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Renaissance Kuala Lumpur Hotel

 
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Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Malaysia

  Fantastic, 4 1780 Guest reviews
  • Location 4.5
     
  • Value 4
     
  • Rooms 4
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 4.5
     
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Anonymous Brunei Darussalam Group of friends January 2012 Easytobook.com traveller
 
 "- i had absolutely none"
Pros: - i had absolutely none. the staff were friendly, but only what was expected from a 5-star hotel.
Cons: - the airconditioning and flush didn't work properly, and the shower took long to drain. we complained three times, and at the end of the stay (5 nights), only the shower drainhole was fixed.
- the rooms were not properly made. on one day, the bathroom was left uncleaned, the toiletries and towels had not been re-stocked. the bed had been made, but the runner and pillows were still scattered about the room.
- a hairdryer was missing from the room, and after 20 minutes and two phone calls, no one had come up to the room to either help look for the hairdryer, or to give us a replacement.
- the room furnishings were old, the shower curtain had mildew along the bottom edge. nothing about the room was befitting a supposed '5-star hotel'.
- the staff were unsure about the facilities the hotel offered. we were told by various staff there was no bar at the hotel, but after walking around we found one at the lobby in a separate wing.
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Renaissance Kuala Lumpur Hotel
Fantastic, 4.0 5
Based on 1780 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.0
  • Service
    4.0
- i had absolutely none

Renaissance Kuala Lumpur Hotel has a large selection of rooms at your disposal. This is a 4-star property. Close by this accommodation you can find Dataran Merdeka and Petronas Twin Towers. Nearby Putra World Trade Center is often visited by business delegates.

Besides an impressive selection of bedrooms, Renaissance Kuala Lumpur Hotel also has common areas such as a restaurant, a coffee shop/café and an exhibit space. Guests can make use of an outdoor swimming pool here, as well as enjoying a pool bar and a children's swimming pool. A sauna, or perhaps a spa/wellness center and a steam room, can make for a relaxing experience. During your stay in Kuala Lumpur you can buy items from a gift shop which is actually a component of the hotel. Services on offer include such examples as a baby-sitting service, a late check-out option and an express check-in/out service. Staying in Kuala Lumpur for business? A conference space, a business center and a secretarial service all belong to the options here for you. The 910 rooms are equipped with modern facilities. Getting somewhere is made easier, as they offer a paid airport shuttle bus at the hotel. Parking in Kuala Lumpur can be a hassle, but at least a paid valet parking service is available.

Air conditioning at Renaissance Kuala Lumpur Hotel provides a more enjoyable climate. One of the services that is included in the room rate: a daily housekeeping service. The hotel conveniently includes useful facilities such as a bathroom amenities set and a complimentary toiletries set in the bathrooms. The rooms are supplied with kitchen amenities, for example a coffee/tea maker.

January 2012

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Renaissance Kuala Lumpur Hotel
Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Selangor, 50450, Malaysia
Renaissance Kuala Lumpur Hotel
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Renaissance Kuala Lumpur Hotel has a large selection of rooms at your disposal. This is a 4-star property. Close by this accommodation you can find Dataran Merdeka and Petronas Twin Towers. Nearby Putra World Trade Center is often visited by business delegates.

Besides an impressive selection of bedrooms, Renaissance Kuala Lumpur Hotel also has common areas such as a restaurant, a coffee shop/café and an exhibit space. Guests can make use of an outdoor swimming pool here, as well as enjoying a pool bar and a children's swimming pool. A sauna, or perhaps a spa/wellness center and a steam room, can make for a relaxing experience. During your stay in Kuala Lumpur you can buy items from a gift shop which is actually a component of the hotel. Services on offer include such examples as a baby-sitting service, a late check-out option and an express check-in/out service. Staying in Kuala Lumpur for business? A conference space, a business center and a secretarial service all belong to the options here for you. The 910 rooms are equipped with modern facilities. Getting somewhere is made easier, as they offer a paid airport shuttle bus at the hotel. Parking in Kuala Lumpur can be a hassle, but at least a paid valet parking service is available.

Air conditioning at Renaissance Kuala Lumpur Hotel provides a more enjoyable climate. One of the services that is included in the room rate: a daily housekeeping service. The hotel conveniently includes useful facilities such as a bathroom amenities set and a complimentary toiletries set in the bathrooms. The rooms are supplied with kitchen amenities, for example a coffee/tea maker.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Internet: Wireless high-speed Internet access (complimentary)
 Parking: Paid parking, Paid Parking (limited), Paid Valet Parking
 Airport shuttle: Airport Transportation (surcharge)
Rooms: 910
Services:
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Babysitting
  • Translation/interpreting services
  • Dry cleaning/laundry service
  • Limousine service
  • Concierge
  • Luggage storage
  • Tourist information
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Event Catering
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Multilingual staff
  • Banqueting service
  • Safe at front desk
  • Multiple Small Meeting Rooms
  • Breakfast Available (surcharge)
  • Parasol
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Exhibit Space
Entertainment:
  • Ballroom
Business facilities:
  • Conference Facilities
  • Business center
  • Secretarial service
  • Audio-visual Equipment
Activities:
  • Tennis
  • Outdoor Tennis Court
Wellness facilities:
  • Sauna
  • Health club
  • Spa/wellness center
  • Steam Room
Shops:
  • Gift shop
  • Shops
Swimming Facilities:
  • Outdoor swimming pool
  • Pool bar
  • Children's swimming pool
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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