Idea Hotel Milano Bicocca  

Pros: The room is clear. the hotel has a good location.
Cons: Poor breakfast. it has few places to take the breakfast room.

Pros: Good servis

Pros: Clean, neat, and nice.
Cons: Far from everything else, had to take a bus to get to metro subway

Pros: Upon check-in stefano the duty employee was very welcoming, he welcomed us to the hotel. the hotel is clean and comfortable with modern furnishings in the lobby and bedrooms.
Cons: Booked a double room with breakfast, the room was nicely decorated, however the toilet seat was broke coming away from the bowl and the shower door would not open or close as it had came off the runners. after 7 hours travelling me and my partner just wanted to relax as we only had 4 days in milan. we went to reception stefano said he would get maintenance to have look at the problems. came back to the hotel walked past stefano, didn't acknowledge us or mention anything about the problems, went to our room (131)and checked problems toilet fixed but not shower door. if we had a shower the water would flood the bathroom and carpet outside something of which we were not going to pay for if happened. went to reception stefano agreed and swapped us rooms, room 218 after swapping rooms we were told to expect a surprise. the surprise was two single beds put together to make a king! we phoned down again and a lady answered she was arguing with my partner saying that were here to make trouble and our new room was a king size bed it wasnt otherwise we wouldn't have been falling down the middle of the bed. we asked to change again she said no!. the air conditioning not working had to keep opening and shuting the window throughout the night as it became very hot in the room which meant i didn't sleep for more than 2 hours on a supposed city break me and my partner both work in hospitality and this was not the service we had expected. breakfast arrived at 9am, buffet not stocked up, no staff member to be seen, went to look at buffet, no scrambled egg left, asked for eggs when a staff member did appear but they never arrived so we both had toast, croissants, cereal of which i waited 5minutes for a spoon to eat it with, must admit a lot of cakes! left at 9:45am still no egg. went back to room packed our bags and left. suppose to stay 3 nights only stayed 1. check out was the best elvis great attitude, didn't ask why we were leaving 2 days early, we told him the story, charged us full rate and including the little extras bill we had a very disappointing stay here,for elvis to be so rude at check out as very unprofessional, for him to be duty employee of the hotel for the morning i found it to be quite strange!

so i found a new hotel best western milton. had a fantastic stay a little bit more but would defiantly recommend and go back! staff were fantastic!

Pros: For a 3 star hotel has very good quality all new and with modern design
Cons: The breackfast could be improved more to the standart continental brekfast, but even so it's good most of all for those that like cakes.