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H10 Universitat Barcelona

   
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Ronda Universitat, 21 Barcelona Spain, Barcelona, Spain

  Fantastic, 4 1261 Guest reviews
  • Location 5
     
  • Value 4
     
  • Rooms 4
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4
     
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1
A TripAdvisor Member Barcelona Spouse/partner February 2016 Easytobook traveller
 
 "Romantic stay"
It all started when we arrived at 4 pm. The room we received was not what we had ordered, but a much smaller room, which we were not informed about when we arrived. It was only when we complained about the room, they said that there had been a mistake, but that the hotel unfortunately was overbooked, so we could not get the room we had ordered. We demanded to talk to the manager about it, because we would not pay for something we did not get, but it could only be done the day after.
Furthermore we asked for our cava and strawberries which were a part of the order as well, but were told that it was first served between 7 pm to 8 pm. Therefore we went for a walk and were back at 7 pm. At 8 pm we still had not received the strawberries and the cava which should have been delivered to the hotel room as we arrived and we went to the reception again and asked for it. We went to our hotel room again but nothing happened. We went down to the reception and asked for the 3rd time and we finally got it.
While we ate strawberries and drank cava, we surfed on the internet. My wife tried booking.com, here we were able to book both a double room and twin room on the same day at your hotel in which we stayed, which we thought was a little strange because we had been told that the hotel was fully booked.
At 9.30 pm we went back into the reception, to say that we would have another room now, in fact it was not true that the hotel was overbooked. After a long discussion and a story about that there had just been a cancellation, we finally got the room we had paid for. At the reception they had done nothing to give us what we had paid for, they apologized not even once that we ourselves had spent a lot of time on getting what we actually paid for. We were just some troublesome guests.

The day after we talked with a man at the front desk who called himself the manager. He believed that everything was just as it should be. We asked for the breakfast in bed which was a part of our booking but was told that it was only against payment! We also asked for the afternoon snack (VIP) written on our booking, but were told that this was not something they had in the hotel. It was a mistake on our booking.
Throughout this conversation, there was never a time that he regretted or apologized that there was not anything that was alright. His arrogance was not a manager worthy and he does not know what service is.
If we had not been aware that we had been given the wrong room, we would have
4
A TripAdvisor Member Barcelona Spouse/partner November 2015 Easytobook traveller
 
 "Honeymoon"
We found the hotel in a very good location , a bit tired in the corridor areas and the room was on the small side.
Breakfast was very good with plenty of choice.
Staff all very helpful and friendly and couldn't really fault the hotel.
3
Jacqueline H Barcelona Group of friends October 2014 Easytobook traveller
 
 "Why the glass bathroom door?"
I really hated the glass bathroom door!!! It afforded no privacy. The room was clean but very cramped. There was no space to put a suitcase. Insufficient storage for 2 people. The staff were friendly and very helpful.
4
A TripAdvisor Member Weymouth In England Spouse/partner October 2014 Easytobook traveller
 
 "Great location 5 minutes from the Rambla's"
Hotel was in the most perfect location , just a short walk to the Rambla's.
The Hotel its self was lovely and quiet at night , the room we had No. 207 was at the side near the rear , a good size room , very large very comfy bed.
Nice bathroom and in spotless condition. Lovely view of the city from the rooftop terrace. Breakfast very good, plenty of choice and good quality.
Would stay again on our next visit to Barcelona
5
Mohammed H London, United Kingdom Spouse/partner August 2014 Easytobook traveller
 
 "Amazing Place"
It has an amazing bed and the terrace. Location was perfect as everything was easy to access and get too. Loads of shops at your door step I will be staying again in the future but this time at the Junior suite.


4
Beate L Barcelona June 2014 Easytobook traveller
 
 "Pleasant Stay"
Nice, clean and very friendly hotel. Absolute great location and with a room to the back-side, even quite. The only drawback was the bathroom that needs some renovation. Functional but one sees the signs of use.
4
Mohammed Hamdan A Madrid Spouse/partner February 2013 Easytobook traveller
 
 "H10 universtate"
* it is very good that the easytobook described how to get to the hotel.I think the size of the room is not as mentioned in room description.the staff were very cooberative and polite but they did not give me chrismis gift:D
4
Haley H Barcelona Group of friends February 2013 Easytobook traveller
 
 "Nice little hotel excellent friendly service"
The rooms are smaller than appear so was a little disappointed but they look exactly as shown. The service is excellent very friendly staff including a glass of sparkling wine when you arrive and perfect location.
4
Kathryn B Barcelona Spouse/partner August 2012 Easytobook traveller
 
 "Fantastic Stay"
What a great hotel in a central location. Couldn't fault the helpful staff who served us with a glass of cava on arrival. Had a bit of a problem getting into the room initially as the swipe card didn't work. Room and bed very comfortable. Opted for the Romantic package at 340 euros for a 2 night stay including breakfast which included a bottle of cava, chocolate covered strawberries and towelling robes and slippers. There was a huge choice at breakfast but if you want a "full English" this is not the hotel for you. We had cocktails on the roof terrace at night. Our only complaint was that the air conditioning wasn't very effective and with temperatures of over 30 degrees it was uncomfortable. We would stay again, though but maybe not in August!
3
Anonymous Individual traveler February 2012 Easytobook traveller
 
 "Great Location, room smelled tabacco"
I've stayed for 2 night. The room was small but ok for one person and the size of the bathroom was big enough, but the semell of the sheets and the pillows were terrible, as they smelled tabacco. Great location, great staff.
4
Anonymous Canada Spouse/partner January 2012 Easytobook traveller
 
 "Staff was helpful about directions"
Pros: Staff was helpful about directions.
4
Antony Keating Belgium Spouse/partner January 2012 Easytobook traveller
 
 "Staff were extremely helpful and polite"
Pros: Staff were extremely helpful and polite. good breakfast choice.
Cons: Toilet seat was broken on arrival (however, fixed immediately when we reported it)
5
Anonymous United Kingdom Family with kids August 2011 Easytobook traveller
 
 
5
Carole Charlton United Kingdom Spouse/partner August 2011 Easytobook traveller
 
 "Had a fantastic time, roof top bar was brill and all staff were very..."
Pros: Had a fantastic time, roof top bar was brill and all staff were very pleasant
Cons: Did not have twin beds that we requested and we were on different floors to our friends
5
Carol Williams-Lawless United Kingdom Spouse/partner April 2011 Easytobook traveller
 
 "Staff very polite and friendly, the hotel is clean, modern and tastefully..."
Pros: Staff very polite and friendly, the hotel is clean, modern and tastefully decorated.
Cons: Airconditioning wasn't very good in the room.
5
Anonymous United Kingdom Spouse/partner August 2010 Easytobook traveller
 
 "Roof top bar has fantastic views and a well stocked bar with good service"
Pros: Roof top bar has fantastic views and a well stocked bar with good service
Cons: On the top floor you can hear the air conditioning units all night
5
Kenneth Gillett United States Individual traveler August 2010 Easytobook traveller
 
 
4
Anonymous Ireland Group of friends June 2010 Easytobook traveller
 
 "Very helpful staff"
Pros: Very helpful staff.
Cons: Bathroom was very nice but it was not totally sealed off from the main room.
5
Oliver United Kingdom Spouse/partner May 2010 Easytobook traveller
 
 
5
johnson United Kingdom Spouse/partner March 2010 Easytobook traveller
 
 "Extremley friendly staff nice clean rooms"
Pros: Extremley friendly staff nice clean rooms
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H10 Universitat Barcelona
Fantastic, 4.0 5
Based on 1261 Guest reviews
  • Location
    5.0
  • Cleanliness
    4.5
  • Service
    4.5
Amazing Place

H10 Universitat has 4 stars. A great choice for travelers who prefer large hotels. Casa Batlló is within easy walking distance, as are La Boqueria and Las Ramblas. While in Barcelona, spend a few hours exploring Museum of Contemporary Art or National Library of Catalonia. Barcelona Cathedral is a fascinating photo subject. You'll find several tourist attractions and plenty to do at Palau de la Musica Catalana every season of the year.

H10 Universitat provides a restaurant, as well as a bar/lounge and a rooftop terrace. Enjoy the benefit of a laundry service here, along with an ironing service and a bell boy service. The property offers business facilities such as a conference space and a business center, as well as a secretarial service. Total room count here: 94. The shuttle services here include a paid airport shuttle bus and a paid area shuttle bus. If you're bringing the car it's nice to know that you can use indoor parking.

In-room smoking is not allowed at H10 Universitat. An A/C system keeps the rooms fresh and comfortable. A housekeeping service is one of the room conveniences offered here. The world is accessible thanks to wireless high-speed Internet access (complimentary). A bath, a complimentary toiletries set and a designer toiletries set are included in the bathrooms of this property. The rooms have a coffee/tea maker and an espresso machine for cooking.

August 2014

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H10 Universitat Barcelona
Ronda Universitat, 21 Barcelona Spain, Barcelona, 08007, Spain
H10 Universitat Barcelona
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H10 Universitat has 4 stars.

A great choice for travelers who prefer large hotels. Casa Batlló is within easy walking distance, as are La Boqueria and Las Ramblas. While in Barcelona, spend a few hours exploring Museum of Contemporary Art or National Library of Catalonia. Barcelona Cathedral is a fascinating photo subject. You'll find several tourist attractions and plenty to do at Palau de la Musica Catalana every season of the year.

H10 Universitat provides a restaurant, as well as a bar/lounge and a rooftop terrace. Enjoy the benefit of a laundry service here, along with an ironing service and a bell boy service. The property offers business facilities such as a conference space and a business center, as well as a secretarial service. Total room count here: 94. The shuttle services here include a paid airport shuttle bus and a paid area shuttle bus. If you're bringing the car it's nice to know that you can use indoor parking.

In-room smoking is not allowed at H10 Universitat. An A/C system keeps the rooms fresh and comfortable. A housekeeping service is one of the room conveniences offered here. The world is accessible thanks to wireless high-speed Internet access (complimentary). A bath, a complimentary toiletries set and a designer toiletries set are included in the bathrooms of this property. The rooms have a coffee/tea maker and an espresso machine for cooking.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
Wired Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Indoor parking, Guarded parking, Paid parking
Paid parking is possible near the hotel.
 Airport shuttle: Paid shuttle service is available 24/7.
 Pet policy: Pets are not allowed.
Rooms: 94
Services:
  • Laundry service
  • 24-hour front desk
  • Photocopy center
  • Wake-up calls
  • Ironing service
  • Concierge
  • Luggage storage
  • Tourist information
  • Dry cleaning/laundry service
  • Room service - limited hour
  • Bell boy
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Air-conditioning
  • Access for disabled
  • Multilingual staff
  • City maps
  • Historic building
  • Newspapers
  • Safe at front desk
  • Newspapers
  • TV in the Lobby
  • Breakfast Available (surcharge)
  • Currency exchange
  • Ice machine
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Non-smoking area (generic)
  • Social meeting rooms
  • Rooftop Terrace
Business facilities:
  • Conference Facilities
  • Business center
  • Secretarial service
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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