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Citrus Hotel Kuala Lumpur
51 Jalan Tiong Nam, off Jalan Raja Laut, Kuala Lumpur
Outstanding, 4.5
3 Guest reviews
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Location
4.5
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Value
5
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Rooms
4.5
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Service
4.5
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Cleanliness
4
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Sleep quality
4.5
Poole
New Zealand
Spouse/partner
April 2009
Pros: Basically a good mid-range hotel, conveniently situated near the centre of the city, at the lower end of the price scale.
Cons: Staff make all the difference. the first time we stayed here (two weeks before), there was a problem with cockroaches, which the efficient staff on duty at the time dealt with immediately and satisfactorily. this time, there was a problem with a slight leak from the toilet cistern. we requested an extra bath-mat to put under the cistern to absorb the very small amount of overflow. this was readily agreet to, but the mat never appeared. we asked the front desk personnel for information about dining locally. their advice was so incorrect it suggests the hotel has no effective plan in place to make all front desk staff familiar with guests likely needs and how to respond factually.
Cons: Staff make all the difference. the first time we stayed here (two weeks before), there was a problem with cockroaches, which the efficient staff on duty at the time dealt with immediately and satisfactorily. this time, there was a problem with a slight leak from the toilet cistern. we requested an extra bath-mat to put under the cistern to absorb the very small amount of overflow. this was readily agreet to, but the mat never appeared. we asked the front desk personnel for information about dining locally. their advice was so incorrect it suggests the hotel has no effective plan in place to make all front desk staff familiar with guests likely needs and how to respond factually.
Poole
New Zealand
Spouse/partner
April 2009
Pros: Really good value for money. the rich and famous may want something more up-market.
Cons: There were cockroaches in our first room, so the staff immediately moved us to a second room, with no hassles at all. well done.
Cons: There were cockroaches in our first room, so the staff immediately moved us to a second room, with no hassles at all. well done.
In partnership with 
Citrus Hotel Kuala Lumpur
51 Jalan Tiong Nam, off Jalan Raja Laut,
Kuala Lumpur,
Selangor,
50350,
Malaysia
Citrus Hotel Kuala Lumpur
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One King BedOne Twin Bed Cotton linens. 25 square meters . View of the city . Desk. LCD television with satellite channels. Complimentary wireless Internet access . Laptop-compatible safe and in-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include makeup/shaving mirror and complimentary toiletries. Air conditioning. Room facilities
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One King BedOne Twin Bed Cotton linens. 32 square meters . View of the city . Desk. LCD television with satellite channels and DVD player. Complimentary wireless Internet access . Laptop-compatible safe and in-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer, makeup/shaving mirror, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Room facilities
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One King Bed Cotton linens. 54 square meters . View of the city . Separate sitting area. Desk with ergonomic chair. LCD television with satellite channels and DVD player. Complimentary wireless Internet access . Laptop-compatible safe and in-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include designer toiletries, makeup/shaving mirror, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Non-Smoking . Room facilities
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One King BedTwo Twin Beds Cotton linens. 25 square meters . Accessible via exterior corridors. View of the city . Desk. LCD television with satellite channels. Complimentary wireless Internet access . Laptop-compatible safe and in-room safe. Refrigerator and minibar. Ensuite bathroom with shower/tub combination. Bath amenities include makeup/shaving mirror and complimentary toiletries. Air conditioning. Room facilities
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Hotel policies & services
| Check-in: | From 14:00 Check-out: Until 12:00 |
| Internet: | Wireless high-speed Internet access (complimentary) |
| Parking: | Indoor parking, Parking (free), Parking Nearby, Free Parking (limited) |
| Rooms: | 171 |
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| Food & beverage: | Citrus Hotel has a restaurant on site where daily buffet breakfast is served for guests booking the club rooms and suites. 24-hour room service is available. Free unlimited Wifi Internet can be also be enjoyed in the café. Express lunch menu, seminar and meeting menu also available. The regular buffet spread feature a huge variety of dishes which include salad greens, assorted cold cuts and cheese, hot Asian selections such as sauteed beef with bell pepper, stir-fried vegetables, fried rice, rice porridge with fish or chicken, nasi lemak, hot Western selections such as beef bacon, turkey ham, sausages, omelette, assorted bakery items that include bread rolls, muffins, croissants and danish pastries, cereals, muesli and yoghurt, juices, coffee and tea. (menu may vary daily) |
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Cons: 4 hours after checking into the room, i used the toilet. it was not flushed and the previous guest had done his big business into it. it was too much of a hassle to change rooms hence i didn't bother to tell the staff. just flushed the toilet. otherwise everything else was fine.