Hotel Giuggioli Rome

The breakfast was very basic.

Would not even replace bulb in bedside lamp, harassed for paying by cash , broken fittings in room, breakfast area was just part of reception, it could have been used for a storage cupboard.

No hotel staff available most of the evenings, one evening we needed to arrange a wake up call and because we were speaking broken italian, they kept hanging up on us. very rude! no staff to answer questions early in the morning or evening. remodeling effort in process, half of the room painted, the other half spakled and dirty-looking.

I would prefer fresh juice and fruit to be served for breakfast

Staff were not friendly and when we went to check out, cash was demanded as opposed to credit card and the lady had little english. we had trouble finding a bancomat nearby that worked to get the cash for her and found ourselves going to extra trouble when we assumed the credit card would be accepted. breakfast room is tiny and not much on offer. rooms also very small

Room 101 - by reception/breakfast area could be noisy - especially when the fax ran out of paper one night and kept beeping until switched off. shower head very low and only enough hot water for one!

Hotel initially placed me in to a second rate room on the 4th floor, this was part of giuggioli but under another name. shower/bath had obviously been leaking extensively, wallpaper was peeling off the wall and the tiles were covered in mould. they were reluctant to change this until i suggested i check out. they then moved me to a first floor refurbished room but only a single room. no discount or compensation was available. this was really not satisfactory but there was no comeback available and they were not interested in my complaints. i would not recommend this hotel.

The hotel only has one small boiler to heat 9 rooms and the breakfast area which is impossible. the hotel needs to have an upgrade to ensure hot water in the morning for all customers not just the early risers at night owls. the only time i had a hot shower in the 3 day stay was at 5am on our last day. one other point, the hotel signage is not clearly marked and the directions from the map on the website need to be clearer.

Room was slightly small, but was suitable. could have a clearer sign as we walked past it twice. but overall a pleasant stay

Staff did not speak english so when i wanted to check out it took ages. also i was told that i need to pay more as i used a card, althought i had already booked my hotel on internet. we did not have hot water on one of the days and when i asked for another room or discount for the night i was ignored. in sum, staff was rude and takes commission on recommending bad bars or restaurants. i would not recommend this hotel. breakfast: small roll and coffee. rooms close to reception so you can hear phones ringing.

No. overall it was a pleasant stay.

I was worried that the girl on reception seemed to work extremely long hours

Service is terrible, manager is rude and unhelpful; breakfast is pathetic; pillows are uncomfortable and bedsheets and blankets are dirty; towels provided are like table cloths; no amenities in bathroom are provided for the price you pay; drainage in shower was blocked so water clogged and when we complained the manager wasn't helpful.......had to remind him 3 times before it was sorted out; manager is very fussy about extending checkout times, in fact rude, uncomprising and inconsiderate; not allowed to eat in room is their policy; mini-bar cooler didn't work despite complaints. i would suggest you do not stay here unless you are desperate as it is also expensive for what you get. i highly recommend the visconti palace hotel.

Man kann nicht mit kreditkarte zahlen

Muy pequeña la habitación y la regadera

Un petit déj avec plus de choix.....

La moquette accumula cattivo odore

L'odore di fumo nelle camere

Niet alle personeelsleden waren altijd even vriendelijk, maar wijt ik meer aan de italiaanse mentaliteit.