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Best Western Hotel Palazzo Ognissanti Florence

 
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Via Maso Finiguerra 12R, Florence, Italy

  Fantastic, 4 482 Guest reviews
  • Location 4.5
     
  • Value 4
     
  • Rooms 3.5
     
  • Service 4
     
  • Cleanliness 4.5
     
  • Sleep quality 3.5
     
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3
Wendy L Melbourne Australia Spouse/partner April 2012 Easytobook.com traveller
 
 "the location is close to the train station but service is not very good"
The hotel has very high technology that the electricity will turn off by itself every 5 minutes. If you turned the light/ TV on, they will be turned off by itself after 5 minutes. We rang the reception to get someone to help us but they only come after a few phone calls from us. They finally fixed by turning the electricity from AUTO (auto turn off to save energy??) to manual. We left our luggage at the reception upon checkout. When we get back to the hotel to collect our luggage, our number lock has been 'touched'. We set a certain number on the number lock but the number has been changed- proved that the staff in the hotel was trying to unlock our luggage. Very rude and dishonest staff at this hotel. Be careful if you left your luggage at the hotel. Don't leave any valuable stuff there. It might go missing.
5
Taras Butko Spain Spouse/partner September 2011 Easytobook.com traveller
 
 
5
Yegnanarayana Bayya India Spouse/partner August 2011 Easytobook.com traveller
 
 "The hotel is conveniently located and the hotel staff are very helpful"
Pros: The hotel is conveniently located and the hotel staff are very helpful. i also like the breakfast at the hotel.
Cons: The internet connection is not good. i could not use it at all.
5
Ross Nagle United Kingdom Spouse/partner August 2011 Easytobook.com traveller
 
 
3
Anonymous United States Family with older children June 2011 Easytobook.com traveller
 
 
5
margaret stark United Kingdom Group of friends October 2010 Easytobook.com traveller
 
 
4
Dmitrij Babic Lithuania Group of friends September 2010 Easytobook.com traveller
 
 "Great staff, great location, good choice for breakfast"
Pros: Great staff, great location, good choice for breakfast
Cons: Air conditioning was faulty, a bit noisy
4
Anonymous Australia Spouse/partner August 2010 Easytobook.com traveller
 
 "Great location"
Pros: Great location
5
Anonymous United Kingdom Spouse/partner February 2010 Easytobook.com traveller
 
 
4
Anonymous Czech Republic Individual traveler February 2010 Easytobook.com traveller
 
 "The staff were very nice, the room was large, and the location was very..."
Pros: The staff were very nice, the room was large, and the location was very good.
Cons: I did not have wireless internet service in the room as advertised - i had to go to the lobby to use my computer.
5
Ohrbach United States Family with kids October 2009 Easytobook.com traveller
 
 "Adequate breakfast, helpful knowledgeable staff, very quiet in terms of..."
Pros: Adequate breakfast, helpful knowledgeable staff, very quiet in terms of street noise.
Cons: None
5
Eisenfrats United States Family with older children August 2009 Easytobook.com traveller
 
 
4
Smirnoff United Kingdom Family with older children July 2009 Easytobook.com traveller
 
 "The staff were very kind, attentive and helpful"
Pros: The staff were very kind, attentive and helpful
Cons: The first night there wasn't a standard twin room available for us. we were given the choice of either moving to another hotel or taking a room in the attic which was sub-standard. because of our late arrival at the hotel - around mid-night (due to flight delay) we opted to take the room in the attic for the night. the next day we were moved to a standard room but this took some time and we wasted most of our first morning in florence. on departure, and after a lot of discussion, we managed to obtain a refund of 15 euros for this inconvenience. the annoying thing was that the first night was charged at the highest rate of our stay so 15 euros was quite a pathetic discount.
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Best Western Hotel Palazzo Ognissanti Florence
Fantastic, 4.0 5
Based on 482 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.5
  • Service
    4.0
The hotel is conveniently located and the hotel staff are very helpful

The star class of Best Western Hotel Palazzo Ognissanti ensures a degree of opulence for your stay. This is a great opportunity to stay in a convenient location close to Santa Maria Novella railway station. Torrigiana Gardens is within easy walking distance, as are Uffizi Gallery and Le Pavoniere Swimming Pool. In Florence you can find characteristic structures such as Santa Maria Novella. The accommodation is situated near to Loggia del Bigallo.

During your stay in Best Western Hotel Palazzo Ognissanti you will get complimentary breakfast. You may appreciate the presence of a bar/lounge, a coffee shop/café or a rooftop terrace, offering a change of scene. Shops in the hotel include a gift shop. A baby-sitting service and a limousine service are a couple of great services provided here, complemented by the presence of an express check-in/out service. There are 44 rooms from which you can choose at this location. Shuttle services are also available. You can make use of a paid airport shuttle bus and a paid area shuttle bus. One of the facets of the location of this hotel is that you can make use of paid self service parking at limited hours.

The rooms of Best Western Hotel Palazzo Ognissanti have air-conditioning. Local calls are free of cost from your room in this accommodation. A convenient way to stay in touch, wireless high-speed Internet access (complimentary) is part of the room facilities here. In the bathrooms, a bidet and a complimentary toiletries set can be found. There are rooms available here with kitchen utilities like a coffee/tea maker.

August 2011

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Best Western Hotel Palazzo Ognissanti Florence
Via Maso Finiguerra 12R, Florence, 50123, Italy
Best Western Hotel Palazzo Ognissanti Florence
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The star class of Best Western Hotel Palazzo Ognissanti ensures a degree of opulence for your stay. This is a great opportunity to stay in a convenient location close to Santa Maria Novella railway station. Torrigiana Gardens is within easy walking distance, as are Uffizi Gallery and Le Pavoniere Swimming Pool. In Florence you can find characteristic structures such as Santa Maria Novella. The accommodation is situated near to Loggia del Bigallo.

During your stay in Best Western Hotel Palazzo Ognissanti you will get complimentary breakfast. You may appreciate the presence of a bar/lounge, a coffee shop/café or a rooftop terrace, offering a change of scene. Shops in the hotel include a gift shop. A baby-sitting service and a limousine service are a couple of great services provided here, complemented by the presence of an express check-in/out service. There are 44 rooms from which you can choose at this location. Shuttle services are also available. You can make use of a paid airport shuttle bus and a paid area shuttle bus. One of the facets of the location of this hotel is that you can make use of paid self service parking at limited hours.

The rooms of Best Western Hotel Palazzo Ognissanti have air-conditioning. Local calls are free of cost from your room in this accommodation. A convenient way to stay in touch, wireless high-speed Internet access (complimentary) is part of the room facilities here. In the bathrooms, a bidet and a complimentary toiletries set can be found. There are rooms available here with kitchen utilities like a coffee/tea maker.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 11:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
Wired Internet free of charge in general areas only (lobby/reception etc.)
 Parking: Paid Parking (Self-service)
 Airport shuttle: Paid shuttle service is available 24/7.
 Pet policy: Pets are not allowed.
Rooms: 44
Services:
  • Room Service
  • 24-hour front desk
  • Babysitting
  • Dry cleaning/laundry service
  • Limousine service
  • Concierge
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Multilingual staff
  • Safe at front desk
  • Multiple Small Meeting Rooms
  • Newspapers
  • Complimentary Breakfast
Extra common areas:
  • Bar/lounge
  • Coffee shop/café
  • Rooftop Terrace
Shops:
  • Gift shop
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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