AnonymousUnited KingdomGroup of friendsJanuary 2012
3
KearneySpainIndividual travelerOctober 2009
"The hotel was clean"
Pros: The hotel was clean.
Cons: Because of health problems i needed to be as close to ifema as possible. the website said the the osuna was the "closest" - it is not. pullman and novotel are. the shuttle service was disorganised and the reception staff were unhelpful and surly. the hotel is in the middle of a residencial area and very difficult to find. when i rang for directions - i was told "find a taxi". never again - not even for free.
"It was very nice to have air conditioning in room while it was so hot in..."
Pros: It was very nice to have air conditioning in room while it was so hot in madrid. also the good things are: pool, nice bathroom.
Cons: I was highly frustrated when the lady at the reception couldn't find my reservation and made me go to my email and look for it. i don't think it's my job, it's their job.
one more negative things is that hotel is very far from the center and what's worse - from metro. this needs to be pointed in the website. i'd say location is the worst part.
4
EadsUnited StatesFamily with older childrenDecember 2008
"The rooms were very nice and equipped with lots of amenities"
Pros: The rooms were very nice and equipped with lots of amenities.
Cons: The free hotel shuttle was not available when we needed it costing us 30 extra euros for taxi cabs to and from the airport. the hotel internet services were extremely expensive and they did not offer any television channels in english or movies that we could rent.
With the high number of rooms in Hotel Osuna, choice is plentiful. It's reassuring to know that you can expect 4-quality at this hotel. The distance to Barajas Airport will be of benefit to all those coming by aeroplane. Olympic Aquatic Center is not far away and offers plenty of fun. For events or conference visits in IFEMA, it's good to know it's close by.
The presence of a restaurant, a bar/lounge and a BBQ/picnic area are all good reasons to choose to be a guest of Hotel Osuna. Also present here is an outdoor swimming pool, in addition to a pool bar and an outdoor swimming pool (seasonal). Guests here can enjoy conveniences such as a translation service, a concierge service and a wedding service. A conference space and an audio-visual equipment set are welcome extras for business guests visiting Madrid. This hotel can accommodate you in one of the 168 rooms. Transport via a free airport shuttle bus or a free area shuttle bus can be arranged.
Air conditioning makes a stay in Hotel Osuna more comfortable. The numerous services provided here include a wake-up service and a daily housekeeping service. You can be online in no-time via wireless high-speed Internet access (surcharge) offered here. Rooms at this hotel have a bidet and a complimentary toiletries set alongside a handheld showerhead.
One Double BedTwo Twin Beds 14 square meters . Desk. Television with satellite channels and pay movies. Wireless Internet access (surcharge) . In-room safe. Complimentary newspapers. Minibar. Shower/tub combination with handheld showerhead. Bath amenities include hair dryer, bidet, and complimentary toiletries. Soundproofing. Air conditioning.
One Double BedTwo Twin Beds 14 square meters . Desk. Television with satellite channels and pay movies. Wireless Internet access (surcharge) . In-room safe. Complimentary newspapers. Minibar. Shower/tub combination with handheld showerhead. Bath amenities include hair dryer, bidet, and complimentary toiletries. Soundproofing. Air conditioning.
One Double BedTwo Twin Beds 14 square meters . Desk. Television with satellite channels and pay movies. Wireless Internet access (surcharge) . In-room safe. Complimentary newspapers. Minibar. Shower/tub combination with handheld showerhead. Bath amenities include hair dryer, bidet, and complimentary toiletries. Soundproofing. Air conditioning.
Two Double BedsThree Twin Beds 14 square meters . Desk. Television with satellite channels and pay movies. Wireless Internet access (surcharge) . In-room safe. Complimentary newspapers. Minibar. Shower/tub combination with handheld showerhead. Bath amenities include hair dryer, bidet, and complimentary toiletries. Soundproofing. Air conditioning.
Double Occupancy Desk. Television with satellite channels and pay movies. Wireless Internet access (surcharge) . In-room safe. Complimentary newspapers. Minibar. Shower/tub combination with handheld showerhead. Bath amenities include hair dryer, bidet, and complimentary toiletries. Soundproofing. Air conditioning.
Airport Transportation (complimentary), Free Area Shuttle Service
Rooms:
168
Services:
24-hour front desk
24-hour security
Baby-sitting
Translation services
Dry cleaning/laundry service
Concierge
Tourist information
Computer Rental
Wedding Services
General facilities:
Elevator
Air-conditioning
Multilingual staff
Banqueting service
Newspapers
Breakfast Available (surcharge)
Doorman/doorwoman
Extra common areas:
Garden
Restaurant
Bar/lounge
Coffee shop/café
Rooftop Terrace
Business facilities:
Conference Facilities
Audio-visual Equipment
Swimming Facilities:
Outdoor swimming pool
Pool bar
Outdoor Swimming Pool - Seasonal
Food & beverage:
H2O - This poolside fine-dining restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
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