135 West 52nd Street,10019 New York
(Map)
Guest Score 8.3
(65 Reviews)
Hotel Details
Guest Reviews (65)
Description
Flatotel located near Radio City New York is a luxury suite hotel located in New York City. The 289 rooms are stunning and large with their custom designed furniture and each is equipped with all the accommodations needed to make you feel right at home. These would include such things as cable television, telephone, ironing facilities, high speed internet and microwave. ... Read More
Flatotel located near Radio City New York is a luxury suite hotel located in New York City. The 289 rooms are stunning and large with their custom designed furniture and each is equipped with all the accommodations needed to make you feel right at home. These would include such things as cable television, telephone, ironing facilities, high speed internet and microwave. ... Read More
Rooms: Select a date to check availability
ServicesServices:
24-hour Front Desk, 24-hour Room Service, 24-hour Security, Car Rental Desk, Front Desk - Fax Service, Laundry Service, Limousine Service, Massage Services, Room Service - Limited Hour, Shops in the Hotel, Smoking Area, Tourist Information, VIP Facilities, Wake-up Service
General Facilities:
ATM/Cash Nachine, Air-conditioning, Baby-sitting, Ballroom, Banqueting Service, Bar, Bicycle Rentals, Body Building Equipment, Business Centre, City Maps, Cocktail Lounge, Concierge, Conference Facilities, Doctor on Call, Drugstore/Pharmacy, Dry Cleaning, Elevator, Fitness Centre, Gift Shop, Groups Welcome, Health Club, Ironing Service, Luggage Room, Meals for groups, Multilingual Staff, Newspapers, Non-smoking Area (Generic), Photocopy Center, Recently Renovated, Restaurant, Secretarial Service, Telephone, Theatre Desk, Toilet
Internet:
Wireless Internet free of charge throughout the hotel
Lobby is wireless. Rooms are hard wired and wireless.
Lobby is wireless. Rooms are hard wired and wireless.
Parking:
Indoor Parking, Valet Service
Paid Parking is available at the hotel.
Valet and self park is availalbe.
Paid Parking is available at the hotel.
Valet and self park is availalbe.
Shuttle Service:
Paid Shuttle Service is available 24/7.
Greyline - Taxi - Airport shuttle
Greyline - Taxi - Airport shuttle
PoliciesCheck-In:
16:00
Check-Out:
11:00
City Charges:
Excluded. 14.75 %
Rooms:
289
Flatotel New York Location (Map)
How to reach the Flatotel ?From LaGuardia airport: Take the NY Airport Service Express Bus to Port Authority Bus Terminal (40-60 min) and then take subway's line E to 7th Avenue.
From Newark airport: Take the Newark Liberty Express to Port Authority Bus Terminal (45-60 min) and interchange to subway's line E to 7th Avenue.
Below you find reviews that guests wrote about their stay in Flatotel New York, based on personal experiences.
Reviewer Type
Purpose
8.3
Guest Score
Based on 65 Reviews
General Impression
8.3
Service & Facilities
7.9
Hotel Staff
7.9
Price/Quality
8
Cleanliness
8.4
Location
9.5
Anonymous
Younger Couple
01 Nov 09
01 Nov 09
8.2
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
7
Cleanliness
8
Location
10
Anonymous
Elderly Couple
24 Oct 09
24 Oct 09
10
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
10
Location
10
We were very impressed with the size and comfort of the rooms, especially in new york. it exceeded our expectations and the location was perfect for our four days visiting new york city. 
The front desk was not helpful at all. there was no information regarding the use of the television set/stations in the room and they were no help at all. the restaurant was under new management and has a ways to go to compete with surrounding restaurants. service was good, but even though there was no one else in the dining room one order was not as written up on the menu.Anonymous
Younger Couple
23 Oct 09
23 Oct 09
7
General Impression
8
Service & Facilities
5
Hotel Staff
7
Price/Quality
7
Cleanliness
5
Location
10
When leaving one of the guys helped us put the luggage in the taxi and organise a taxi for us. Elevators took too long.
first room we had was a non smoking room as soon as you get to lvl14 it smells disgusting (smoke and of old carpet)
heater was not working, toilets were easily clogged, got rashes from the bed (dirty, bedbugs) was then moved to lvl 19 bigger room, bathroom, again heater was not working and had to call plumber to unblock the toilet.
when asked for assistance to help to take our luggage downstairs concierge had said they do not help you bring your luggages down you have to do it yourself. we had 6 luggages plus 4 handcarries can you imagine how long it took to bring all of them down especially with a long delay with the elevator. what kind of service is that esp. staying at a ny hotel??? we had stayed at other hotels and they where more than happy to help and just a phone call away. they can help you take your luggages upstairs but not downstairs??? i booked this hotel because it was close to everything, and had a 72hr discount. once i booked it i read all the reviews and they pretty much sumed what i had mentioned but it was too late for me to cancel. next time i visit ny i will definately not come back and highly not recomend anyone to stay here. i will pay that extra to get the customer service and better facilities....and not to mention my phone bill. was clearly told if call was under 30minutes it was free of charge after 30minutes i get charge. i received my phone bill only to relise i was billed the second i got connected.Anonymous
22 Oct 09
8.3
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
10
Cleanliness
8
Location
8
We were very pleased to be offered an upgrade and were very impressed by the standard of the roomRiordan
Travelling in a Group
01 Oct 09
01 Oct 09
9
General Impression
8
Service & Facilities
8
Hotel Staff
10
Price/Quality
8
Cleanliness
10
Location
10
The staff was very friendly and helpful. they helped us get around the city.Anonymous
Elderly Couple
07 Sep 09
07 Sep 09
8
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
8
Location
8
Ac is very loudBennett
Elderly Couple
07 Sep 09
07 Sep 09
6.3
General Impression
5
Service & Facilities
5
Hotel Staff
5
Price/Quality
5
Cleanliness
8
Location
10
Held bags on departure dayRoom was not ready upon arrival @ 9pmAnonymous
Elderly Couple
07 Sep 09
07 Sep 09
8.7
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
10
Location
10
Location was good. room was spacious and clean, with great view.The elevators were very slow, with long waits and lots of complaints. Beck
Elderly Couple
04 Sep 09
04 Sep 09
8.7
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
10
Location
10
Martin
Elderly Couple
26 Aug 09
26 Aug 09
8.5
General Impression
8
Service & Facilities
8
Hotel Staff
7
Price/Quality
8
Cleanliness
10
Location
10
Excellent location very clean roomsLift was so slow each time we waited 5 mins plusAnonymous
Younger Couple
25 Aug 09
25 Aug 09
8.3
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
8
Location
10
Riley
Younger Couple
24 Aug 09
24 Aug 09
8
General Impression
8
Service & Facilities
7
Hotel Staff
8
Price/Quality
8
Cleanliness
7
Location
10
Anonymous
Younger Couple
16 Aug 09
16 Aug 09
9
General Impression
10
Service & Facilities
10
Hotel Staff
7
Price/Quality
7
Cleanliness
10
Location
10
Blum
Groups of Friends
16 Aug 09
16 Aug 09
9.7
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
8
Location
10
Chambers
Younger Couple
07 Aug 09
07 Aug 09
7.5
General Impression
7
Service & Facilities
7
Hotel Staff
7
Price/Quality
7
Cleanliness
7
Location
10
Anonymous
Individual Traveler
01 Aug 09
01 Aug 09
9.7
General Impression
10
Service & Facilities
10
Hotel Staff
10
Price/Quality
10
Cleanliness
8
Location
10
Wonderful hotel! in fact, i have stayed in nyc several times and the rooms are often small. the rooms here are spacious and wonderfully appointed. Hotel gym was very poor. Phillips
Elderly Couple
30 Jul 09
30 Jul 09
7.7
General Impression
8
Service & Facilities
8
Hotel Staff
7
Price/Quality
7
Cleanliness
8
Location
8
Great size room, quiet, nice bathroom, new microwave and kettle, fridge and coffee were greatPoor attitude of front desk staff. almost rude at checkinAnonymous
Groups of Friends
29 Jul 09
29 Jul 09
8.2
General Impression
8
Service & Facilities
8
Hotel Staff
7
Price/Quality
8
Cleanliness
8
Location
10
Good location and good rapport quality/price.Hotel staff could be more helpful.WILSON
Elderly Couple
14 Jul 09
14 Jul 09
8.7
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
10
Location
10
Anonymous
Younger Couple
12 Jul 09
12 Jul 09
8
General Impression
8
Service & Facilities
8
Hotel Staff
8
Price/Quality
8
Cleanliness
8
Location
8