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Hotel Citadel Amsterdam


Nieuwezijds Voorburgwal 100, Amsterdam, North Holland, Netherlands

Fantastic, 4.0
Based on 511 Guest reviews
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This 3-star Amsterdam hotel is right in the city centre, behind Dam Square and near Amsterdam Central Station.

Hotel Citadel Amsterdam is a charming hotel with an emphasis on quality. The hotel is situated in the energetic centre of Amsterdam and offers excellent 3-star services, at an attractive price. Close to the hotel you will find Amsterdam Central Station and the Royal Palace on Dam Square.

At this hotel you will find yourself on the Nieuwezijds Voorburgwal, right in the typical bustle of the Dutch capital. You can let the hustle of Amsterdam just pass you by and watch it from the comfort of your seat in the hotel’s comfortable lounge area. You can also enjoy your city view with a glass at the bar, with your laptop on the desk in the lobby, or just through the window of your bedroom. At Hotel Citadel, you can withdraw effortlessly from the outside world. You can ask the friendly staff of the 24-hour reception desk to arrange scooter or bike rental, or any other enquiry as they want to ensure that you will have a memorable stay.

Hotel Citadel Amsterdam offers 38 rooms. The room facilities vary from a flat-screen TV to wireless internet connection, but the rooms also boast a nice view over the Nieuwezijds Voorburgwal, one of the most interesting streets in Amsterdam. On top of all this, your stay includes a varied Dutch breakfast. The staff can even bring this delicious breakfast up to your room. Also, the attentive hotel staff knows their way around Amsterdam and they can often find interesting offers for you. The hotel can provide you with dental products, shaving kits and shoe polishing materials.

Moreover, the hotel is close to many of Amsterdam's touristic sights and attractions. Around the canal ring you will find several museums, cafés, terraces, pubs, lounge bars, comedy clubs, shops, boutiques and outlet stores, offering recreation of every sort and for every taste.

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Reviews Back to top
Fantastic, 4
511 Guest reviews
  • Location 4.5
  • Value 3.5
  • Rooms 3.5
  • Service 4
  • Cleanliness 4
  • Sleep quality 4
Michael W Amsterdam Spouse/partner September 2013 Easytobook traveller
 "Hotel Citadel"
The big problem with the accommodation was that the bathroom was far too small (it was like a large cupboard) so it was impossible to have a satisfying shower. The bedroom was also too small and cramped, though it was quiet (we had asked for a quiet room and were given one).. Apart from that the service in the hotel was good. The breakfast in particular was excellent
Vittorio M Amsterdam Spouse/partner August 2013 Easytobook traveller
 "never again"
One of the worst accommodation overall ever. For a 3 star hotel they don't have air conditioning or a small bar fridge, the staff were not helpful at all and they put us in a room with balcony spotlights shining all night through the window. Never again !
Line F Amsterdam Group of friends July 2013 Easytobook traveller
 "Very noisy and poor breakfast"
Got 2 tiny rooms on the 1. floor and was woken every morning at 7 by the extremely noisy cleaning personel and we could hear every time other guests were dragging their baggage through the hallway that had no carpet. Even with earplugs we weren't able to get any sleep during the 3 days stay. On our booking it said we would get rooms with cityview, but both rooms windows were facing a dark shaft. Our friends room was so tiny and stuffy, that when he took a quick bath, the firealarm started andthe receptionist was hammering on the door and shouting that he had to come out....but he was naked! That was the drop...and we all asked to get other rooms and the receptionist was a bit rude about the firealarm incident. We however, DO NOT think it is the guests problem that you can't take a shower without an alarm going off! Also the tv did not work and we told the personel - nothing happend for 2 days! The breakfast was much too simpel and not 3 stars standard (bad coffee) - we payed for breakfast included - but had breakfast other places every morning..
Amy S Amsterdam July 2013 Easytobook traveller
 "Would stay here again"
Lovely reception staff, breakfast was excellent, small, budget room but comfy and good bathroom. Had everything I needed and slept well. Bed was made and room cleaned each day. All staff I encountered were friendly and helpful. I get lost very very easily, and this was a less than ten min walk to Dam square so I found everything very easily! Would stay here again. Thanks
Rita W Amsterdam Group of friends July 2013 Easytobook traveller
 "Hotel Citadel"
We were given a room on the front of the hotel at ground level, it was very hot . We asked to change rooms and the staff were very helpful, although the room we ended up in was much smaller, it was also much cooler. Breakfast wonderful.
Charlotte O Amsterdam Spouse/partner June 2013 Easytobook traveller
 "Amazing weekend away"
When we arrived at the hotel had a very warm welcome . Got to our room lovey might I add. Bottle of wine waiting for us as it was my husbands birthday. Compliment of the hotel . Beds so comfy and roomy. Lovey view quiet , breakfast amazing lots to choose. Will def go back there and stay. Beds made every day. Room spotless. Flat screen tv with loads of Chanel . Thanks guys see u soon
Alan C Amsterdam Spouse/partner June 2013 Easytobook traveller
 "Clean but VERY small room"
Can't fault the cleanliness but I booked the room expecting a view of the city and got a close up of the fire escape so room was almost in permanent twilight during the day. The room was supposed to be 15m square but I measured it; nothing like it! more like 11- 12 m square. Put it like this, the bathroom was so small that if you sat on the loo your feet were in the shower
Robert J Amsterdam Group of friends May 2013 Easytobook traveller
 "nice enough hotel but rooms small"
Nice clean hotel rooms are small but close to everything. If you are looking for luxury then it's not for you. But if you want a central location and just to get your head down then it's perfect. All in all good trip.
Faye E Amsterdam Group of friends May 2013 Easytobook traveller
 "Lovely stay for a short while"
I thought the hotel it's self has a lovely charm about it and the rooms are really nice. I stayed for just a weekend and the location was great to see many of the sights of Amsterdam. My only comment would be that maybe the staff could have been slightly more efficent in cleaning the rooms and also at the breakfast service.
A TripAdvisor Member Amsterdam Group of friends May 2013 Easytobook traveller
 "Excellent Base for Stag Do"
This was a quality hotel at a good price and location, twin rooms are a big small but you only sleep in them! Really good bar next door on the corner and a top sandwich shop for when you need refueling!
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 11:00
 Payment:                 Visa, MasterCard, American Express, Diners Club, JCB, Visa Debit, Visa Electron, China UnionPay, Maestro
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Paid Wi-Fi
 Parking: Public parking
Paid parking is possible near the hotel.
 Airport shuttle: Paid shuttle service is available from 06:00 hours to 21:00 hours.
 Pet policy: Pets are not allowed.
Rooms: 38
  • 24-hour front desk
  • 24-hour room service
  • Wake-up calls
  • Luggage storage
  • Tourist information
  • Dry cleaning/laundry service
  • Concierge
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • City maps
  • Multilingual staff
  • Fireplace
  • Entire property is non-smoking
  • Safe at front desk
  • TV in the Lobby
  • Coffee in the Lobby
  • Complimentary Breakfast
Extra common areas:
  • Bar/lounge
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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