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Grand Sentosa Hotel Johor Bahru

 
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Ground Floor, Block A, Plaza Sentosa, Jalan Sutera,Taman Sentosa, Johor Bahru, Malaysia

  Impressive, 3 58 Guest reviews
  • Location 3.5
     
  • Value 3.5
     
  • Rooms 3
     
  • Service 3
     
  • Cleanliness 3.5
     
  • Sleep quality 3.5
     
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Dhana V Johor Bahru December 2012 Easytobook.com traveller
 
 "Lousiet Service at Grand Sentosa"
The worst experience i had in this hotel. Even after i had paid online in advance for 2 rooms and called them to confirm the booked rooms and time of check-in but they didnt have the details when i wanted to check-in. Had to wait for 30 minutes to be finally attended and told i have only one room! When i had paid for two rooms in advance. Finally they gave a room but to my surprise, there were already occupants in that room! The most lousiest service i had ever received in hotel in Malaysia!!! The receptionist looked so lost and tipsy with blood shot red eyes. Obiviously she was under influence of something... It took us almost an hour to settle in 2 rooms.
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Grand Sentosa Hotel Johor Bahru
Impressive, 3.0 5
Based on 58 Guest reviews
  • Location
    3.5
  • Cleanliness
    3.5
  • Service
    3.0
Lousiet Service at Grand Sentosa

Grand Sentosa Hotel has a large selection of rooms at your disposal. The higher star rating ensures a comfortable stay combined with excellent facilities.

If you don't feel like leaving Grand Sentosa Hotel for shopping, a gift shop and a minimarket are at hand right on site. A stay here is guaranteed to be replete with convenient services including a luggage storage. Meetings are possible in one of the 5 meeting rooms. You can be assured that this is a suitable place to get your work done, as a business center is included as part of the business facilities. The total number of rooms here is 260. A paid airport shuttle bus is one of the transport options when you stay here.

Useful in this climate, air conditioning is provided in the rooms of Grand Sentosa Hotel. Rooms have additional services for your benefit, for example a wake-up service and a housekeeping service. You will feel closer to home as there is wireless high-speed Internet access (complimentary) available in the hotel. If the view is important to you, you can book into a room with a city view. The rooms are supplied with kitchen amenities, for example a coffee/tea maker.

December 2012

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Grand Sentosa Hotel Johor Bahru
Ground Floor, Block A, Plaza Sentosa, Jalan Sutera,Taman Sentosa, Johor Bahru, Johor, 80150, Malaysia
Grand Sentosa Hotel Johor Bahru
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Grand Sentosa Hotel has a large selection of rooms at your disposal. The higher star rating ensures a comfortable stay combined with excellent facilities.

If you don't feel like leaving Grand Sentosa Hotel for shopping, a gift shop and a minimarket are at hand right on site. A stay here is guaranteed to be replete with convenient services including a luggage storage. Meetings are possible in one of the 5 meeting rooms. You can be assured that this is a suitable place to get your work done, as a business center is included as part of the business facilities. The total number of rooms here is 260. A paid airport shuttle bus is one of the transport options when you stay here.

Useful in this climate, air conditioning is provided in the rooms of Grand Sentosa Hotel. Rooms have additional services for your benefit, for example a wake-up service and a housekeeping service. You will feel closer to home as there is wireless high-speed Internet access (complimentary) available in the hotel. If the view is important to you, you can book into a room with a city view. The rooms are supplied with kitchen amenities, for example a coffee/tea maker.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Internet: Wireless high-speed Internet access (complimentary), Wired Internet, Wi-Fi Internet connection
 Parking: Valet parking service, Parking Nearby
 Airport shuttle: Airport Transportation (surcharge)
Rooms: 260
Services:
  • 24-hour front desk
  • Luggage storage
  • Tours/ticket Assistance
  • Wake-up calls
  • Bell boy
General facilities:
  • Elevator
  • Breakfast Available (surcharge)
  • Telephone
  • Air-conditioning
  • Access for disabled
  • Safe at front desk
  • Wheelchair Accessible
Business facilities:
  • Business center
Wellness facilities:
  • Hairdresser
Shops:
  • Gift shop
  • Minimarket
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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