the location is very good but a little difficult to find thesmall brand of the hotel.the street next to the hotel is too noisy till middle of the night
Pros: Not much (see below)
Cons: The staff double booked our room for our reservation on sept. 14, so they took the liberty of booking us a hotel that they claimed was a "10 min" walk from the royal road residence (it was much longer, especially with luggage, and not even in the same part of town). the new room was about half the size of the room we'd originally booked, with no kitchen, etc., which was what drew us to royal road in the first place. they then refused to give us any sort of discount for our troubles...we were thoroughly shocked by this unprofessional behavior. this, and they knew i had a broken foot and was unable to walk far...they didn't even offer to call us a cab. we would have at least preferred to have been called and told the situation, since it ended up taking up half a day out of our vacation (they had our cell number on hand, they just, i guess, didn't feel our time was important enough to at least give us a ring to let us know our room wasn't available).
5
AnonymousGermanyFamily with older childrenMarch 2010
"The great location and the staff absolute friendliness (cristina) made the..."
Pros: The great location and the staff absolute friendliness (cristina) made the trip better with a smooth, clean and quiet place to rest from the daily up and abouts. (i'd, indeed, recommend this hotel to any kind of travelers (but the budget one's).
Royal Road offers comfortable, cosy and spacious rooms with a bedroom, living room, kitchen / dining room in historical house, with an elevator. Here you can enjoy fantastic view to the hundred towers and spires of Prague, specially from one side Old Town Square view and Prague Castle view from the other side.Content provided courtesy of the property. The property is solely responsible for the accuracy of the information provided.
Free Services: Elevator Breakfast Housekeeping services Individually controlled heating Individually controlled air conditioning Free WiFi internet connection Satellate TV Microwave Electric Kettle (for coffee and tea) Iron and ironing board (for request) Fridge Set of dishes Hairdryer (for request) Multilingual staff Credit Cards are accepted (Visa, Maestro, Mastercard) Foreign currency is accepted (EUR, USD) For extra charge we can arrange for you: Transfers to/from airport Tours, individual guides Tickets reservation Various sports activites Rent a car Newspaper shopping service on request Laundry service
Cancellation policy:
Free cancellation: You can change or cancel this deal free of charge: up to 24 hours before your check-in date. Please take into account that the Check-in date starts at 0.00 (local time).
In case of late cancellation or no show, the first night will be charged.
Customers who viewed "Royal Road - Residence" also viewed:
Our travel experts pick the best deals for you. By entering your email address you will receive a link; by clicking this link you are added to our mailing list.
You will receive unique and inspiring offers roughly once a week.
Congratulations! From now on you will get special deals from us. We sent you a test mail to verify your e-mail address.
Please provide this reference number to our customer service center representative on request, so we can help you better
