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Hotel Citadel Amsterdam

 
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Nieuwezijds Voorburgwal 100, Amsterdam, North Holland, Netherlands

  Great, 3.5 326 Guest reviews
  • Location 4.5
     
  • Value 3.5
     
  • Rooms 3.5
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 3.5
     
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2
Michael W Amsterdam Spouse/partner September 2013 Easytobook.com traveller
 
 "Hotel Citadel"
The big problem with the accommodation was that the bathroom was far too small (it was like a large cupboard) so it was impossible to have a satisfying shower. The bedroom was also too small and cramped, though it was quiet (we had asked for a quiet room and were given one).. Apart from that the service in the hotel was good. The breakfast in particular was excellent
1
Vittorio M Amsterdam Spouse/partner August 2013 Easytobook.com traveller
 
 "never again"
One of the worst accommodation overall ever. For a 3 star hotel they don't have air conditioning or a small bar fridge, the staff were not helpful at all and they put us in a room with balcony spotlights shining all night through the window. Never again !
2
Line F Amsterdam Group of friends July 2013 Easytobook.com traveller
 
 "Very noisy and poor breakfast"
Got 2 tiny rooms on the 1. floor and was woken every morning at 7 by the extremely noisy cleaning personel and we could hear every time other guests were dragging their baggage through the hallway that had no carpet. Even with earplugs we weren't able to get any sleep during the 3 days stay. On our booking it said we would get rooms with cityview, but both rooms windows were facing a dark shaft. Our friends room was so tiny and stuffy, that when he took a quick bath, the firealarm started andthe receptionist was hammering on the door and shouting that he had to come out....but he was naked! That was the drop...and we all asked to get other rooms and the receptionist was a bit rude about the firealarm incident. We however, DO NOT think it is the guests problem that you can't take a shower without an alarm going off! Also the tv did not work and we told the personel - nothing happend for 2 days! The breakfast was much too simpel and not 3 stars standard (bad coffee) - we payed for breakfast included - but had breakfast other places every morning..
4
Amy S Amsterdam July 2013 Easytobook.com traveller
 
 "Would stay here again"
Lovely reception staff, breakfast was excellent, small, budget room but comfy and good bathroom. Had everything I needed and slept well. Bed was made and room cleaned each day. All staff I encountered were friendly and helpful. I get lost very very easily, and this was a less than ten min walk to Dam square so I found everything very easily! Would stay here again. Thanks
4
Rita W Amsterdam Group of friends July 2013 Easytobook.com traveller
 
 "Hotel Citadel"
We were given a room on the front of the hotel at ground level, it was very hot . We asked to change rooms and the staff were very helpful, although the room we ended up in was much smaller, it was also much cooler. Breakfast wonderful.
5
Charlotte O Amsterdam Spouse/partner June 2013 Easytobook.com traveller
 
 "Amazing weekend away"
When we arrived at the hotel had a very warm welcome . Got to our room lovey might I add. Bottle of wine waiting for us as it was my husbands birthday. Compliment of the hotel . Beds so comfy and roomy. Lovey view quiet , breakfast amazing lots to choose. Will def go back there and stay. Beds made every day. Room spotless. Flat screen tv with loads of Chanel . Thanks guys see u soon
2
Alan C Amsterdam Spouse/partner June 2013 Easytobook.com traveller
 
 "Clean but VERY small room"
Can't fault the cleanliness but I booked the room expecting a view of the city and got a close up of the fire escape so room was almost in permanent twilight during the day. The room was supposed to be 15m square but I measured it; nothing like it! more like 11- 12 m square. Put it like this, the bathroom was so small that if you sat on the loo your feet were in the shower
3
Robert J Amsterdam Group of friends May 2013 Easytobook.com traveller
 
 "nice enough hotel but rooms small"
Nice clean hotel rooms are small but close to everything. If you are looking for luxury then it's not for you. But if you want a central location and just to get your head down then it's perfect. All in all good trip.
3
Faye E Amsterdam Group of friends May 2013 Easytobook.com traveller
 
 "Lovely stay for a short while"
I thought the hotel it's self has a lovely charm about it and the rooms are really nice. I stayed for just a weekend and the location was great to see many of the sights of Amsterdam. My only comment would be that maybe the staff could have been slightly more efficent in cleaning the rooms and also at the breakfast service.
5
A TripAdvisor Member Amsterdam Group of friends May 2013 Easytobook.com traveller
 
 "Excellent Base for Stag Do"
This was a quality hotel at a good price and location, twin rooms are a big small but you only sleep in them! Really good bar next door on the corner and a top sandwich shop for when you need refueling!
4
Karen K Amsterdam Spouse/partner May 2013 Easytobook.com traveller
 
 "Short break weekend"
Hotel was clean and comfortable. Breakfast was good and plenty to choose from. Bedroom was small but overall comfortable. Ok for a short stay.Staff were friendly and helpful. Bathroom was compact but adequate.
4
Vanna R Amsterdam Group of friends May 2013 Easytobook.com traveller
 
 "a good experience"
it is a good location and a quality/price. We like a lot the breakfast and the silence in the night.I dislike to have payed the internet wi-fi internet services because in hall the hotels I have been it was a free services
4
Kevin B Amsterdam April 2013 Easytobook.com traveller
 
 "Good hotel"
We We're a family group of seven ages ranging from twelve years to eighty nine years we had three rooms consisting of two twins and a triple, the rooms were small but not too small and very clean the breakfast was also very good to summarise a good value hotel, the location was ok near the central station and canal boat trips but it appeared to be quite a rough and dirty area with lots of drug parafanalia shops but I guess that's Amsterdam! Also the parking is a major issue it costs 40 euros for 24 hours..
5
Kemal B Amsterdam April 2013 Easytobook.com traveller
 
 "Nothing wrong!"
Nice staff, clean rooms. I was in a single room, which was really small but in the end it did not bother me at all since I got back to the hotel for a sleep and a shower, and the room served both well. Breakfast was good. Locationwise, it is really a 6-7 min walk from the central station (which takes about 15-20 mins to get from the airport by train that runs every 20 mins), so getting to the hotel from the airport did not take any longer than an hour including train schedules etc. Also, this hotel is not on one of the most busy streets, but yet it takes no more than a couple of minutes to get to the main streets where all tourists are. So I would definitely consider staying at this hotel again, next time I am in Amsterdam.
1
Berrin Y York March 2013 Easytobook.com traveller
 
 "Do not stay in hotel citadel. Not worth your money!!!! Too expensive, too noisy, too arrogant!!!"
Nobody should ever stay in this hotel. The rooms are either way too small or they have no outside windows. They try to charge money before even showing the room. No free wi-fi and 90 euro per night!!!
5
Janny And John B Amsterdam Spouse/partner March 2013 Easytobook.com traveller
 
 "A wonderful amsterdam experience"
Hotel Citadel was a great find for us. Our room was ready as soon as we arrived, and the service was very professional and kind. We would recommend the hotel to anyone who wants to spend a few night in a great location in the heart of Amsterdam, very cloise to the Central Station.
5
Susan R Amsterdam Spouse/partner March 2013 Easytobook.com traveller
 
 "Excellent location"
Compact room but everything you need for a couple nights stay. Breakfast included which was nice basic but enough to tide you over till lunch. Location is good close to Central station. Would recommend.
4
Chloe T Amsterdam Spouse/partner March 2013 Easytobook.com traveller
 
 "Fantastic Experience"
My partner and I had a great stay at Hotel Citadel. the hotel was clean and the staff efficient. the location is great (just 8 minutes walk from the main square of Amsterdam). We had a great trip and would love to come back ASAP!!!
5
Jemma P Amsterdam Group of friends February 2013 Easytobook.com traveller
 
 "Brilliant"
Lovely room, spacious, nice bathroom very modern. Great location, only one road away from the main street, 10 minutes from centraal station and 10 minutes walk from the red light district. really quiet hotel as well which was great
3
Greet N Amsterdam February 2013 Easytobook.com traveller
 
 "Perfect location, service needs to be improved a lot!"
The location of the hotel is perfect. The rooms are small, but clean. But the breakfast is terrible: not much choice, "sold out" after & hour, terrible service, unfriendly, they don' t care, not enough space for all the guests, ...
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Hotel Citadel Amsterdam
Great, 3.5 5
Based on 326 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.0
  • Service
    4.0
Amazing weekend away

Hotel Citadel Amsterdam is a charming hotel with an emphasis on quality. The hotel is situated in the energetic centre of Amsterdam and offers excellent 3-star services, at an attractive price. Close to the hotel you will find Amsterdam Central Station and the Royal Palace on Dam Square.

At this hotel you will find yourself on the Nieuwezijds Voorburgwal, right in the typical bustle of the Dutch capital. You can let the hustle of Amsterdam just pass you by and watch it from the comfort of your seat in the hotel’s comfortable lounge area. You can also enjoy your city view with a glass at the bar, with your laptop on the desk in the lobby, or just through the window of your bedroom. At Hotel Citadel, you can withdraw effortlessly from the outside world. You can ask the friendly staff of the 24-hour reception desk to arrange scooter or bike rental, or any other enquiry as they want to ensure that you will have a memorable stay.

Hotel Citadel Amsterdam offers 38 rooms. The room facilities vary from a flat-screen TV to wireless internet connection, but the rooms also boast a nice view over the Nieuwezijds Voorburgwal, one of the most interesting streets in Amsterdam. On top of all this, your stay includes a varied Dutch breakfast. The staff can even bring this delicious breakfast up to your room. Also, the attentive hotel staff knows their way around Amsterdam and they can often find interesting offers for you. The hotel can provide you with dental products, shaving kits and shoe polishing materials.

June 2013

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Hotel Citadel Amsterdam
Nieuwezijds Voorburgwal 100, Amsterdam, North Holland, 1012 SG, Netherlands
Hotel Citadel Amsterdam
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This 3-star Amsterdam hotel is right in the city centre, behind Dam Square and near Amsterdam Central Station.

Hotel Citadel Amsterdam is a charming hotel with an emphasis on quality. The hotel is situated in the energetic centre of Amsterdam and offers excellent 3-star services, at an attractive price. Close to the hotel you will find Amsterdam Central Station and the Royal Palace on Dam Square.

At this hotel you will find yourself on the Nieuwezijds Voorburgwal, right in the typical bustle of the Dutch capital. You can let the hustle of Amsterdam just pass you by and watch it from the comfort of your seat in the hotel’s comfortable lounge area. You can also enjoy your city view with a glass at the bar, with your laptop on the desk in the lobby, or just through the window of your bedroom. At Hotel Citadel, you can withdraw effortlessly from the outside world. You can ask the friendly staff of the 24-hour reception desk to arrange scooter or bike rental, or any other enquiry as they want to ensure that you will have a memorable stay.

Hotel Citadel Amsterdam offers 38 rooms. The room facilities vary from a flat-screen TV to wireless internet connection, but the rooms also boast a nice view over the Nieuwezijds Voorburgwal, one of the most interesting streets in Amsterdam. On top of all this, your stay includes a varied Dutch breakfast. The staff can even bring this delicious breakfast up to your room. Also, the attentive hotel staff knows their way around Amsterdam and they can often find interesting offers for you. The hotel can provide you with dental products, shaving kits and shoe polishing materials.

The hotel enjoys a very practical location: it is situated within 10 minutes walking distance of Amsterdam Central Station and several tram stops are to be found in front of the hotel. Moreover, the hotel is close to many of Amsterdam's touristic sights and attractions. Around the canal ring you will find several museums, cafés, terraces, pubs, lounge bars, comedy clubs, shops, boutiques and outlet stores, offering recreation of every sort and for every taste.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Paid Wi-Fi
 Parking: Valet parking service, Public parking
Paid parking is possible near the hotel.
 Airport shuttle: Paid shuttle service is available from 06:00 hours to 21:00 hours.
 Pet policy: Pets are not allowed.
Rooms: 38
Services:
  • 24-hour front desk
  • Luggage storage
  • Tourist information
  • 24-hour room service
  • Dry cleaning/laundry service
  • Concierge
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Multilingual staff
  • Fireplace
  • Entire property is non-smoking
  • Safe at front desk
  • TV in the Lobby
  • Coffee in the Lobby
  • Complimentary Breakfast
Extra common areas:
  • Bar/lounge
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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