Cordial Hotel City Centre Amsterdam    

Best thing about this hotel is the central location. But that is also the worst partExtremely noisy room. 24 hours a day. Had to use earplugs. Rude unhelpful staff. Terrible breakfast. This is the worst hotel I've ever stayed at. Moved to hotel Asterisk. Near the museums. Very nice on a quiet tree lined strat

This was the worst value for money I've ever seen in a hotel. The fact that it is called the Cordial has caused us endless amusement since our return ... because the staff are in fact NOT cordial...!! At over €100 per night, we wish we'd checked out as soon as we had seen the room. Our room was small, which we expected, but it was also boiling hot and there is a long term build up of grime in the corners of the bathroom. The bathroom bin appeared to be covered with dried vomit and in fact it wasn't a bathroom but a 'wet room', which was not clear when we had booked. Worst of all, there were stains on the pillow case on my bed. When I asked for it to be changed the receptionist thought that it wasn't so dirty ... I had to insist and at the same time I asked for a clean pillow as the pillow appeared to have urine stains on it. The beds themselves were uncomfortable and both of us were on painkillers every morning for back ache! The 'service' at reception was at times rude. When I asked for somewhere to change on the day we arrived, the receptionist said that a could change in the window (a reference to the city's famous window prostitutes) and then looked me up and down and said maybe I wasn't good looking enough for it. The second receptionist we encountered later that day was argumentative. The only vaguely polite receptionist was the gentleman from Aruba that we chatted with on the last morning.On the plus side, the housekeeping staff were very friendly and polite. Maybe they should swap jobs with the receptionists then guests might get a sincere smile at reception, and clean linens on the bed.....

This hotel is well placed in Amsterdam; it has good transport links and easy walking distance from the city centre.The staff are very helpful and friendly, the breakfast is well above what one expects with the label "continental".The exterior was being painted during our stay so there was a bit of unusual activity/disturbance to routine which the staff apologised for.My family and I [five adults + 1 2 year old] will most definately be returning the next time we are in Amsterdam.Some fittings and furniture were a little tired, but the hotel was clean and well run. I'm sure these points will be picked up on very soon.Very happy.

Pros: Very small functional room severed the purpose
Cons: Smoky smell from previous occupant

Pros: This hotel has a great location, it's safe and decent. rooms cleaned every day.
Cons: Nope

Pros: Good location- about only positive point!
Cons: Bad breakfast, rude staff, 'bathroom' was a shower attachment above the toilet cubicle, one lift serving all floors so always busy,no tv channels in english.

Pros: Good rooms for the price and includes breakfast.

Pros: breakfast restaurant was clean and well organised
Cons: Reception was not very welcoming one particular male receptionist was particularly unhelpful, and offhand. should be replaced immediately.

Pros: There was none
Cons: Cold room noisy and small room not clean

Pros: Hotel very central, room reasonably clean.
Cons: Room very small, noisy, badly needs soundproofing. there was a nightclub opposite open until 3.00am, plus the sound of trams, revellerss etc. also infestation of bed bugs. hotel took the money from my credit card before i stopped there.

Pros: Very friendly staff and ideal location.

Pros: Tiene una excelente ubicacion
Cons: Hubiera deseado que hablaran español y el precio fuera menor

Pros: In a perfect location, right next to dam square and a 15 minute walk from train station. good breakfast in the morning and an elevator (for all you lazy people who keep moaning about stairs!!)
Cons: Very dodgy hairdryer in bathroom, everything else perfect for 3 friends looking just to get wasted everyday.

Pros: Location was excellent
Cons: Very over priced for what you got. rooms were small and dark, lighting was poor in rooms and in the hall ways. shower was broken.