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Bel Air Collection Resort & Spa Cancun

 
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Boulevard Kukulcan Km. 20.5 Hotel Zone, Cancun Mexico, Cancun, Mexico

  Great, 3.5 1210 Guest reviews
  • Location 4
     
  • Value 3.5
     
  • Rooms 4
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 4
     
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3
A TripAdvisor Member usa Spouse/partner July 2012 Easytobook.com traveller
 
 "not bad.... not great !"
according to service, it is mexican time!!!!! the hotel is a little bit run down. The service at the lobby was great though. Great location super close to the airport!!!
4
Anonymous United States Individual traveler September 2011 Easytobook.com traveller
 
 "The hotel itself was well appointed"
Pros: The hotel itself was well appointed. the spa services were very good. the food was of excellent quality.
Cons: Yes, several things happened. i was very unhappy "paying" again and at a much higher rate for the hotel. when i arrived they did not have my reservation. they booked me into an occupied room, then wanted me to wait in the hallway on the 5th floor while they went to fix it. no, i did not stnd there and wait. hotel staff did very little to explain their services and where things were and how they worked. they had "room service" but you couldn't order it from your room you had to go down and order it and either take it up yourlsef or have someone bring it up for you. naturally, i took it up myself. i tried to over a week to get information on their spa services ( my primary reason for staying there) and did not get clear description or pricing in spanish or english.
5
Anonymous United States Spouse/partner May 2011 Easytobook.com traveller
 
 
4
Anonymous United States Group of friends July 2010 Easytobook.com traveller
 
 
5
Anonymous Mexico June 2010 Easytobook.com traveller
 
 "Very friendly staff"
Pros: Very friendly staff. large clean and airy room. bathroom updates were nice.
Cons: Coffee and tea are offered in the lobby free of charge early in the morning and at "tea time" in the afternoon. i know it's free, but the coffee was always cold.
5
Anonymous France Spouse/partner April 2010 Easytobook.com traveller
 
 "Our room had sea & pool view, good king size bed"
Pros: Our room had sea & pool view, good king size bed. staff is very efficient. adult only hotel, no kinder sceaming in the pool (yesss !).
Cons: Problem with hot water during two days (first day, not very hot, second day, cold water only).
4
edwards United Kingdom Individual traveler February 2010 Easytobook.com traveller
 
 "On the quiet side of cancun but it was exactly what i wanted"
Pros: On the quiet side of cancun but it was exactly what i wanted.if you did want to go into town(beach cancun)it was only a short bus journey.pleasure to wake up in the morning if you get a ocean view room,slept with doors open all night.
Cons: Using the local bus is cheap(7.5 pesos;50cents)from the hotel to anywhere,all the way into downtown cancun.i did notice though,when tourist asked bus drivers how much they replied 75 pesos and not 7.5 and didn't put the paper money in the money tray......very naughty!not all drivers but at least 3 i noticed.
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Bel Air Collection Resort & Spa Cancun
Great, 3.5 5
Based on 1210 Guest reviews
  • Location
    4.0
  • Cleanliness
    4.0
  • Service
    4.0
Very friendly staff

Bel Air Collection Resort & Spa Cancun is an ideal choice if you'd rather sleep in a large hotel. The high star rating ensures a comfortable stay along with excellent facilities.

Bel Air Collection Resort & Spa Cancun has a combination of public and private spaces, which include a bar/lounge, a beach bar and a rooftop terrace. For a meal you can go to one of the 2 restaurants. A spa/wellness center is on-site, providing great possibilities for recuperation. An outdoor swimming pool belongs to the hotel's facilities, as do a pool bar and a swimming pool. On-site shopping is available; there is a gift shop. Amongst the many services on offer at this accommodation are a dry cleaning/laundry service, a bell boy service and a wedding service. Room count in the building: 155. Staying here means you can make use of a free valet parking service. Need to get around? A paid airport shuttle bus is provided for your convenience.

Air conditioning makes a stay in Bel Air Collection Resort & Spa Cancun more comfortable. Staying in one of the rooms will allow you to make use of a housekeeping service. During your visit you can stay connected via internet access via the TV. In the bathrooms at this hotel, a bath is provided in combination with a bathroom amenities set and a rainfall showerhead. There are rooms available here with kitchen utilities like a coffee/tea maker.

June 2010

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Bel Air Collection Resort & Spa Cancun
Boulevard Kukulcan Km. 20.5 Hotel Zone, Cancun Mexico, Cancun, Quintana Roo, 77500, Mexico
Bel Air Collection Resort & Spa Cancun
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Bel Air Collection Resort & Spa Cancun is an ideal choice if you'd rather sleep in a large hotel.

The high star rating ensures a comfortable stay along with excellent facilities.

Bel Air Collection Resort & Spa Cancun has a combination of public and private spaces, which include a bar/lounge, a beach bar and a rooftop terrace. For a meal you can go to one of the 2 restaurants. A spa/wellness center is on-site, providing great possibilities for recuperation. An outdoor swimming pool belongs to the hotel's facilities, as do a pool bar and a swimming pool. On-site shopping is available; there is a gift shop. Amongst the many services on offer at this accommodation are a dry cleaning/laundry service, a bell boy service and a wedding service. Room count in the building: 155. Staying here means you can make use of a free valet parking service. Need to get around? A paid airport shuttle bus is provided for your convenience.

Air conditioning makes a stay in Bel Air Collection Resort & Spa Cancun more comfortable. Staying in one of the rooms will allow you to make use of a housekeeping service. During your visit you can stay connected via internet access via the TV. In the bathrooms at this hotel, a bath is provided in combination with a bathroom amenities set and a rainfall showerhead. There are rooms available here with kitchen utilities like a coffee/tea maker.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Parking: Free Valet Parking
 Airport shuttle: Airport Transportation (surcharge)
 Pet policy: Pets are not allowed.
Rooms: 155
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Bell boy
  • Wedding Services
  • Doctor on call
General facilities:
  • Elevator
  • Multilingual staff
  • Snack bar
  • Multiple Small Meeting Rooms
  • Private beach
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Currency exchange
  • Safe at front desk
  • Air-conditioning
Extra common areas:
  • Bar/lounge
  • Beach Bar
  • Rooftop Terrace
Activities:
  • Fitness center
  • Golf
Wellness facilities:
  • Hairdresser
  • Health club
  • Spa/wellness center
Shops:
  • Gift shop
  • Shops
Swimming Facilities:
  • Outdoor swimming pool
  • Pool bar
  • Swimming pool
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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