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The Westin Palace, Madrid

 
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Plaza de las Cortes, 7, Madrid, Spain

  Outstanding, 4.5 2211 Guest reviews
  • Location 5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
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Nick E seville Spouse/partner April 2012 Easytobook.com traveller
 
 "air conditioning and ridiculous room service"
the air conditioning ,hotel turns this of fin the middle of the night to save energy . Unheard of in a Westin . I can see this in a two star European hotel but in a Westin??? !!!!Room service was so poor that the serviers had to come at least once or twice to get even the simplest order correct . Once they would forget to bring up sugar for the coffee , or tea bags for the tea etc. .If you look at our bill we had room service daily and not once did they get it right . For the charges of the room service items , which we do not mind paying and are not unaccostomed to paying ,we though this part of the hotel experience really fell flat and took away from the supposed 5 star experience . Its a shame as this is an incredible hotel steeped in history , great location with a very unique and pleasing archtiecture I would reccomend the hotel but with reservation Sincerely Nick economos
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The Westin Palace, Madrid
Outstanding, 4.5 5
Based on 2211 Guest reviews
  • Location
    5.0
  • Cleanliness
    4.5
  • Service
    4.5
air conditioning and ridiculous room service

The Westin Palace, Madrid provides the ideal opportunity to enjoy Madrid in style, as it has 5 stars. Accommodation is plentiful here, with a large array of rooms to choose from. Plaza de Cibeles is worth a visit during your stay. Madrid Flower Market is a good option in Madrid as well. Get inspired by a visit to San Jeronimo el Real. Museum choices close by include Thyssen Bornemisza Museum and Prado Museum. Buen Retiro Park is easy to get to, and will be a fun way to spend some time.

A restaurant and a bar/lounge are part of the list of general areas that you can enjoy access to at The Westin Palace, Madrid. A sauna is present as a respite from the stress of the outside world. Shopping needs can be fulfilled at a gift shop that you can find here. Amongst the many services on offer at this accommodation are a dry cleaning/laundry service, a luggage storage and an express check-in/out service. Of particular interest to business visitors is a conference space that is part of the business facilities. Total room count here: 467. During your stay at this property you can make use of a paid valet parking service.

The air conditioning in The Westin Palace, Madrid makes for a more comfortable environment. Staying in a room here allows you to benefit from a housekeeping service. Comfort is ensured thanks to the inclusion of a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. In the bathrooms of the rooms a bathroom amenities set can be found alongside a complimentary toiletries set.

April 2012

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The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid, 28014, Spain
The Westin Palace, Madrid
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The Westin Palace, Madrid provides the ideal opportunity to enjoy Madrid in style, as it has 5 stars. Accommodation is plentiful here, with a large array of rooms to choose from. Plaza de Cibeles is worth a visit during your stay. Madrid Flower Market is a good option in Madrid as well. Get inspired by a visit to San Jeronimo el Real. Museum choices close by include Thyssen Bornemisza Museum and Prado Museum. Buen Retiro Park is easy to get to, and will be a fun way to spend some time.

A restaurant and a bar/lounge are part of the list of general areas that you can enjoy access to at The Westin Palace, Madrid. A sauna is present as a respite from the stress of the outside world. Shopping needs can be fulfilled at a gift shop that you can find here. Amongst the many services on offer at this accommodation are a dry cleaning/laundry service, a luggage storage and an express check-in/out service. Of particular interest to business visitors is a conference space that is part of the business facilities. Total room count here: 467. During your stay at this property you can make use of a paid valet parking service.

The air conditioning in The Westin Palace, Madrid makes for a more comfortable environment. Staying in a room here allows you to benefit from a housekeeping service. Comfort is ensured thanks to the inclusion of a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. In the bathrooms of the rooms a bathroom amenities set can be found alongside a complimentary toiletries set.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wireless high-speed Internet access (complimentary)
 Parking: Paid Valet Parking
Rooms: 467
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Limousine service
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • Tours/ticket Assistance
  • Doctor on call
General facilities:
  • Elevator
  • Multilingual staff
  • Safe at front desk
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Currency exchange
Extra common areas:
  • Restaurant
  • Bar/lounge
Business facilities:
  • Conference Facilities
Activities:
  • Fitness center
Wellness facilities:
  • Sauna
  • Massage services
  • Hairdresser
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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