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Salute Palace Venice

 
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Dorsoduro, 222 - Fondamenta Ca Bala, Venice, Italy

  Impressive, 3 605 Guest reviews
  • Location 4
     
  • Value 3
     
  • Rooms 2.5
     
  • Service 3
     
  • Cleanliness 3
     
  • Sleep quality 3
     
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1
Rupalee R Venice Individual traveler September 2012 Easytobook.com traveller
 
 "Very bad service, very bad room"
Booking and reservation related challenges:On arrival, the hotel escorted me to a nearby building/ hotel and showed me a dinghy room with a bathroom 20 feet away on the other end of the passage and suggested I stay there. When I said, my booking is at Alla Salute and I didnt want to stay in a nearby building, I was informed by the Front desk manager at Alla Salute that they were fully booked and didnt have a room for me and werent sure if I had a reservation. I insisted I had paid and ofcourse they have my booking confirmation, else they wouldnt have sent me to the other building. I also requested in writing that they confirm they dont have my booking, and they are full and therefore cannot accommodate me. They didnt agree.After thirty mins, and me threatening to call the Police, they gave me the key to a room next to the front desk. Since I had no option I decided to stay. This is the only room on this floor, and is next to front desk and the locker room, with a wall to the lane, with a window that doesnt close! I can hear the front desk, the locker room and through the window the conversations on the street. Every time a guest rings the door bell and checks in or checks out at the counter, I hear it crystal clear.Room amenities mentioned in your mail are not there:Per your mail attached, the type of room booked, there is no safe and there is no temperature control (air conditioner) in this room.Between the passage that leads to the bathroom and my room there is another door that seems to be locked from the other side. This is not an attached bathroom.Non confirmation about breakfast: I checked again in the evening to ensure they atleast the breakfast tomorrow morning was confirmed, but as anticipated the new front desk manager said, he couldnt find my booking, and since he was not informed I would have to pay for breakfast.I asked him to look for the details of the room next to the front desk, to which he said he had no details.I asked him to look at all online bookings and found my booking for him. They said, my booking didnt confirm breakfast. I showed them, my booking and breakfast included written on it, to which I received a response in grumbling.
4
Anonymous United Kingdom Spouse/partner February 2011 Easytobook.com traveller
 
 "Great location"
Pros: Great location
Cons: Hotel rooms and bathroom very rundown. also bathroom was on a different floor which was very inconvienent
4
Anonymous New Zealand Family with older children February 2010 Easytobook.com traveller
 
 "The hotel is very picturesque and charming"
Pros: The hotel is very picturesque and charming. an excellent location. we really enjoyed it.
4
Ivanov Russian Federation Individual traveler August 2009 Easytobook.com traveller
 
 
4
Anonymous United States Spouse/partner August 2009 Easytobook.com traveller
 
 
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Salute Palace Venice
Impressive, 3.0 5
Based on 605 Guest reviews
  • Location
    4.0
  • Cleanliness
    3.0
  • Service
    3.0
Great location

Hotel Alla Salute is rated with 2-star(s). This is a great opportunity to stay in a convenient location close to Santa Lucia Station. Rossini Theatre and Goldoni Theatre are both just a short walk away from here. Not only Dogana di Mare, but also Accademia Bridge and Campo Santo Stefano, are a pleasant walk's distance from here. Peggy Guggenheim Collection and Accademia Galleries, both a short walk away, provide a fascinating experience.

Choosing to stay at Hotel Alla Salute allows you to take advantage of the general facilities on offer here; for example a garden and a bar/lounge. You may be attracted by the provision of a luggage storage here. 50 rooms can be chosen from. If you are inseparable from your pet, you can bring it here for your stay in Venice. Getting around can be hassle free thanks to a paid airport shuttle bus.

Air conditioning is one of the facilities offered in Hotel Alla Salute. A housekeeping service is provided in each of the welcoming rooms here. The rooms here have wireless high-speed Internet access (complimentary). The rooms that have a bathroom also come with a complimentary toiletries set.

February 2011

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Salute Palace Venice
Dorsoduro, 222 - Fondamenta Ca Bala, Venice, Venezia, 30123, Italy
Salute Palace Venice
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Hotel Alla Salute is rated with 2-star(s). This is a great opportunity to stay in a convenient location close to Santa Lucia Station. Rossini Theatre and Goldoni Theatre are both just a short walk away from here. Not only Dogana di Mare, but also Accademia Bridge and Campo Santo Stefano, are a pleasant walk's distance from here. Peggy Guggenheim Collection and Accademia Galleries, both a short walk away, provide a fascinating experience.

Choosing to stay at Hotel Alla Salute allows you to take advantage of the general facilities on offer here; for example a garden and a bar/lounge. You may be attracted by the provision of a luggage storage here. 50 rooms can be chosen from. If you are inseparable from your pet, you can bring it here for your stay in Venice. Getting around can be hassle free thanks to a paid airport shuttle bus.

Air conditioning is one of the facilities offered in Hotel Alla Salute. A housekeeping service is provided in each of the welcoming rooms here. The rooms here have wireless high-speed Internet access (complimentary). The rooms that have a bathroom also come with a complimentary toiletries set.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 11:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Airport shuttle: Airport Transportation (surcharge)
 Pet policy: Pets allowed
Rooms: 50
Services:
  • 24-hour front desk
  • Luggage storage
  • Room service - limited hour
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Multilingual staff
  • Safe at front desk
  • TV in the Lobby
  • Entire property is non-smoking
Extra common areas:
  • Garden
  • Bar/lounge
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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