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Hotel ME Madrid Reina Victoria


Plaza de Santa Ana, 14, Madrid, Spain

Outstanding, 4.5
Based on 1768 Guest reviews
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A Madrid's city centre luxury hotel, with high design located near the Prado Museum and Reina Sofía Museum.

Hotel ME Madrid Reina Victoria is ideally situated in the vicinity of various bars, shops and restaurants. This hotel is included in the Gold List of the best hotels in the World by Conde Nast Traveler 2013. In the property's vicinity you will find the famous Prado Museum, Reina Sofía Museum and Thyssen-Bornemisza Museum. Moreover, the Puerta del Sol square, the Royal Botanical Garden and Retiro Park can be walked to in a matter of minutes. The hotel is well-connected through public transport, thanks to the bus, tram and train stations close by.

Typical for the Reina Victoria Madrid hotel is their ‘ME FOR YOU’ service; a personalized service from the attentive hotel staff. The ME hotel in Madrid offers personalized concierge and wake-up services. It is perfect for leisure as well as business visitors, boasting a 24/7 business center with a computer, fax and scanner. The 350 m² salon can be booked for any type of event and has a capacity of 300 people. It is dividable into 7 salons of different sizes. ‘The Roof’ terrace is perfect for celebrations and parties, also featuring a private VIP bar that’s perfect for more intimate events and can accommodate up to 30 people. The hotel also offers 2 parking spaces for electric cars.

ME Madrid Reina Victoria has a total of 192 luxurious rooms, including 4 rooms for disabled people. They are equipped with a large variety of modern room facilities, including an electronic lock, iPod charger and a safe that is large enough to store a laptop. It is possible to loan CDs and DVDs and the hotel has an iPod rental. The fully-equipped rooms are bright and spacious, featuring a stylish design with comfortable furnishings and offering a tranquil atmosphere that’s ideal to unwind.

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Outstanding, 4.5
1768 Guest reviews
  • Location 5
  • Value 4
  • Rooms 4
  • Service 4.5
  • Cleanliness 4.5
  • Sleep quality 4.5
Anonymous Madrid Spouse/partner June 2012 Easytobook traveller
 "Verte good"
The price for Rooms with views of the plaza del Ángel should be lower than the rooms with views to plaza Santa Ana.
Anonymous Melbourne May 2012 Easytobook traveller
 "Madrid ME"
Service is good and the hotel is located in a very strategic place (very close to the market & city hall). Room is clean and very cozy however we did find that the room is relatively small.
Anonymous United Kingdom Spouse/partner March 2011 Easytobook traveller
 "Good central location and good facilities in room staff at desk very..."
Pros: Good central location and good facilities in room
staff at desk very helpful
Cons: Services in hotel eg bar and restaurant limited. more interested in serving businessmen than tourists staff in these facilities not very helpful. bedrooms very small
Anonymous Canada Individual traveler March 2011 Easytobook traveller
 "Location and service was just excellent"
Pros: Location and service was just excellent. very chic vibe.
Cons: Room was miniscule. window opened onto central air/light space not to outside.
Anonymous United Kingdom Spouse/partner March 2011 Easytobook traveller
 "The staff were very friendly compared to other 4 star hotels i have stayed..."
Pros: The staff were very friendly compared to other 4 star hotels i have stayed in the past and the bathroom was amazing. i would stay in this hotel again, but only if we managed to find a special offer
Cons: We were not informed on our late check in what time the housekeeping would be knocking on the door, it was 8.30am on some occasions and there was no dnd signs to put on the door.

the lobby area is very nice, but on some days it smelled of drains, which was maybe due to the heavy rain. the bedroom was quite small and the cocktail stand was a waste of space. our room was also next to the lift which meant that we had people outside our door waiting on the lift. also the bar in the hotel was very expenisve and does not encourage residents to stay in the hotel.
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Hotel policies & services Back to top
 Check-in: From 15:00 Check-out: Until 12:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Indoor parking, Guarded parking, Paid Parking (Self-service)
Paid parking is available at the hotel.
 Airport shuttle: Paid shuttle service is available 24/7. (Upon request)
 Pet policy: Pets allowed A surcharge applies
Rooms: 192
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Babysitting
  • Car rental desk
  • Photocopy center
  • Translation/interpreting services
  • Wake-up calls
  • Limousine service
  • Ironing service
  • VIP facilities
  • Concierge
  • Fax service
  • Luggage storage
  • Room service - limited hour
  • Tourist information
  • Daily newspaper
  • Bell boy
  • Dry cleaning/laundry service
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Access for disabled
  • Ice machine
  • Multilingual staff
  • Banqueting service
  • City maps
  • Safe at front desk
  • Historic building
  • Newspapers
  • Pets allowed
  • Multiple Small Meeting Rooms
  • Newspapers
  • TV in the Lobby
  • Breakfast Available (surcharge)
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Terrace
  • Cocktail lounge
  • Coffee shop/café
  • Locker room
  • Health food restaurant
  • TV room
  • Library
  • Rooftop Terrace
  • Music
  • Night club
Business facilities:
  • Conference Facilities
  • Business center
  • Discounted Use of nearby Fitness Center
Wellness facilities:
  • Spa/wellness center
Food & beverage:

The ME restaurant is the first Madrid venture for the En Compañía de Lobos group. The cuisine is based on top quality ingredients, family recipes prepared with loving care, spiced with an innovative twist. The restaurant décor is based on a concept of recreating familiar spaces: the sitting room at home, the local bar on a street corner, a favourite restaurant or a garden that is perfect for chilling out. The spaces interact, creating an atmosphere to suit all tastes that can be enjoyed at any moment of the day. A restaurant in a lobby or a restaurant complete with a lobby. A tapa to be enjoyed at the bar or a rice dish to be savoured in the dining room.

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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