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Renaissance Kuala Lumpur Hotel

 

Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur 50450, Malaysia, Kuala Lumpur, Malaysia

Fantastic, 4.0
Based on 2441 Guest reviews
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Renaissance Kuala Lumpur Hotel offers plenty of rooms and options.

The comfortable rooms are 4-star rated. A stay here gives you close proximity to popular attractions such as Dataran Merdeka and Petronas Twin Towers. The nearby Putra World Trade Center is a popular venue.

Your stay at Renaissance Kuala Lumpur Hotel includes full use of a restaurant, a bar/lounge and a coffee shop/café. In addition to a pool bar and a children's swimming pool there's also an outdoor swimming poolhere. A sauna, a spa/wellness center and a jacuzzi, all available here are ideal for de-stressing. Shopping in the lodging is available at a gift shop. The extensive list of guest services includes a baby-sitting service, a dry cleaning/laundry service and a concierge service. Working during your stay is eased by a conference space, a business center and an audio-visual equipment set. You can select from 910 rooms. A convenient alternative to driving in Kuala Lumpur is provided here: a paid airport shuttle bus The location of this property makes a paid valet parking service easy.

For your comfort, rooms at Renaissance Kuala Lumpur Hotel are air-conditioned. For your convenience, a housekeeping service is offered. You can enjoy wireless high-speed Internet access (complimentary) from the rooms of this property. In-room electronics also include a stereo, a radio and an alarm clock. A microwave, a refrigerator and a coffee/tea maker are some of the in-room kitchen supplies.

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Reviews Back to top
 
Fantastic, 4
2441 Guest reviews
  • Location 4.5
     
  • Value 4
     
  • Rooms 4
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 4.5
     
3
Anonymous Brunei Darussalam Group of friends January 2012 Easytobook traveller
 
 "- i had absolutely none"
Pros: - i had absolutely none. the staff were friendly, but only what was expected from a 5-star hotel.
Cons: - the airconditioning and flush didn't work properly, and the shower took long to drain. we complained three times, and at the end of the stay (5 nights), only the shower drainhole was fixed.
- the rooms were not properly made. on one day, the bathroom was left uncleaned, the toiletries and towels had not been re-stocked. the bed had been made, but the runner and pillows were still scattered about the room.
- a hairdryer was missing from the room, and after 20 minutes and two phone calls, no one had come up to the room to either help look for the hairdryer, or to give us a replacement.
- the room furnishings were old, the shower curtain had mildew along the bottom edge. nothing about the room was befitting a supposed '5-star hotel'.
- the staff were unsure about the facilities the hotel offered. we were told by various staff there was no bar at the hotel, but after walking around we found one at the lobby in a separate wing.
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Valet Parking
 Airport shuttle: Airport Transportation (surcharge)
 Pet policy: Pets are not allowed.
Rooms: 910
Services:
  • 24-hour front desk
  • 24-hour room service
  • Babysitting
  • Dry cleaning/laundry service
  • Limousine service
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • 24-hour security
  • Concierge
General facilities:
  • Elevator
  • Multilingual staff
  • Safe at front desk
  • Multiple Small Meeting Rooms
  • Parasol
  • Air-conditioning
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Entertainment:
  • Ballroom
Business facilities:
  • Conference Facilities
  • Business center
  • Audio-visual Equipment
Activities:
  • Tennis
  • Outdoor Tennis Court
  • Fitness center
  • Golf
Wellness facilities:
  • Sauna
  • Health club
  • Spa/wellness center
  • Steam Room
  • Jacuzzi
  • Hairdresser
Shops:
  • Gift shop
  • Shops
Swimming Facilities:
  • Outdoor swimming pool
  • Pool bar
  • Children's swimming pool
  • Swimming pool
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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