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Novotel Madrid Center


C/O'Donnell 53, Madrid, Madrid, Spain

Great, 3.5
Based on 973 Guest reviews
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With its 4 star rating, Novotel Madrid Center guarantees a comfortable stay.

This hotel is grandly scaled, with an extensive selection of rooms. Several popular attractions are easy to reach from this location, including Paseo de la Castellana and Plaza de Colón. Prado Museum is a must-see Madrid museum. Nearby Buen Retiro Park offers fun and entertainment. If you stay here, Deportes de la Comunidad de Madrid Palace is just 0.3 km (0.2 miles) away.

Novotel Madrid Center provides a restaurant, as well as a coffee shop/café and a rooftop terrace. Forgot something at home? No worries, there's a gift shop on the premises. So many choices! Including the options of a laundry service, a bell boy service or a wedding service. 21 meeting rooms are available at this accommodation. Visiting Madrid for work is facilitated by a conference space as well as a business center. With 790 rooms, there is sure to be one you'll like. Madrid offers good transportation, and a paid airport shuttle bus makes getting around even easier. The location of this property makes paid self service parking at limited hours easy.

If Madrid gets a heat wave, you'll sleep comfortably thanks to Novotel Madrid Center's great A/C system. Staying here allows you the benefit of a housekeeping service. At this lodging, wireless high-speed Internet access (complimentary) is available. Basic bathroom combinations are: a bidet, a complimentary toiletries set and a shower/bath combination. Rooms here have a refrigerator.

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Reviews Back to top
Great, 3.5
973 Guest reviews
  • Location 4
  • Value 3.5
  • Rooms 3.5
  • Service 3.5
  • Cleanliness 3.5
  • Sleep quality 3.5
A TripAdvisor Member Madrid Individual traveler May 2013 Easytobook traveller
nice hotel, very helpful reception staff, the only issue i had was the room was dusty, you could see alot of dust particals in the sunlight, everything else was good enough. thats all .........................
Elodie F Paignton Group of friends March 2012 Easytobook traveller
 "A good choice!"
Great value hotel. Good service overall, apart from the front desk night staff (man) who was most unhelpful - luckily it was corrected up by his colleague! Room fine but no tea and coffee making facility. Could have possibly done with a new shower head! Location not ideal if you need to be more centralised. Breakfast staff excellent!
Josef J March 2012 Easytobook traveller
 "Stay at hotel"
No free wifi available althought they say that the first 30 min is free. All the other 5 hotels I stayed in offered free wifi connectivity.Hotel staff very helpfull and professional
Anonymous Portugal Spouse/partner January 2012 Easytobook traveller
Amy Glover United Kingdom Group of friends January 2012 Easytobook traveller
Janette Offermann Australia Spouse/partner July 2011 Easytobook traveller
 "Having readily accessible parking was a major bonus as we had a hire care..."
Pros: Having readily accessible parking was a major bonus as we had a hire care and the location of the hotel was close enough to the sights of the city as well as being close enough to the motorway to allow an easy exit from the madrid.
Anonymous Spain Family with kids February 2011 Easytobook traveller
 "Very good position for centre of madrid and particularly the palicio de..."
Pros: Very good position for centre of madrid and particularly the palicio de deportivo for concerts
Cons: This hotel is a bit dated and generally bit scruffy could do with an update. but fine if you just want a night or so.
Anonymous United Kingdom Individual traveler February 2011 Easytobook traveller
Cons: Room was ok but nothing like the picture on your website
Maria Mikhaylova Russian Federation Family with older children February 2011 Easytobook traveller
 "The hotel is located in a nice area of madrid, easily approachable by both..."
Pros: The hotel is located in a nice area of madrid, easily approachable by both airport shuttle bus and the metro. spacious rooms and bathrooms. friendly stuff, easy check-in and check-out.
Cons: The room window had no view at all - faced a brick wall. free wi-fi is only available in the lobby for 30 minutes a day.
Teresa Hobson Spain Spouse/partner February 2011 Easytobook traveller
 "Reception staff very courteous and helpful"
Pros: Reception staff very courteous and helpful. maitre d in the restaraunt in the evening and staff were very attentive and gave excellent service, as a result we eat there 2 out of our 3 night stay. breakfast staff also excellent.
Cons: Difficulty with 3 members of staff in the coffee lounge, stood doing nothing and objected to serving us coffee outside their immediate area, seven of us therefore went to a cafe bar outside the hotel nearby. incident happened near the soft furnishings.
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 12:00
 Internet: Wireless high-speed Internet access (complimentary), Computer Station
 Parking: Paid Parking (Self-service)
 Airport shuttle: Airport Transportation (surcharge)
Rooms: 790
  • Laundry service
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Concierge
  • Room service - limited hour
  • Bell boy
  • Wedding Services
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Multilingual staff
  • Entire property is non-smoking
  • Safe at front desk
  • Snack bar
  • Multiple Small Meeting Rooms
  • Newspapers
  • TV in the Lobby
  • Breakfast Available (surcharge)
Extra common areas:
  • Garden
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Rooftop Terrace
Business facilities:
  • Conference Facilities
  • Business center
  • Fitness center
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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