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Damrak 96,1012 LP Amsterdam (Map)
Guest score 8.8 (248 reviews)
 
Hotel details
Guest reviews (248)
Swissotel in Amsterdam - Pictures
Description

Enjoy contemporary luxury in an excellent location, adjacent to the famous Dam Square in the heart of Amsterdam. Behind its historical facade of 19th century buildings, the hotel offers appealing, modern-styled, soundproofed and air-conditioned guest rooms, which provide a calm, comfortable oasis of quiet amidst the hum of the busy city outside.

The Royal Palace, shopping areas and theatres are just around the corner. Exploring the rest of city and country could not be simpler, with the central railway station and metro within walking distance, as well as convenient tram stops just in front and to the back of the hotel.

The hotel's facilities include the international restaurant 'Dam Plaza' with a terrace on Dam Square, a bar, business centre with Internet facilities, fitness area, 24-hour reception desk, luggage storage, roomservice, laundry service, dry cleaning, wired and wireless Internet connection and many more.

Please note: For the comfort of all guests, the hotel exercises its legal right to impose certain House Rules, including those concerning drugs. While some drugs are legalized in The Netherlands, drugs are not permitted anywhere on hotel's premises.

 Rooms: Select a date to check availability
Room type
Classic
This Classic room has a King-size bed or a Queen-size bed or Twin beds and can accommodate 2 people. These appealing, modern-styled, soundproofed rooms have special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside.

These rooms have an en-suite bathroom and are fully equipped with many modern facilities as listed below, including 2 to 3 phone lines, voice mail, movie and music on-demand and a bathrobe. Connecting rooms are available on request and please note that all rooms are non-smoking. Guests who smoke in the room will get a fine of 150 Euros.
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Mini-bar, Non-smoking room, Pay-TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, WiFi Internet connection, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for Swissotel have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Premium
This Premium room has a King-size bed or a Queen-size bed or Twin beds and can accommodate 2 people. These appealing, modern-styled, soundproofed rooms have special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside.

These rooms have an en-suite renovated bathroom and are fully equipped with many modern facilities as listed below, including 2 to 3 phone lines, voice mail, movie and music on-demand, Nespresso machine, trouser press and bathrobe. Disabled rooms and connecting rooms are available on request. Please note that all rooms are non-smoking. Guests who smoke in the room will get a fine of 150 Euros.
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Iron and ironing board, Mini-bar, Non-smoking room, Pay-TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, WiFi Internet connection, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for Swissotel have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Junior
This Swiss Business Executive room (Junior suite) has a King-size bed or Twin beds and can accommodate 2 people. These appealing, modern-styled, soundproofed rooms have special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside.

These Suites with a view over Dam Square have a spacious seating area and a large en-suite bathroom with a separate shower. The Suites are fully equipped with many modern facilities as listed below, including a portable phone with 2 to 3 phone lines, voice mail, movie and music on-demand, Nespresso machine, HiFi set with MP3 connection, trouser press, slippers, scale and bathrobe. Please note that all rooms are non-smoking. Guests who smoke in the room will get a fine of 150 Euros.

The hotel offers complimentary Internet access specially for all 'Suite guests'.
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, DVD player, Hairdryer, Iron and ironing board, Mini-bar, Non-smoking room, Pay-TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, WiFi Internet connection, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation policy: 24 hours before arrival date (details)
Cancellation policy: 24 hours before arrival date.
Reservations for Swissotel have to be cancelled 24 hours before arrival date. Please take into account that the date of arrival starts at 0.00 am (CET). Every booked room which is not cancelled in time, will be billed at a cost equivalent to the rate of the first night by the hotel. Your credit card details are therefore only required to guarantee your booking up to your arrival at the hotel and your card will not be charged by EasyToBook.com. Payments have to be made to the hotel.

A different cancellation policy may apply in case of group bookings or if the room description on the website states differently.
Hot
ATTENTION: The Hot Deal can not be cancelled or changed. The hotel will charge your credit card after confirmation directly for the total amount of your booking!

This Classic room has a King-size bed or a Queen-size bed or Twin beds and can accommodate 2 people. These appealing, modern-styled, soundproofed rooms have special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside.

These rooms have an en-suite bathroom and are fully equipped with many modern facilities as listed below, including 2 to 3 phone lines, voice mail, movie and music on-demand and a bathrobe. Connecting rooms are available on request and please note that all rooms are non-smoking. Guests who smoke in the room will get a fine of 150 Euros.
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Mini-bar, Non-smoking room, Pay-TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, WiFi Internet connection, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation policy: The selected room(s) cannot be cancelled or changed. (details)
Cancellation policy: Attention! The selected room(s) can not be cancelled or changed. After booking this hotel room, the hotel can charge your creditcard for the complete stay.
Hot
ATTENTION: The Hot Deal can not be cancelled or changed. The hotel will charge your credit card after confirmation directly for the total amount of your booking!

This Swiss Business Executive room (Junior suite) has a King-size bed or Twin beds and can accommodate 2 people. These appealing, modern-styled, soundproofed rooms have special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside.

These Suites with a view over Dam Square have a spacious seating area and a large en-suite bathroom with a separate shower. The Suites are fully equipped with many modern facilities as listed below, including a portable phone with 2 to 3 phone lines, voice mail, movie and music on-demand, Nespresso machine, HiFi set with MP3 connection, trouser press, slippers, scale and bathrobe. Please note that all rooms are non-smoking. Guests who smoke in the room will get a fine of 150 Euros.

The hotel offers complimentary Internet access specially for all 'Suite guests'.
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, DVD player, Hairdryer, Iron and ironing board, Mini-bar, Non-smoking room, Pay-TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, WiFi Internet connection, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation policy: The selected room(s) cannot be cancelled or changed. (details)
Cancellation policy: Attention! The selected room(s) can not be cancelled or changed. After booking this hotel room, the hotel can charge your creditcard for the complete stay.
Hot
ATTENTION: The Hot Deal can not be cancelled or changed. The hotel will charge your credit card after confirmation directly for the total amount of your booking!

This Premium room has a King-size bed or a Queen-size bed or Twin beds and can accommodate 2 people. These appealing, modern-styled, soundproofed rooms have special soundproofed windows, which offer a calm, comfortable oasis of quietness amidst the hum of the busy city outside.

These rooms have an en-suite renovated bathroom and are fully equipped with many modern facilities as listed below, including 2 to 3 phone lines, voice mail, movie and music on-demand, Nespresso machine, trouser press and bathrobe. Disabled rooms and connecting rooms are available on request. Please note that all rooms are non-smoking. Guests who smoke in the room will get a fine of 150 Euros.
Room facilities: Airconditioning, Baby cot, Bath, Coffee/Tea Maker, Hairdryer, Iron and ironing board, Mini-bar, Non-smoking room, Pay-TV, Refrigerator, Room Service, Safe box, Shower, Telephone, Television, Wake-up calls, WiFi Internet connection, Wired Internet, Working Desk,Toilet
Breakfast: Excluded (€ 20.00 P/P)
Tax: Excluded. 5 %
Cancellation policy: The selected room(s) cannot be cancelled or changed. (details)
Cancellation policy: Attention! The selected room(s) can not be cancelled or changed. After booking this hotel room, the hotel can charge your creditcard for the complete stay.
Services Services
Services:
24-hour front desk,Laundry service
General facilities:
Airconditioning, Baby sitting, Bar, Business centre, Conference facilities, Currency exchange, Dry cleaning, Elevator, Fitness centre, Ironing service, Luggage room, Restaurant, Terrace,Access for disabled
Internet:
Paid Wireless internet is available in the hotel..
WiFi: Euro 17,- per 24 hours
Lan: Euro 15,- per 24 hours
Business centre: complimentary high speed internet access
Parking:
Paid parking is available at 8 minute(s) from hotel..
Various parking facilities in direct vicinity of the hotel. P1 Parking at Central Station or at the Bijenkorf. Or Parking service SmartParking will pick up your car from the hotel to a parking garage and will bring it back at the price of €20.00 per day + €10.00 registration fee.
Shuttle Service:
Paid shuttle service is available 24/7..
Connexxion airport shuttle. One way ticket: € 13,50. Departs every 30 minutes and the journey takes about 30 - 45 minutes.
Policies Policies
Check-in:
14:00
Check-out:
12:00
Child policy:
1 child(-ren) up to 11 year(-s) old can stay for free in parents' room..
Baby cot is available free of charge on request. Extra bed for children under 11 years of age is free of charge on request available. Extra bed for guests older then 11 years is €75.00 per night.
Tax:
Excluded. 5 %
Rooms:
109
Hotel location Hotel location (Map)

Swissôtel Amsterdam is located in the heart of the historic city centre, at Dam Square and only 7 minutes walking distance from Central Station.

The Swissôtel Amsterdam is located nearby the 'Koninklijk Paleis' (Royal Palace), the 'Kalverstraat' (shopping street), the 'Magna Plaza' shopping centre and Madame Tussauds.

Many other tourist attraction are also in the direct vicinity of the hotel, like the canal tours, the Anne Frank House, the Rembrandt House and the Amsterdam Historic Museum.

How to reach the hotel? How to reach the hotel?

How to reach the hotel

1)From Schiphol Airport: Every 20 minutes there is a train running from the Airport to Central Station. When you arrive at the airport and you reach the central hall there is a big sign with the train information. The trains to the Central station are running from 05:40 AM to 00:30 AM (go to step 2). A one way ticket is about €3,60.

2) From Central Station: Central Station is about 7 minutes walking distance from the hotel but you can also take the tram until the 1st tram stop (line 4, 16, 24, 25). The trams in Amsterdam are normally running from: 07:00 AM to 01:00 AM.

The guest reviews are submitted by our customers after their stay at the Swissotel Amsterdam. Below are opinions of guests that reflected their own experiences after their stay at this hotel.
Review type
Purpose
8.8
Guest score
Based on 248 reviews
All reviewers
Young couple
Family with young children
Travelling with friends
Solo traveller
Mature couple
Family with older children
All purposes
Business trip
Events
Leisure city trip
Romantics trip
General Impression
8.9
Service & Facilities
8.6
Hotel Staff
9.1
Price/Quality
7.9
Cleanliness
8.9
Location
9.5
Anonymous
Travelling with friends
17 Nov 08
Travelling with friends
8.7
General impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
10
Location
10
Location is excellent.
A bit noisy from the street overlooking big mac and mac donalds
Anonymous
Young couple
15 Nov 08
Young couple
8.7
General impression
10
Service & Facilities
8
Hotel Staff
7
Price/Quality
7
Cleanliness
10
Location
10
Clean, excellent central location.
Attempted to charge the cost of the hotel to my card on two or three occasions depite me informing staff that the hotel had been prepaid through easytobook.com and showing them the documentation relating to previous payment. also work was going on in hotel which woke me up in the morning apparently 'emergency work that would only last until 3pm', although same thing happened late morning the following day- the noise was so loud you couldn't even hear the tv at its maximum volume.
Millne
Young couple
11 Nov 08
Young couple
8.2
General impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
10
Location exellent reception staff really helpful and friendly
Bathroom smelt of damp as no fan but was clean breakfast overpriced for the standard
Ainsworth
Young couple
02 Nov 08
Young couple
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
D Green
Mature couple
25 Oct 08
Mature couple
8.8
General impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
7
Cleanliness
8
Location
10
Great location, extremely friendly and helpful staff, huge comfortable beds.
Lack of clear instructions on operation of coffee machine, a few flaws and blemishes on bathroom fittings.
Anonymous
Mature couple
10 Oct 08
Mature couple
8.5
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
7
Cleanliness
8
Location
10
Great location, staff very friendly and helpful. room very nice and good proprtions, very clean and comfortable
Anonymous
Family with young children
13 Oct 08
Family with young children
9.7
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Very helpful staff
Anonymous
Young couple
06 Oct 08
Young couple
9.5
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
7
Cleanliness
10
Location
10
Pleasant stay, room was very clean, nice quiet atmosphere, friendly staff, very enjoyable stay.
Jacobs
Travelling with friends
05 Oct 08
Travelling with friends
8.7
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
The staff were extremely friendly and helpful, the location was ideal, the tourist information provided was very useful and the free internet access was great for confirming flights.
The airconditioning did not work properly - it did not blow cold air. the bathroom did not have an exhaust fan and as such, got quite hot and required the bathroom door to be kept open. the room smelt a bit musty, but put this down to the poor extraction and flow of air in the room.
Miss Teri-Ann Neil
Young couple
30 Sep 08
Young couple
9.3
General impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Anonymous
Travelling with friends
01 Sep 08
Travelling with friends
7
General impression
7
Service & Facilities
7
Hotel Staff
8
Price/Quality
5
Cleanliness
5
Location
10
Great and accommodating staff, and you couldn't ask for a better location in amsterdam!
I stayed in a junior suite, and although the rooms are lovely and large, it seems they don't do the general maintenance that is required. for example, the hardwood flooring in my room was very badly damaged by traffic and water damage, and they have not repaired it. also, the cleaning service was a bit odd - they never removed what was obviously trash from the room - for example, an empty mcdonald's soda cup was left on my bedside table for the entire 4 days i stayed there. one comment - when you ask who i would recommend this hotel to, why can i only select one option? it would be ideal for all of the groups you have mentioned
Addison
Mature couple
26 Aug 08
Mature couple
9.7
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
The staff were very helpful and so polite,the room was very clean,we were allowed to leave our luggage long before we could check in, the room was available before the checking in time, the staff phoned us to let us know the room was ready,well done to all at the swiss hotel. we will stay there again.
Anonymous
Young couple
31 Aug 08
Young couple
8.5
General impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
10
Location
10
The hotel staff were generally very friendly and we were made to feel most welcome. we were visited by a member of staff in our room on the 2nd day and asked if we had everything we needed which was a nice gesture. we asked about any bars that were cheap or did promotions in the area but wernt given any relevant information. although the member of staff did mark some areas on a map we may be interested in.
Dr. George Waldriff
Mature couple
22 Aug 08
Mature couple
9.5
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
7
Cleanliness
10
Location
10
Very nice, comfortable, excellent location, hotel staff tries hard to please
GORDIN
Travelling with friends
24 Aug 08
Travelling with friends
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
Hayes
Travelling with friends
20 Aug 08
Travelling with friends
9.3
General impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Very helpful staff. food quality and presenation was good.
Coffee shop staff, unorganised and we saw quite a few poeple leave their tables because waiters did not appear.
Hancock
Mature couple
18 Aug 08
Mature couple
9.3
General impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
We chose a junior suite and we had a spacious room overlooking dam square. we were allowed early access to the room and all staff were very friendly and helpful. the hotel was very central to all attractions with easy access to trams.
Anonymous
16 Aug 08
9.7
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Second time staying with you, will be back next year, that speaks volumes, will be recommending it to friends!
Mulvik
Young couple
12 Aug 08
Young couple
8.7
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
Rebecca Jummun
Travelling with friends
11 Aug 08
Travelling with friends
10
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
The staff were very helpful to us at all times. the hotel had a nice relaxed atmosphere. in a fabulous location next to dam square, 10 min walk (with suitcases) from the central station and a 2 min walk to the nearest tram stop. overall a very good experience!
Anonymous
Travelling with friends
11 Aug 08
Travelling with friends
8.2
General impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
10
Clean, friendly and efficient.
As with all hotels in amsterdam - room was small considering the price.
Anonymous
Young couple
10 Aug 08
Young couple
9
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Central location
Mr M Simpson
Mature couple
06 Aug 08
Mature couple
9.7
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
Very good
Croonen
Mature couple
03 Aug 08
Mature couple
7.3
General impression
7
Service & Facilities
7
Hotel Staff
7
Price/Quality
7
Cleanliness
8
Location
8
TELFORD
Mature couple
02 Aug 08
Mature couple
8.5
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
7
Cleanliness
8
Location
10
Anonymous
Family with young children
01 Aug 08
Family with young children
8.7
General impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
8
Location
10
Weisman
Travelling with friends
01 Aug 08
Travelling with friends
9.5
General impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
7
Cleanliness
10
Location
10
Great location ,perfect service
Laurent
Solo traveller
01 Aug 08
Solo traveller
9.7
General impression
10
Service & Facilities
8
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10