Fantastic, 4
21 Guest reviews
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Location
5
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Value
3.5
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Rooms
3.5
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Service
3.5
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Cleanliness
4
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Sleep quality
4
Becky Whitehead
United Kingdom
Group of friends
January 2011
Pros: The location of this hotel is fantastic, you have the lourve, palace de concorde and the opera all within 2 - 10 min walking distance! the concierge at the hotel was very good
Cons: The breakfast was expensive at £15 per person per day - we dined out for breakfast. the hotel was very old fashioned in style - hasn't been redecorated since 1930's!! plus no tea and coffee facilites in room - i would expect this of a 2* hotel - let alone a 4* hotel. this should not be classified as 4* - maybe a 3*!! the lifts are very small and are like a cupboard - bu this maybe expected at the hotel is on old building.
Cons: The breakfast was expensive at £15 per person per day - we dined out for breakfast. the hotel was very old fashioned in style - hasn't been redecorated since 1930's!! plus no tea and coffee facilites in room - i would expect this of a 2* hotel - let alone a 4* hotel. this should not be classified as 4* - maybe a 3*!! the lifts are very small and are like a cupboard - bu this maybe expected at the hotel is on old building.
Anonymous
United Kingdom
Family with older children
January 2011
Pros: Most of the reception staff were very helpful as were the staff in the breakfast room
Cons: The bathroom was dreadful: plaster breaking up on the walls big cracks in the ceiling; no plug in the bathtub; no cold water to the bidet only very hot. breakfast was very badly managed, one had to ask for everything eg teaspoons, jams. staff helfpful but not well-trained. it was a very poor hotel to have a 4star category. i think this was a very old award.
Cons: The bathroom was dreadful: plaster breaking up on the walls big cracks in the ceiling; no plug in the bathtub; no cold water to the bidet only very hot. breakfast was very badly managed, one had to ask for everything eg teaspoons, jams. staff helfpful but not well-trained. it was a very poor hotel to have a 4star category. i think this was a very old award.
Anonymous
United Kingdom
Family with older children
October 2010
Cons: I was disappointed with the general condition of the hotel and was bewildered why it had been classed as a 4 star hotel.
Peter Banks
Australia
Spouse/partner
October 2010
Pros: The staff are friendly happy and provide an excellent service. they are polite and respectful. the bed was wonderfully comfortable! recent experience has been the beds are too hard - we like a firm bed but most have been so firm with no give.
Cons: We had been able to extend our stay at the same online booking rate at other hotels. this was the first to decline and to ask us to go online again to extend - found this odd. the internet wifi was only able to be used in the ante room of the reception foyer and had a very low connection that dropped in and out - hence we changed hotel. the bathroom could have done with a good detailed cleaning - the corners were dirty and there was black mould around the bath. the carpets in the room (and perhaps the curtains) held the smell of stale and old cigarette smoke probably from when smoking was allowed and needed replacing.
Cons: We had been able to extend our stay at the same online booking rate at other hotels. this was the first to decline and to ask us to go online again to extend - found this odd. the internet wifi was only able to be used in the ante room of the reception foyer and had a very low connection that dropped in and out - hence we changed hotel. the bathroom could have done with a good detailed cleaning - the corners were dirty and there was black mould around the bath. the carpets in the room (and perhaps the curtains) held the smell of stale and old cigarette smoke probably from when smoking was allowed and needed replacing.
Susan Morley
United Kingdom
Family with older children
August 2010
Pros: It was late when we arrived and the night-time staff were very helpful. the hotel is in a great location. the public areas are impressive
Anonymous
United States
Spouse/partner
August 2010
Pros: Excellant location, friendly staff, good value. it isn't a new hotel, but for the price it was wonderful.
Anonymous
Singapore
Spouse/partner
June 2010
Anonymous
Australia
Family with older children
June 2010
Pros: The room was large, bright and airy. the bedding was changed daily. the staff were very friendly and helpful and the location was superb.
Cons: I think the hotel should provide a kettle and facilities for tea/coffee in each room. i'm fairly sure this would differentiate the hotel from others in paris.
Cons: I think the hotel should provide a kettle and facilities for tea/coffee in each room. i'm fairly sure this would differentiate the hotel from others in paris.
Anonymous
Norway
Spouse/partner
June 2010
Pros: The location was good.
Cons: The rooms were not good and we were very disappointed. the breakfeast was no good either. not fresh products and not much to chose from.
Cons: The rooms were not good and we were very disappointed. the breakfeast was no good either. not fresh products and not much to chose from.
Wail Habbal
United Arab Emirates
Family with kids
June 2010
Pros: Location is very good,
Cons: Staff is not friendly at all, bed sheets was dirty! old bldg.
Cons: Staff is not friendly at all, bed sheets was dirty! old bldg.
Charles Hatch
United States
Spouse/partner
April 2010
Pros: Excellent location. generally friendly and helpful staff. well prepared irish coffee in the bar after a long-day in museums provided a nice end to the day. dependable, good quality, free wireless internet in the lobby.
Cons: A broken pipe in the bathroom forced us to change rooms. the hotel facilitated our move to a more recently renovated room. prior to the move we were in a 4 star location in a 2 star room. after the move we were in a 4 star location in a 3+ to 4 star room. nice change.
Cons: A broken pipe in the bathroom forced us to change rooms. the hotel facilitated our move to a more recently renovated room. prior to the move we were in a 4 star location in a 2 star room. after the move we were in a 4 star location in a 3+ to 4 star room. nice change.
knowles
United Kingdom
February 2010
Pros: The hotel was great and i would use it again
Anonymous
Germany
Spouse/partner
February 2010
Pros: Service, room and location are perfect!
In partnership with 
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1 double bed or 2 twin beds. 16 square meters. Updated room with 19th-century period furnishings, writing desk, armoire. Large soundproofed window overlooking streets or inner courtyard. Other features: TV, dial-up Internet access, minibar, in-room safe. Generous closet space, dressing area. Room facilities
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1 single bed. Updated room with 19th-century period furnishings, writing desk, armoire. 12 square meters. Large soundproofed window overlooking streets or inner courtyard. Other features: TV, dial-up Internet access, minibar, in-room safe. Room facilities
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1 double bed and 2 twin beds, or three twin beds. 38 square meters. Largest rooms, with sitting area, extra closet space, dressing table. Updated room with 19th-century period furnishings, writing desk, armoire. Large soundproofed window overlooking streets or inner courtyard. Other features: TV, dial-up Internet access, minibar, in-room safe. Room facilities
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1 double bed or 2 twin beds. 20 square meters. Desk. High-speed Internet access. Cable/satellite TV. Minibar. Hair dryer. Room facilities
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Hotel policies & services
| Check-in: | From 14:00 Check-out: Until 12:00 |
| Internet: | Wireless high-speed Internet access (complimentary) |
| Parking: | Parking Nearby, Parking Nearby (surcharge) |
| Rooms: | 117 |
| Services: |
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| Food & beverage: | English Bar - Cocktails and light meals are served daily in this roomy bar decorated in English plaids and traditional black-leather chairs. Breakfast Salon - A daily breakfast buffet (fee) is served in a large room with street-level windows, and decorated in wine tones. |
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Cons: The hotel was one of the worst i have every stayed in, although the location is fantastic. the hotel needs a lot of work doing to it. the first room i was given, i asked to change which i have never had to do before due to the fact the door was very worn and doubted it was secure.