Neil LawsonUnited KingdomIndividual travelerMay 2011
"Food in bar is ok"
Pros: Food in bar is ok.
Cons: Wouldn’t recommend for business use or for independent travellers. the hotel is aiming at the function and coach party market. 3 miles away from the town centre, with no other place to eat within walking distance (except kfc). restaurant has very limited choice, again aiming at coach parties. gym is very basic with limited opening times. i had no hot water, but am prepared to accept that this was a one off for the plumbing in my room rather than for the whole hotel.
Pros: Nice to stay,but to find was a little dificould
4
Kimberly R CarrollUnited StatesSpouse/partnerAugust 2010
"The lobby was nice and we loved the live pianist in the first afternoon"
Pros: The lobby was nice and we loved the live pianist in the first afternoon.
Cons: Our room was very hot and the air condiditoner didnt seem to be working. we told the front desk at about 5pm and they thought we just werent operating it correctly and told us what buttons to press. we told them that there was an exclamation sign flashing and it would not operate. at 10 pm when we got back our room was roasting and then we called the front desk and they finally sent someone to look at it and then they told us we needed to move rooms. so at 10:30pm at night we packed up our bags and dragged them down the hall. when we got to the new room the sink wasnt working! it wasnt draining properly. we told them in the morning at the front desk and they said theyd look at it. when we got back in the evening of the second day, it was the same. if the water was on for more than 10 seconds it would take 20 mintues to drain out (which is quite disgusting when you are brushing your teeth). we called down and someone came to look at it and said "it's fine" and turned the water off and on. i explained that it is when it is on and being used for 10 seconds or more then it will not drain. my husband, tired of the whole stay with your hotel, just nodded and said "ok" to the man. then we proceeded to brish our teeth in the bathtub! so yucky.
the hotel was nice but there was no apology or amendments for the troubles we had. we had gotten a good deal on our stay but we should still be treated like any other guest. i have worked in hospitality for many years - including the ritz carlton hotel company and i was quite disappointed with the response to our problems that we had.
4
Caroline BuddenIrelandSpouse/partnerJuly 2010
"It was a lovly modern hotel"
Pros: It was a lovly modern hotel. bar staff were very nice to us and the receptionist we dealt with going home the next day. beds were lovely and comfy.
Cons: The breakfast wasnt great for what i paid for it.
Clayton Hotel is a large hotel, offering plenty of rooms. It is comforting to know that the rooms are of a 4-star level. If you're after a quick getaway, Galway Airport is easily accessible.
A restaurant, a bar/lounge and an exhibit space are all parts of Clayton Hotel. The hotel has options for swimming such as an indoor swimming pool. A sauna and a steam room can provide a relaxing and rejuvenating experience. Guests here can enjoy conveniences such as a concierge service, a bell boy service and a wedding service. A conference space and a business center are welcome extras for business guests visiting Galway. There is a total number of 200 rooms.
Clayton Hotel is a non-smoking property. Air conditioned rooms make sure you can sleep well, no matter what the weather in Galway is like. The numerous services provided here include a wake-up service and a daily housekeeping service. A hypo-allergenic bedding set (upon request) is found in the rooms, making the beds even more comfortable. A coffee/tea maker is provided in the rooms of the hotel that have a kitchen.
One Double Bed Desk. Television with pay movies. Complimentary wired Internet access . In-room safe. Complimentary newspapers. Bath amenities include hair dryer and makeup/shaving mirror. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.
Two Twin Beds Desk. Television with pay movies. Complimentary wired Internet access . In-room safe. Complimentary newspapers. Bath amenities include hair dryer and makeup/shaving mirror. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.
One Double Bed Desk. Television with pay movies. Complimentary wired Internet access . In-room safe. Complimentary newspapers. Bath amenities include hair dryer and makeup/shaving mirror. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.
One King Bed Separate sitting area. Desk. Television with pay movies. Complimentary wired Internet access . In-room safe. Complimentary newspapers. Bath amenities include hair dryer and makeup/shaving mirror. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.
Two Double Beds Desk. Television with pay movies. Complimentary wired Internet access . In-room safe. Complimentary newspapers. Bath amenities include hair dryer and makeup/shaving mirror. Blackout drapes/curtains, hypo-allergenic bedding, and iron/ironing board. Air conditioning.
Room facilities
Air-conditioning
Blackout Drapes/Curtains
Climate Control
Coffee/tea maker
Complimentary Newspaper
Daily Housekeeping
Direct-dial Telephone
Electronic key card
Extra Towels/Bedding
Hairdryer
Hypo-Allergenic Bedding - Upon Request
Iron and ironing board
Magnifying mirror
Massage services
Non-smoking room
Pay-TV
Roll-away beds
Safe
Wake-up calls
Wired high-speed Internet access (complimentary)
Work desk
Hotel policies & services
Check-in:
From 14:00 Check-out: Until 12:00
Internet:
Wireless high-speed Internet access (complimentary)
Parking:
Parking (free)
Rooms:
195
Services:
24-hour front desk
24-hour room service
Baby-sitting
Dry cleaning/laundry service
Concierge
Bell boy
Event Catering
Wedding Services
General facilities:
Elevator
Air-conditioning
Banqueting service
Entire property is non-smoking
Multiple Small Meeting Rooms
Breakfast Available (surcharge)
Doorman/doorwoman
Extra common areas:
Restaurant
Bar/lounge
Exhibit Space
Entertainment:
Ballroom
Business facilities:
Conference Facilities
Business center
Activities:
Fitness center
Wellness facilities:
Sauna
Steam Room
Swimming Facilities:
Indoor swimming pool
Food & beverage:
The Tribes Restaurant - This restaurant serves dinner only. Reservations are required.
Enclosure Bar and Bistro - This bistro serves dinner only.
24-hour room service is available.
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Cons: Wouldn’t recommend for business use or for independent travellers. the hotel is aiming at the function and coach party market. 3 miles away from the town centre, with no other place to eat within walking distance (except kfc). restaurant has very limited choice, again aiming at coach parties. gym is very basic with limited opening times. i had no hot water, but am prepared to accept that this was a one off for the plumbing in my room rather than for the whole hotel.