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Renaissance Kuala Lumpur Hotel

 
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Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Malaysia

  Fantastic, 4 2090 Guest reviews
  • Location 4.5
     
  • Value 4
     
  • Rooms 4
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 4.5
     
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Anonymous Brunei Darussalam Group of friends January 2012 Easytobook.com traveller
 
 "- i had absolutely none"
Pros: - i had absolutely none. the staff were friendly, but only what was expected from a 5-star hotel.
Cons: - the airconditioning and flush didn't work properly, and the shower took long to drain. we complained three times, and at the end of the stay (5 nights), only the shower drainhole was fixed.
- the rooms were not properly made. on one day, the bathroom was left uncleaned, the toiletries and towels had not been re-stocked. the bed had been made, but the runner and pillows were still scattered about the room.
- a hairdryer was missing from the room, and after 20 minutes and two phone calls, no one had come up to the room to either help look for the hairdryer, or to give us a replacement.
- the room furnishings were old, the shower curtain had mildew along the bottom edge. nothing about the room was befitting a supposed '5-star hotel'.
- the staff were unsure about the facilities the hotel offered. we were told by various staff there was no bar at the hotel, but after walking around we found one at the lobby in a separate wing.
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Renaissance Kuala Lumpur Hotel
Fantastic, 4.0 5
Based on 2090 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.0
  • Service
    4.0
- i had absolutely none

If you like staying in larger hotels, Renaissance Kuala Lumpur Hotel will be of your liking. A 4-star rating promises a superb level of quality in Kuala Lumpur. From this location you can walk to attractions such as Dataran Merdeka and Petronas Twin Towers, among others. Putra World Trade Center is in close proximity to the hotel, making it convenient for business delegates.

Booking your stay at Renaissance Kuala Lumpur Hotel gives you access to common areas such as a restaurant, a bar/lounge and a coffee shop/café. Also present here is an outdoor swimming pool, in addition to a pool bar and a children's swimming pool. A sauna, present here alongside a spa/wellness center and a jacuzzi, is ideal for de-stressing. Shopping in the hotel can be done, as it offers a gift shop. If you're the slightly more demanding type of guest, you may be relieved to learn of the inclusion of a baby-sitting service, a dry cleaning/laundry service and a concierge service in the list of services. Working during your stay is easier as a conference space is offered in addition to a business center and an audio-visual equipment set. You can select one of the 910 bedrooms. If you do not want to drive around Kuala Lumpur a paid airport shuttle bus, provided here, could be a useful alternative. One of the facets of the location of this hotel is that you can make use of a paid valet parking service.

Air conditioned rooms are available when you stay at Renaissance Kuala Lumpur Hotel. A housekeeping service is offered for your stay in one of the rooms. The presence of wireless internet access in the rooms means you can be online without leaving your bed. A stereo, a radio and an alarm clock can be found in every bedroom of the property. A microwave, a refrigerator and a coffee/tea maker are extra options added to the standard room facilities.

January 2012

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Renaissance Kuala Lumpur Hotel
Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Selangor, 50450, Malaysia
Renaissance Kuala Lumpur Hotel
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If you like staying in larger hotels, Renaissance Kuala Lumpur Hotel will be of your liking.

A 4-star rating promises a superb level of quality in Kuala Lumpur. From this location you can walk to attractions such as Dataran Merdeka and Petronas Twin Towers, among others. Putra World Trade Center is in close proximity to the hotel, making it convenient for business delegates.

Booking your stay at Renaissance Kuala Lumpur Hotel gives you access to common areas such as a restaurant, a bar/lounge and a coffee shop/café. Also present here is an outdoor swimming pool, in addition to a pool bar and a children's swimming pool. A sauna, present here alongside a spa/wellness center and a jacuzzi, is ideal for de-stressing. Shopping in the hotel can be done, as it offers a gift shop. If you're the slightly more demanding type of guest, you may be relieved to learn of the inclusion of a baby-sitting service, a dry cleaning/laundry service and a concierge service in the list of services. Working during your stay is easier as a conference space is offered in addition to a business center and an audio-visual equipment set. You can select one of the 910 bedrooms. If you do not want to drive around Kuala Lumpur a paid airport shuttle bus, provided here, could be a useful alternative. One of the facets of the location of this hotel is that you can make use of a paid valet parking service.

Air conditioned rooms are available when you stay at Renaissance Kuala Lumpur Hotel. A housekeeping service is offered for your stay in one of the rooms. The presence of wireless internet access in the rooms means you can be online without leaving your bed. A stereo, a radio and an alarm clock can be found in every bedroom of the property. A microwave, a refrigerator and a coffee/tea maker are extra options added to the standard room facilities.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Valet Parking
 Airport shuttle: Airport Transportation (surcharge)
 Pet policy: Pets are not allowed.
Rooms: 910
Services:
  • 24-hour front desk
  • 24-hour room service
  • Babysitting
  • Dry cleaning/laundry service
  • Limousine service
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • 24-hour security
  • Concierge
General facilities:
  • Elevator
  • Multilingual staff
  • Safe at front desk
  • Multiple Small Meeting Rooms
  • Breakfast Available (surcharge)
  • Parasol
  • Air-conditioning
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Entertainment:
  • Ballroom
Business facilities:
  • Conference Facilities
  • Business center
  • Audio-visual Equipment
Activities:
  • Tennis
  • Outdoor Tennis Court
  • Fitness center
  • Golf
Wellness facilities:
  • Sauna
  • Health club
  • Spa/wellness center
  • Steam Room
  • Jacuzzi
  • Hairdresser
Shops:
  • Gift shop
  • Shops
Swimming Facilities:
  • Outdoor swimming pool
  • Pool bar
  • Children's swimming pool
  • Swimming pool
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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