France Hotel Amsterdam

Room very small for a double room. double bed against a wall making access in and out of bed difficult. no tea/coffee making facilities.

The staff seem to be hand-picked to be unfriendly and surly. while the hotel advertises wifi - which is an important resource for many guests - the receptionist told us she "had better things to do" than try to find out why it was not working. in the morning you can hear the cleaner all along the corridor, as horrible arabic music gets played through something with the sound quality of a transistor radio and the volume of a marshall stack. rather than knocking, they just walked into the room, although soon closed the door upon being confronted by my comapanion's arse. worst of all, there are no proper windows in this place. there are glass panels looking into a shaft, but neither can be opened. this propably explains why there water was not properly hot in the shower - the room can't be aired so they don't want the steam causing damp.

The room was not heated when i arrived and it took many hrs to have a reasonable room temperature

Hotel staff very impolite

Didnt get the double room we booked, staff changed us the next day once i complained. rooms ok but no were near as nice as the photos but sufficent enough.

A "not very clean room" and the unopenable window was a problem

Our room was extremely hot and seemed to have no options for venilation.

When we arrived they could not find our internet booking. allocated us inferior rooms and when we complained told us we were lucky that they had any rooms available. street work going on outside hotel and this caused mud and sand been brought into our room. this was not swept during our stay.

Our room was in the basement, so no windows and damp feeling. breakfast was at the irish pub next door, but it was not great food and definately not worth fighting for plates, cups and the use of the toaster. felt like a free breakfast at a super 8. of all of the breakfast included places i have stayed in europe, this was easily the worst. that being said, the location was good and the room clean.

Shabby decor, tatty furniture, botched repairwork, sloping floors, uncarpeted rooms, a refrigeration unit running outside the window; scary fire-escape, slightly unnerving elevator; bizarre breakfast arrangement in the dingy pub next door; wifi not working for two days (it's unreliable according to the hotel staff).