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The Westin Palace, Madrid

 
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Plaza de las Cortes, 7, Madrid, Spain

  Outstanding, 4.5 2211 Guest reviews
  • Location 5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
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Nick E seville Spouse/partner April 2012 Easytobook.com traveller
 
 "air conditioning and ridiculous room service"
the air conditioning ,hotel turns this of fin the middle of the night to save energy . Unheard of in a Westin . I can see this in a two star European hotel but in a Westin??? !!!!Room service was so poor that the serviers had to come at least once or twice to get even the simplest order correct . Once they would forget to bring up sugar for the coffee , or tea bags for the tea etc. .If you look at our bill we had room service daily and not once did they get it right . For the charges of the room service items , which we do not mind paying and are not unaccostomed to paying ,we though this part of the hotel experience really fell flat and took away from the supposed 5 star experience . Its a shame as this is an incredible hotel steeped in history , great location with a very unique and pleasing archtiecture I would reccomend the hotel but with reservation Sincerely Nick economos
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The Westin Palace, Madrid
Outstanding, 4.5 5
Based on 2211 Guest reviews
  • Location
    5.0
  • Cleanliness
    4.5
  • Service
    4.5
air conditioning and ridiculous room service

You know you book the best if you go for The Westin Palace, Madrid with 5 stars. This is a perfect place for those who prefer to stay in large accommodations. When you do not want to come by car, coming by public transport is easy via nearby Atocha Railway Station. A short distance away you find Plaza de Cibeles, Cibeles Fountain as well as Puerta del Sol. Children and adults alike will enjoy a visit to Buen Retiro Park. When you choose to stay here, you are also located near Plaza de Colón.

A restaurant and a bar/lounge are part of the list of general areas that you can enjoy access to at The Westin Palace, Madrid. A sauna is present as a respite from the stress of the outside world. Shopping needs can be fulfilled at a gift shop that you can find here. Amongst the many services on offer at this accommodation are a dry cleaning/laundry service, a luggage storage and an express check-in/out service. Of particular interest to business visitors is a conference space that is part of the business facilities. Total room count here: 467. During your stay at this property you can make use of a paid valet parking service.

The air conditioning in The Westin Palace, Madrid makes for a more comfortable environment. Staying in a room here allows you to benefit from a housekeeping service. Comfort is ensured thanks to the inclusion of a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. In the bathrooms of the rooms a bathroom amenities set can be found alongside a complimentary toiletries set.

April 2012

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The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid, 28014, Spain
The Westin Palace, Madrid
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You know you book the best if you go for The Westin Palace, Madrid with 5 stars. This is a perfect place for those who prefer to stay in large accommodations. When you do not want to come by car, coming by public transport is easy via nearby Atocha Railway Station. A short distance away you find Plaza de Cibeles, Cibeles Fountain as well as Puerta del Sol. Children and adults alike will enjoy a visit to Buen Retiro Park. When you choose to stay here, you are also located near Plaza de Colón.

A restaurant and a bar/lounge are part of the list of general areas that you can enjoy access to at The Westin Palace, Madrid. A sauna is present as a respite from the stress of the outside world. Shopping needs can be fulfilled at a gift shop that you can find here. Amongst the many services on offer at this accommodation are a dry cleaning/laundry service, a luggage storage and an express check-in/out service. Of particular interest to business visitors is a conference space that is part of the business facilities. Total room count here: 467. During your stay at this property you can make use of a paid valet parking service.

The air conditioning in The Westin Palace, Madrid makes for a more comfortable environment. Staying in a room here allows you to benefit from a housekeeping service. Comfort is ensured thanks to the inclusion of a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. In the bathrooms of the rooms a bathroom amenities set can be found alongside a complimentary toiletries set.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Valet Parking
 Pet policy: Pets are not allowed.
Rooms: 467
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Limousine service
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • Tours/ticket Assistance
  • Doctor on call
General facilities:
  • Elevator
  • Multilingual staff
  • Safe at front desk
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Currency exchange
Extra common areas:
  • Restaurant
  • Bar/lounge
Business facilities:
  • Conference Facilities
Activities:
  • Fitness center
Wellness facilities:
  • Sauna
  • Massage services
  • Hairdresser
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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