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Best Western City Hotel Leiden


Lange Mare 43, Leiden, Netherlands

Great, 3.5 5
Based on 93 Guest reviews

Stay at the 3-star Best Western City Hotel Leiden for an enjoyable Leiden experience.

As a guest at Best Western City Hotel Leiden you'll enjoy access on-site to a restaurant, a bar/lounge and a rooftop terrace. A dry cleaning/laundry service is one of the services here, a luggage storage and a free reception service are two others. Here, you can hold meetings in one of the 2 conference rooms. If you need to work while visiting Leiden, you'll appreciate the property's business facilities such as a conference space. Select from 39 rooms for your stay. If you arrive by car you can use paid self service parking at limited hours.

Best Western City Hotel Leiden is equipped with air conditioning. A housekeeping service is offered with your stay. You can use wireless high-speed Internet access (complimentary) from your room. A complimentary toiletries set is a standard bathroom fixture here. A coffee/tea maker is available in each room.

Room types Back to top
Reviews Back to top
Great, 3.5
93 Guest reviews
  • Location 4.5
  • Value 3.5
  • Rooms 3
  • Service 3.5
  • Cleanliness 3.5
  • Sleep quality 3.5
Lucy T Leiden Spouse/partner May 2013 traveller
I thought this hotel was very pool for a Best Western Hotel. The first impressions were a shabby entrance, the wooden door needs to be replaced, the reception area was uninviting but the different staff we saw later were helpful and friendly. We stayed for three nights and overlooked a roof top and another building. We were on the fourth floor in room 406 and the church bells did wake me up at 4.00 a.m. and another time I heard it chime 3.00. Room was small and very warm with one small window at the top of a very large window. The toilet/shower room got flooded unless you put towells down as it is more of a 'wet room' as the area for the shower has no raised area or curtain.We found the hotel initially hard to find but once we saw our mistake and found another way back to the station while looking for places to eat, the walk did take about 10-15 mins with luggage.The breakfast was good though, with typical Dutch/continental bread, cheeses, spreads, croissants, yoghurt, etc there was also fresh fruit salad and salad items (tomato & cucumber) along with the hot choices of bacon and scrambled eggs.We were here for 3 nights which was enough but if staying in Leiden again, I would choose another hotel.
MANUEL M Leiden September 2012 traveller
 "Conveniet location, clean comfortable room"
Convenient location, correct breakfast, wifi connection worked intermitently. Supermarket and commercial streets nearby
Reviewer type
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Hotel policies & services Back to top
 Check-in: From 15:00 Check-out: Until 11:00
 Internet: Wireless high-speed Internet access (complimentary), Computer Station
 Parking: Paid Parking (Self-service)
Rooms: 39
  • Dry cleaning/laundry service
  • Luggage storage
  • Tours/ticket Assistance
  • Free Reception Services
General facilities:
  • Elevator
  • Multilingual staff
  • Entire property is non-smoking
  • Newspapers
  • TV in the Lobby
  • Breakfast Available (surcharge)
  • Front Desk (limited hours)
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Rooftop Terrace
  • Number of Coffee Shops/Cafés
Business facilities:
  • Conference Facilities
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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