobook.com traveller
 
 "Close to airport and old city"
Pros: Close to airport and old city. friendly staff
Cons: Highly priced meals. standard rooms lack some of the very basic facilities for 4star hotel (cattle & tea, safebox). no access to sport facilities in hotel.
4
Anonymous United Kingdom Family with kids September 2009 Easytobook.com traveller
 
 "Staff were very helpful and the concierge was very efficient in helping us..."
Pros: Staff were very helpful and the concierge was very efficient in helping us to navigate back to the motorway
Cons: Our room had 2 single beds rather than a double and the hotel decor was very dated, although clean
5
Maitland United Kingdom Spouse/partner August 2009 Easytobook.com traveller
 
 "A pleasent place to stay on a city break, polite staff and very clean..."
Pros: A pleasent place to stay on a city break, polite staff and very clean enviroment. easy to find from the airport and accesible to the center in minutes by tram and/or underground
5
Anonymous Serbia and Montenegro Individual traveler September 2008 Easytobook.com traveller
 
 "I will use it again"
Pros: I will use it again
Cons: No
4
Anonymous Ecuador Family with older children June 2008 Easytobook.com traveller
 
 "It is in a quite zone"
Pros: It is in a quite zone
Cons: far from the downtown
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Diplomat Hotel Prague
Fantastic, 4.0 5
Based on 744 Guest reviews
  • Location
    4.0
  • Cleanliness
    4.0
  • Service
    4.0
The hotel could not be in a better location

Situated in a location with a historical backdrop, the Diplomat Hotel Prague is near the Prague Castle, monastery of Strahov, Wallenstein Palace, St. Nicholas Church, Old Town Square and the historic Charles Bridge. Metro and tram stops are directly in front of the hotel, which is set amidst diplomatic residences and offices and the airport is a mere 10-minute drive away. The hotel offers a superior location for business guests to effectively combine work and leisure and its convenient situation near the main attractions in Prague, makes it also ideal for tourists.

In addition to modern, state-of-the-art technology, multimedia equipment, Hotel Diplomat features an outstanding conference center and a 22 meeting room facility that accommodates up to 1050 people at one time. The hotel offers fine services such as a concierge, car rental, limousine services and other business related services to make your stay very comfortable. The hotel restaurant serves a wide variety of cuisine, including Czech and continental delicacies.

Every comfortable room at the Diplomat Hotel Prague has been wonderfully appointed with fine materials and great attention to detail. The rooms feature an en-suite bathroom with a shower, bath tub and toilet and are fully equipped with ample modern facilities. As a pioneer in health-conscious living, the Diplomat has reserved the top three floors as a non-smoking area.

May 2010

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Diplomat Hotel Prague
Evropska 15, Prague, Praha, 16041, Czech Republic
Diplomat Hotel Prague
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Situated in the historic city centre, this 4-star hotel near Prague Castle and Old Town Square offers fully equipped rooms.

Situated in a location with a historical backdrop, the Diplomat Hotel Prague is near the Prague Castle, monastery of Strahov, Wallenstein Palace, St. Nicholas Church, Old Town Square and the historic Charles Bridge. Metro and tram stops are directly in front of the hotel, which is set amidst diplomatic residences and offices and the airport is a mere 10-minute drive away. The hotel offers a superior location for business guests to effectively combine work and leisure and its convenient situation near the main attractions in Prague, makes it also ideal for tourists.

In addition to modern, state-of-the-art technology, multimedia equipment, Hotel Diplomat features an outstanding conference center and a 22 meeting room facility that accommodates up to 1050 people at one time. The hotel offers fine services such as a concierge, car rental, limousine services and other business related services to make your stay very comfortable. The hotel restaurant serves a wide variety of cuisine, including Czech and continental delicacies.

Every comfortable room at the Diplomat Hotel Prague has been wonderfully appointed with fine materials and great attention to detail. The rooms feature an en-suite bathroom with a shower, bath tub and toilet and are fully equipped with ample modern facilities. As a pioneer in health-conscious living, the Diplomat has reserved the top three floors as a non-smoking area.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in general areas only (lobby/reception etc.)
Wired Internet at additional cost in the rooms only
 Parking: Indoor parking, Outdoor Parking, Guarded parking, Paid parking, Paid Parking (limited), Paid Parking (Self-service)
Paid parking is available at the hotel.
 Airport shuttle: Paid shuttle service is available 24/7. (Upon request)
 Pet policy: Pets allowed Free of charge
Rooms: 398
Services:
  • Laundry service
  • 24-hour front desk
  • 24-hour security
  • Car rental desk
  • Doctor on call
  • Photocopy center
  • Theatre desk
  • Translation/interpreting services
  • Dry cleaning/laundry service
  • Wake-up calls
  • Ironing service
  • VIP facilities
  • Concierge
  • Fax service
  • Luggage storage
  • Room service - limited hour
  • Shoe polishing service
  • Tourist information
  • Bell boy
  • Wedding Services
  • Limousine service
  • Late check-out
  • Express check-in/out
  • Event Catering
  • Cell Phone Rental
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Access for disabled
  • ATM/Cash machine
  • Multilingual staff
  • Banqueting service
  • City maps
  • Safe at front desk
  • Pets allowed
  • Newspapers
  • Newspapers
  • Complimentary Breakfast
Extra common areas:
  • Garden
  • Restaurant
  • Bar/lounge
  • Terrace
  • Coffee shop/café
  • Locker room
  • Non-smoking area (generic)
  • Smoking area
  • Library
  • Exhibit Space
  • Rooftop Terrace
Entertainment:
  • Ballroom
Business facilities:
  • Conference Facilities
  • Business center
  • Secretarial service
  • Audio-visual Equipment
Activities:
  • Tennis
  • Fitness center
Wellness facilities:
  • Sauna
  • Jacuzzi
  • Massage services
  • Beauty salon
  • Hairdresser
  • Spa/wellness center
  • Health club
  • Spa Tub
  • Steam Room
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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