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Novotel Madrid Center

 
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C/O'Donnell 53, Madrid, Madrid, Spain

  Great, 3.5 972 Guest reviews
  • Location 4
     
  • Value 3.5
     
  • Rooms 3.5
     
  • Service 3.5
     
  • Cleanliness 3.5
     
  • Sleep quality 3.5
     
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4
A TripAdvisor Member Madrid Individual traveler May 2013 Easytobook traveller
 
 "review"
nice hotel, very helpful reception staff, the only issue i had was the room was dusty, you could see alot of dust particals in the sunlight, everything else was good enough. thats all .........................
4
Elodie F Paignton Group of friends March 2012 Easytobook traveller
 
 "A good choice!"
Great value hotel. Good service overall, apart from the front desk night staff (man) who was most unhelpful - luckily it was corrected up by his colleague! Room fine but no tea and coffee making facility. Could have possibly done with a new shower head! Location not ideal if you need to be more centralised. Breakfast staff excellent!
4
Josef J March 2012 Easytobook traveller
 
 "Stay at hotel"
No free wifi available althought they say that the first 30 min is free. All the other 5 hotels I stayed in offered free wifi connectivity.Hotel staff very helpfull and professional
4
Anonymous Portugal Spouse/partner January 2012 Easytobook traveller
 
 
5
Amy Glover United Kingdom Group of friends January 2012 Easytobook traveller
 
 
4
Janette Offermann Australia Spouse/partner July 2011 Easytobook traveller
 
 "Having readily accessible parking was a major bonus as we had a hire care..."
Pros: Having readily accessible parking was a major bonus as we had a hire care and the location of the hotel was close enough to the sights of the city as well as being close enough to the motorway to allow an easy exit from the madrid.
4
Anonymous Spain Family with kids February 2011 Easytobook traveller
 
 "Very good position for centre of madrid and particularly the palicio de..."
Pros: Very good position for centre of madrid and particularly the palicio de deportivo for concerts
Cons: This hotel is a bit dated and generally bit scruffy could do with an update. but fine if you just want a night or so.
4
Anonymous United Kingdom Individual traveler February 2011 Easytobook traveller
 
 
Cons: Room was ok but nothing like the picture on your website
4
Maria Mikhaylova Russian Federation Family with older children February 2011 Easytobook traveller
 
 "The hotel is located in a nice area of madrid, easily approachable by both..."
Pros: The hotel is located in a nice area of madrid, easily approachable by both airport shuttle bus and the metro. spacious rooms and bathrooms. friendly stuff, easy check-in and check-out.
Cons: The room window had no view at all - faced a brick wall. free wi-fi is only available in the lobby for 30 minutes a day.
4
Teresa Hobson Spain Spouse/partner February 2011 Easytobook traveller
 
 "Reception staff very courteous and helpful"
Pros: Reception staff very courteous and helpful. maitre d in the restaraunt in the evening and staff were very attentive and gave excellent service, as a result we eat there 2 out of our 3 night stay. breakfast staff also excellent.
Cons: Difficulty with 3 members of staff in the coffee lounge, stood doing nothing and objected to serving us coffee outside their immediate area, seven of us therefore went to a cafe bar outside the hotel nearby. incident happened near the soft furnishings.
4
Dr. Eckhart Gillen Germany Spouse/partner January 2011 Easytobook traveller
 
 
Cons: No reduction for hotel guests in the parking house
3
Brian Drewett United Kingdom Spouse/partner January 2011 Easytobook traveller
 
 
4
Anonymous United States Individual traveler September 2010 Easytobook traveller
 
 "Staff were very polite and helpfull"
Pros: Staff were very polite and helpfull
4
Vladimirs Mercalovs Latvia Spouse/partner January 2010 Easytobook traveller
 
 
4
Anonymous United Kingdom Spouse/partner July 2009 Easytobook traveller
 
 "Location very good, but as it was set back from the street it was slightly..."
Pros: Location very good, but as it was set back from the street it was slightly difficult to locate on foot. the bedding in the room was clean.
Cons: The first night i noted that one sink was very mucky and there was significant dust around the tv area. the beds were rather hard!
4
Anonymous United States Individual traveler Easytobook traveller
 
 "The staff who made up the room were very considerate and did a very nice..."
Pros: The staff who made up the room were very considerate and did a very nice job. when passed in the hall, they greeted me and made me feel welcome.
Cons: One person at the front desk, when i came to him with a problem with confirming plane reservations for my return trip home, acted as if he could not be bothered with my petty problem, and suggested i contact a travel agent. it was not a small problem to me. in addition, although free wifi was advertised, it was not revealed until after i arrived there that this was only for 30 minutes every 24 hours. when i was trying to make my return trip travel arrangements, this was not enough.
finally, i would like to say that the one person working at the front desk did not represent all of that staff. others were very kind and polite.
4
Peter McWilliam Spain Spouse/partner Easytobook traveller
 
 "Convenient location"
Pros: Convenient location.
Cons: Old black/white tv. did not know they were still in use! mini
bar not in use.
4
Anonymous United Kingdom Spouse/partner Easytobook traveller
 
 "Good location, 15 min walk from main city"
Pros: Good location, 15 min walk from main city.
Cons: Very noisy on saturday night as it backs onto a club. rooms were quite dated but adequate as it was only really a bade to sleep in for a weekend city break.
4
Anonymous Ireland Family with older children Easytobook traveller
 
 "Easily accessible from airport"
Pros: Easily accessible from airport. bit of daily trek to metro for getting around. hotel comfortable staff helpful.
Cons: Continental breakfast expensive
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Novotel Madrid Center
Great, 3.5 5
Based on 972 Guest reviews
  • Location
    4.0
  • Cleanliness
    3.5
  • Service
    3.5
review

Hotel Convencion enjoys a 4-star rating. A large hotel like this provides plenty of room to spread out. Paseo de la Castellana, Cibeles Fountain and Plaza de Cibeles are within a short walk from here. If you like amusement parks Buen Retiro Park is a must-do. Famous sites such as Plaza de Colón are close by. Here you'll be within easy reach of Deportes de la Comunidad de Madrid Palace.

A restaurant, a cocktail lounge and a non-smoking area (generic) are yours to enjoy at Hotel Convencion. Services offered here include a laundry service, a dry cleaning/laundry service and a bell boy service. Chances are you'll find items you need without leaving the premises: a gift shop is available here. If you're combining work with travel, this accommodation has a conference space as well as a business center. If you're bringing a pet, ask for one of the rooms that accommodates pets. Here you'll find 790 rooms to choose from. Getting around will be a breeze if you opt for a paid airport shuttle bus available here. Guarded parking is available for guests arriving by car.

Air conditioning keeps things comfortable at Hotel Convencion. Smoking is forbidden in all the rooms. A wake-up service, a maid service and a housekeeping service will help make your stay at this accommodation a pleasant one. In-room wireless high-speed Internet access (complimentary) keeps you connected. The rooms come with a stereo and a radio. In-room kitchen equipment includes a refrigerator.

May 2013

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Novotel Madrid Center
C/O'Donnell 53, Madrid, Madrid, 28009, Spain
Novotel Madrid Center
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Hotel Convencion enjoys a 4-star rating.

A large hotel like this provides plenty of room to spread out. Paseo de la Castellana, Cibeles Fountain and Plaza de Cibeles are within a short walk from here. If you like amusement parks Buen Retiro Park is a must-do. Famous sites such as Plaza de Colón are close by. Here you'll be within easy reach of Deportes de la Comunidad de Madrid Palace.

A restaurant, a cocktail lounge and a non-smoking area (generic) are yours to enjoy at Hotel Convencion. Services offered here include a laundry service, a dry cleaning/laundry service and a bell boy service. Chances are you'll find items you need without leaving the premises: a gift shop is available here. If you're combining work with travel, this accommodation has a conference space as well as a business center. If you're bringing a pet, ask for one of the rooms that accommodates pets. Here you'll find 790 rooms to choose from. Getting around will be a breeze if you opt for a paid airport shuttle bus available here. Guarded parking is available for guests arriving by car.

Air conditioning keeps things comfortable at Hotel Convencion. Smoking is forbidden in all the rooms. A wake-up service, a maid service and a housekeeping service will help make your stay at this accommodation a pleasant one. In-room wireless high-speed Internet access (complimentary) keeps you connected. The rooms come with a stereo and a radio. In-room kitchen equipment includes a refrigerator.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 12:00
 Internet: Wireless high-speed Internet access (complimentary), Computer Station
 Parking: Paid Parking (Self-service)
 Airport shuttle: Airport Transportation (surcharge)
Rooms: 790
Services:
  • Laundry service
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Concierge
  • Room service - limited hour
  • Bell boy
  • Wedding Services
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Multilingual staff
  • Entire property is non-smoking
  • Safe at front desk
  • Snack bar
  • Newspapers
  • TV in the Lobby
  • Breakfast Available (surcharge)
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Business facilities:
  • Conference Facilities
  • Business center
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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