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Surprise 4-Star Hotel Amsterdam

   
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City Centre, Amsterdam, North Holland, Netherlands

  Outstanding, 4.5 144 Guest reviews
  • Location 4
     
  • Value 4.5
     
  • Rooms 5
     
  • Service 4.5
     
  • Cleanliness 5
     
  • Sleep quality 4.5
     
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4
samantha jones United Kingdom Spouse/partner January 2012 Easytobook traveller
 
 
5
Anonymous United Kingdom Travelling in a Group January 2012 Easytobook traveller
 
 "Really pleased with the hotel, fantastic facilities, fantastic room and..."
Pros: Really pleased with the hotel, fantastic facilities, fantastic room and views, friendly professional staff and shuttle bus was great.
4
Anonymous Switzerland Spouse/partner January 2012 Easytobook traveller
 
 "Affordable luxury given that i could not have gotten on my own through..."
Pros: Affordable luxury given that i could not have gotten on my own through direct contact with the hotel.
Cons: Check in staff was not terribly welcoming.
5
Chris Ferns United Kingdom Group of friends September 2011 Easytobook traveller
 
 "Very clean & friendly staff with a courtesy bus service made our stay very..."
Pros: Very clean & friendly staff with a courtesy bus service made our stay very pleasant.
Cons: Location isnt a 5 min walk from centrak station, more like 15 mins.
5
stephen shaw United Kingdom Individual traveler September 2011 Easytobook traveller
 
 "This is a first class hotel, with very helpful staff"
Pros: This is a first class hotel, with very helpful staff.
Cons: The only downside concerns the hotle

el location, which is slightly outside the main city centre. a half-hourly free shuttle runs to central station though
5
Anonymous United Kingdom Individual traveler September 2011 Easytobook traveller
 
 "Excellnt location easy to walk to all tourist areas of city plus tram stop..."
Pros: Excellnt location easy to walk to all tourist areas of city plus tram stop opposite if you reqire
4
Anonymous United Kingdom Group of friends September 2011 Easytobook traveller
 
 
5
Kerrie Damen Australia Family with older children September 2011 Easytobook traveller
 
 "I was hesitant to book a mystery hotel but am glad i did"
Pros: I was hesitant to book a mystery hotel but am glad i did. our hotel was perfect. the service was fantastic right from the first email i received from them. our room was brilliant. plenty of room and all that we could ask for. the tram to the city centre stopped at the front door. there is a regular pick up/drop off service to the railway station and it is a comfortable walk to the city centre. we ate at the restaurant one night and again the service was top quality. i would highly recommend this hotel to anyone travelling to amsterdam.
Cons: None
5
paul mc carthy Ireland Spouse/partner September 2011 Easytobook traveller
 
 "Excellent location tram service second to none"
Pros: Excellent location tram service second to none
Cons: Taxi men always trying to rip you off
4
Anonymous United Kingdom Spouse/partner August 2011 Easytobook traveller
 
 "Lovely views"
Pros: Lovely views
Cons: Long walk to city centre , expensive breakfasts
5
MANSOUR BALALAEI SOMEH SARAEI Iran Family with kids August 2011 Easytobook traveller
 
 "Very clean, relatively luxary, very good staff, very good room view and..."
Pros: Very clean, relatively luxary, very good staff, very good room view and very good facilities (all with respect to price)
4
Anonymous Finland Travelling in a Group August 2011 Easytobook traveller
 
 
5
Anonymous United Kingdom Spouse/partner August 2011 Easytobook traveller
 
 "The design and cleansiness of hotel and room, i also loved the view from..."
Pros: The design and cleansiness of hotel and room, i also loved the view from the 16th floor and the free transportation to the central.
Cons: The availability of rooms.
4
Pernille Pedersen Denmark Spouse/partner July 2011 Easytobook traveller
 
 
Cons: "mövenpick hotel amsterdam":in general we were disappointed with the hotel. it had good recommendations, but the expectations were not met. the staff in the bar spent more time cleaning up and preparing for the next day on our arrival evening. it wasn't possible to buy foods even though the information said there was service until 23:00, we arrived at the bar 22:50 but were told the kitchen had closed, but we could order from our room - why not from the bar? we waited 25 minutes for service but finally we went to our room dissatisfied.
the breakfast buffet is very expensive and thus we expect greater quality, the coffee was poor, the hot chocolate burned.
we have stayed at several similar hotels around europe and compared to those we didn't get value for money.
a last comment is on the total amount paid. when we checked out we were first asked to pay and then given the bill.
5
Anonymous Australia Spouse/partner July 2011 Easytobook traveller
 
 "The staff were extremely helpful this necessitated sending an urgent"
Pros: The staff were extremely helpful this necessitated sending an urgent . the concierge planned our day using public transport to allow us to see all the main attractions. on arrival we were presented with a gift to help celebrate our wedding anniversary.
Cons: We were unaware of the shuttle service available from central station to hotel. this service would have saved us time and anxiety locating the hotel and dragging cases.
4
Anonymous Brazil Spouse/partner July 2011 Easytobook traveller
 
 
5
John Passey United Kingdom Spouse/partner July 2011 Easytobook traveller
 
 "Hotel was fantastic, food quality excelent, best breakfast food choice and..."
Pros: Hotel was fantastic, food quality excelent, best breakfast food choice and quality ever experienced. staff wonderful and hotel location perfect.
Cons: We upgraded to executive room on 20 floor and althouth the view was fantastic we felt that the room facilities were a little dated.
5
Laura Stenhouse United Kingdom Spouse/partner July 2011 Easytobook traveller
 
 "Lovely hotel"
Pros: Lovely hotel
Cons: Stated that rooms had double beds when twin room were provided
5
Anonymous United Kingdom Spouse/partner July 2011 Easytobook traveller
 
 
4
Anonymous United Kingdom Spouse/partner July 2011 Easytobook traveller
 
 
Cons: The description stated 'close to dam square' however it was a long walk to dam square, approx 20/25 minutes. a bit too far out i'm afraid to be able to recommend to others.
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Surprise 4-Star Hotel Amsterdam
Outstanding, 4.5 5
Based on 144 Guest reviews
  • Location
    4.0
  • Cleanliness
    5.0
  • Service
    4.5
From $ 169
I was hesitant to book a mystery hotel but am glad i did

This Surprise 4-Star Hotel in the centre of Amsterdam is located within walking distance from the old centre of Amsterdam and Amsterdam Central Station. The hotel offers elegant and comfortable rooms with excellent views.

This luxury 4 star hotel with its unique waterfront location offers a wellness center and gym. The rooms are soundproofed and have individual climate control. They offer views over the IJ and the city of Amsterdam. All rooms are also equipped with free Wi-Fi, mini-fridge, satellite TV and tea and coffee facilities. The restaurant serves an international menu of unique dishes and grilled specialties. In our bar you can enjoy snacks, light meals and home-made Swiss apple cake and an extensive drinks menu with cocktails. The wellness center features a gym and relaxation area. Guests have free use of the gym, sauna, bio sauna and the special shower area. The hotel is a non-smoking hotel.

This room has two single beds or one king-size bed and modern facilities for business and leisure travelers. Interconnecting rooms as well as rooms for people with disabilities are available upon request. All rooms are Non-Smoking.

September 2011

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Surprise 4-Star Hotel Amsterdam
City Centre, Amsterdam, North Holland, , Netherlands
Surprise 4-Star Hotel Amsterdam
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Book this exclusive 4-star deluxe hotel in the city centre of Amsterdam!

This Surprise 4-Star Hotel in the centre of Amsterdam is located within walking distance from the old centre of Amsterdam and Amsterdam Central Station. The hotel offers elegant and comfortable rooms with excellent views.

This luxury 4 star hotel with its unique waterfront location offers a wellness center and gym. The rooms are soundproofed and have individual climate control. They offer views over the IJ and the city of Amsterdam. All rooms are also equipped with free Wi-Fi, mini-fridge, satellite TV and tea and coffee facilities. The restaurant serves an international menu of unique dishes and grilled specialties. In our bar you can enjoy snacks, light meals and home-made Swiss apple cake and an extensive drinks menu with cocktails. The wellness center features a gym and relaxation area. Guests have free use of the gym, sauna, bio sauna and the special shower area. The hotel is a non-smoking hotel.

This room has two single beds or one king-size bed and modern facilities for business and leisure travelers. Interconnecting rooms as well as rooms for people with disabilities are available upon request. All rooms are Non-Smoking.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
Wired Internet at additional cost in all rooms and general areas (lobby/reception etc.)
 Parking: Indoor parking, Guarded parking, Valet parking service, Coach parking, Public parking, Paid parking
Paid parking is available at the hotel.
 Airport shuttle: Free shuttle service is available 24/7. (Upon request)
 Pet policy: Only guide dogs are allowed. Free of charge
Rooms: 408
Services:
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Babysitting
  • Doctor on call
  • Shuttle service
  • Photocopy center
  • Theatre desk
  • Dry cleaning/laundry service
  • Wake-up calls
  • Limousine service
  • Ironing service
  • VIP facilities
  • Concierge
  • Fax service
  • Luggage storage
  • Shoe polishing service
  • Tourist information
  • Daily newspaper
  • Voicemail
  • Early check-in
  • Late check-out
  • Express check-in/out
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Access for disabled
  • ATM/Cash machine
  • Multilingual staff
  • Bicycle rentals
  • Fireplace
  • Banqueting service
  • City maps
  • Entire property is non-smoking
  • Safe at front desk
  • Snack bar
  • Electronic key card
  • Vending Machine
  • TV in the Lobby
  • Coffee in the Lobby
  • Smoking not allowed (fines apply)
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Terrace
  • Cocktail lounge
  • Coffee shop/café
  • Locker room
  • Smoking area
  • Health food restaurant
  • Reading lounge
  • Library
  • Rooftop Terrace
Entertainment:
  • Ballroom
Business facilities:
  • Conference Facilities
  • Business center
  • Secretarial service
  • Audio-visual Equipment
Activities:
  • Fitness center
  • Bodybuilding equipment
  • Jogging track
  • Free Use of nearby Fitness Center
Wellness facilities:
  • Sauna
  • Solarium (UV sunbeds)
  • Massage services
  • Health club
  • Spa/wellness center
  • Steam Room
Shops:
  • Gift shop
Food & beverage:

The hotel serves the Mövenpick breakfast buffet between 6:30 and 11:00. There is great restaurant in the hotel, as well as a cosey hotel bar serves snacks and drinks till 1 am.

Important information & conditions:

Please note: The hotel is Green Globe Certified.

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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