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Hotel Silken Puerta America Madrid


Avenida de América 41, Madrid, Spain

Fantastic, 4.0
Based on 1404 Guest reviews
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Hotel in the city centre of Madrid, just 5 minutes from Paseo de La Castellana and close to the metro and bus stop.

Hotel Silken Puerta America Madrid is situated within easy reach of Museo Del Prado, the fairground and the exclusive stores of Serrano Street. It is also just 5 minutes from Paseo de La Castellana, Madrid’s commercial and business centre, and 10 minutes away from the airport and the congress centre. This luxury hotel is a unique, contemporary space with a privileged location in the city centre, close to excellent transport links and with easy access to all the main areas of Madrid.

Hotel Silken Puerta America Madrid has been designed by 18 different world-famous architects such as Norman Foster, Jean Nouvel, Zaha Hadid and Arata Isozaki, and it offers a myriad of options to unwind. Innovative Spanish fine dining, a wine cellar, a contemporary bar, diet meals and the 13th floor Skynight Bar with live jazz or chill out music will take care of your F&B needs. Additionally, the Sauna, Scottish Shower & Fitness Centre can be found in the attic with remarkable views over the city and there is a 15 m² Jean Nouvel-designed indoor swimming pool with loungers on the top floor.

The twelve floors all have a different theme, ranging from the sleek, colourful shades of Marc Newson to Kathryn Findlay’s space odyssey.  With Wi-Fi internet connection throughout the entire building, Hotel Silken Puerta America Madrid is perfect for guests looking to stay amid style, technology, exclusivity and the best in architectural design.

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Reviews Back to top
Fantastic, 4
1404 Guest reviews
  • Location 3.5
  • Value 4
  • Rooms 4.5
  • Service 4.5
  • Cleanliness 4.5
  • Sleep quality 4.5
Anonymous Netherlands Individual traveler January 2010 Easytobook traveller
Anonymous Germany Spouse/partner Easytobook traveller
 "Really perfect"
Pros: Really perfect
Reviewer type
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 12:00
 Payment:             Visa, MasterCard, American Express, Diners Club, JCB, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Indoor parking, Guarded parking, Valet parking service, Paid Parking (Self-service)
Paid parking is available at the hotel.
 Airport shuttle: Free shuttle service is available from 07:00 hours to 21:00 hours. (Upon request)
Service to: Madrid Barajas Airport and the city center.
 Pet policy: Pets are not allowed.
Rooms: 315
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Babysitting
  • Car rental desk
  • Doctor on call
  • Dry cleaning/laundry service
  • Wake-up calls
  • Ironing service
  • VIP facilities
  • Concierge
  • Fax service
  • Luggage storage
  • Shoe polishing service
  • Tourist information
  • Daily newspaper
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Access for disabled
  • Multilingual staff
  • Banqueting service
  • City maps
  • Safe at front desk
  • Newspapers
  • Panoramic elevator
  • Electronic key card
  • Newspapers
  • Breakfast Available (surcharge)
Extra common areas:
  • Garden
  • Restaurant
  • Bar/lounge
  • Terrace
  • Cocktail lounge
  • Locker room
  • Non-smoking area (generic)
  • Smoking area
  • Coffee shop/café
  • Rooftop Terrace
  • Multiple Bars/Lounges
  • Ballroom
  • Night club
Business facilities:
  • Conference Facilities
  • Business center
  • Fitness center
Wellness facilities:
  • Sauna
  • Turkish bath
  • Health club
  • Gift shop
  • Shops
Swimming Facilities:
  • Swimming pool
  • Indoor swimming pool
Food & beverage:

The glamorous Lágrimas Negras Restaurant, designed by Christian Liagre, offers innovative Spanish fine dining and a wine cellar with over 750 different wines.
The MAD Restaurant, situated on the E-floor and designed by Christian Liagre, offers a more dietetic, fast and economic option, without losing the quality of the product.
The Marmo Bar, designed by Marc Newson, is the place to see and be seen. The bar is a single 8.25 metre long unit of white Statuario Venato marble.
On the 13th floor the Skynight Bar, designed by Jen Nouvel, is a cool place to relax listening to live jazz or chill out music.

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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