Back to your search results list

The Westin Palace, Madrid

 
Save

Plaza de las Cortes, 7, Madrid, Spain

  Outstanding, 4.5 2142 Guest reviews
  • Location 5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
Close
4
Nick E seville Spouse/partner April 2012 Easytobook.com traveller
 
 "air conditioning and ridiculous room service"
the air conditioning ,hotel turns this of fin the middle of the night to save energy . Unheard of in a Westin . I can see this in a two star European hotel but in a Westin??? !!!!Room service was so poor that the serviers had to come at least once or twice to get even the simplest order correct . Once they would forget to bring up sugar for the coffee , or tea bags for the tea etc. .If you look at our bill we had room service daily and not once did they get it right . For the charges of the room service items , which we do not mind paying and are not unaccostomed to paying ,we though this part of the hotel experience really fell flat and took away from the supposed 5 star experience . Its a shame as this is an incredible hotel steeped in history , great location with a very unique and pleasing archtiecture I would reccomend the hotel but with reservation Sincerely Nick economos
In partnership with
Close
 
The Westin Palace, Madrid
Outstanding, 4.5 5
Based on 2142 Guest reviews
  • Location
    5.0
  • Cleanliness
    4.5
  • Service
    4.5
air conditioning and ridiculous room service

The luxurious 5-star The Westin Palace, Madrid will not leave you dissapointed. There are so many rooms here, you'll be spoilt for choice. Worth a visit nearby are Plaza de Cibeles and Plaza de Colón. You are not bound to your room or the direct vicinity, as Atocha Railway Station connects you to other parts of Madrid. Make your stay memorable, with a visit to Madrid Flower Market, Villa Square or Casa de la Villa. Why not stop by Buen Retiro Park for fun and frolics.

A restaurant and a bar/lounge are part of the list of general areas that you can enjoy access to at The Westin Palace, Madrid. A sauna is an example of the ample wellness facilities this accommodation has to offer its guests. You needn't travel long distances to find what you desire; there is a gift shop here. An extensive provision of services, such as a laundry service, a luggage storage and a dry cleaning/laundry service, is offered here. When you visit Madrid for business purposes, you will be delighted by a conference space available here. With 468 rooms it is not hard to find one of your liking in this hotel. This location also has guarded parking amongst its advantages.

The air conditioning in The Westin Palace, Madrid makes for a more comfortable environment. Staying in a room here allows you to benefit from a daily housekeeping service. Comfort is ensured thanks to the inclusion of a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. In the bathrooms of the rooms a bathroom amenities set can be found alongside a complimentary toiletries set.

April 2012

Show reviews

The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid, 28014, Spain
The Westin Palace, Madrid
Show on the map
  •  
  •  
  •  
  •  

The luxurious 5-star The Westin Palace, Madrid will not leave you dissapointed. There are so many rooms here, you'll be spoilt for choice. Worth a visit nearby are Plaza de Cibeles and Plaza de Colón. You are not bound to your room or the direct vicinity, as Atocha Railway Station connects you to other parts of Madrid. Make your stay memorable, with a visit to Madrid Flower Market, Villa Square or Casa de la Villa. Why not stop by Buen Retiro Park for fun and frolics.

A restaurant and a bar/lounge are part of the list of general areas that you can enjoy access to at The Westin Palace, Madrid. A sauna is an example of the ample wellness facilities this accommodation has to offer its guests. You needn't travel long distances to find what you desire; there is a gift shop here. An extensive provision of services, such as a laundry service, a luggage storage and a dry cleaning/laundry service, is offered here. When you visit Madrid for business purposes, you will be delighted by a conference space available here. With 468 rooms it is not hard to find one of your liking in this hotel. This location also has guarded parking amongst its advantages.

The air conditioning in The Westin Palace, Madrid makes for a more comfortable environment. Staying in a room here allows you to benefit from a daily housekeeping service. Comfort is ensured thanks to the inclusion of a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. In the bathrooms of the rooms a bathroom amenities set can be found alongside a complimentary toiletries set.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wired Internet, Wireless high-speed Internet access (complimentary)
 Parking: Indoor parking, Guarded parking, Valet parking service, Paid parking, Paid Valet Parking
Rooms: 468
Services:
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • Limousine service
  • Concierge
  • Luggage storage
  • Dry cleaning/laundry service
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • Tours/ticket Assistance
  • Doctor on call
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Multilingual staff
  • Safe at front desk
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
Extra common areas:
  • Restaurant
  • Bar/lounge
Business facilities:
  • Conference Facilities
Activities:
  • Fitness center
Wellness facilities:
  • Sauna
  • Massage services
  • Hairdresser
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
Customers who viewed "The Westin Palace, Madrid" also viewed:

Please provide this reference number to our customer service center representative on request, so we can help you better