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The Westin Palace, Madrid

 
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Plaza de las Cortes, 7 Madrid, Madrid, Spain

  Outstanding, 4.5 2483 Guest reviews
  • Location 5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
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Nick E seville Spouse/partner April 2012 Easytobook.com traveller
 
 "air conditioning and ridiculous room service"
the air conditioning ,hotel turns this of fin the middle of the night to save energy . Unheard of in a Westin . I can see this in a two star European hotel but in a Westin??? !!!!Room service was so poor that the serviers had to come at least once or twice to get even the simplest order correct . Once they would forget to bring up sugar for the coffee , or tea bags for the tea etc. .If you look at our bill we had room service daily and not once did they get it right . For the charges of the room service items , which we do not mind paying and are not unaccostomed to paying ,we though this part of the hotel experience really fell flat and took away from the supposed 5 star experience . Its a shame as this is an incredible hotel steeped in history , great location with a very unique and pleasing archtiecture I would reccomend the hotel but with reservation Sincerely Nick economos
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The Westin Palace, Madrid
Outstanding, 4.5 5
Based on 2483 Guest reviews
  • Location
    5.0
  • Cleanliness
    4.5
  • Service
    4.5
air conditioning and ridiculous room service

The Westin Palace, Madrid provides you with a large amount of choice thanks to its extensive selection of rooms. Its 5 stars, makes this is a fabulous option for extraordinary comfort during your Madrid trip. You can walk to Madrid Flower Market, Villa Square or Casa de la Villa from here. Museum lovers should not miss Thyssen Bornemisza Museum or Prado Museum; both are in proximity of this hotel. Buen Retiro Park is one of several nearby options for fun and entertainment. Close-by you can find San Jeronimo el Real.

Amongst the available general areas, The Westin Palace, Madrid has a restaurant and a bar/lounge. Pampering fanatic? You can find a sauna and a beauty salon here. One of the shops where you can buy goods during your stay is a gift shop. A luggage storage is one of the services, free for guests. A late check-out option and a wedding service are also available. For business guests of this hotel, a conference space can be an important feature, as can a business center and a secretarial service. Choose one of the 467 rooms. There is a paid valet parking service here, which is handy when staying at this hotel.

You will not be too hot or too cold, thanks to the air conditioning in The Westin Palace, Madrid. Use of a wake-up service, a shoe polishing service and a housekeeping service is free for all guests. Rooms in this accommodation come with paid internet access (wired). Rest assured that the rooms also feature electronics such as a radio and an alarm clock. To make your nights here more relaxed, a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress are provided.

April 2012

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The Westin Palace, Madrid
Plaza de las Cortes, 7 Madrid, Madrid, 28014, Spain
The Westin Palace, Madrid
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The Westin Palace, Madrid provides you with a large amount of choice thanks to its extensive selection of rooms.

Its 5 stars, makes this is a fabulous option for extraordinary comfort during your Madrid trip. You can walk to Madrid Flower Market, Villa Square or Casa de la Villa from here. Museum lovers should not miss Thyssen Bornemisza Museum or Prado Museum; both are in proximity of this hotel. Buen Retiro Park is one of several nearby options for fun and entertainment. Close-by you can find San Jeronimo el Real.

Amongst the available general areas, The Westin Palace, Madrid has a restaurant and a bar/lounge. Pampering fanatic? You can find a sauna and a beauty salon here. One of the shops where you can buy goods during your stay is a gift shop. A luggage storage is one of the services, free for guests. A late check-out option and a wedding service are also available. For business guests of this hotel, a conference space can be an important feature, as can a business center and a secretarial service. Choose one of the 467 rooms. There is a paid valet parking service here, which is handy when staying at this hotel.

You will not be too hot or too cold, thanks to the air conditioning in The Westin Palace, Madrid. Use of a wake-up service, a shoe polishing service and a housekeeping service is free for all guests. Rooms in this accommodation come with paid internet access (wired). Rest assured that the rooms also feature electronics such as a radio and an alarm clock. To make your nights here more relaxed, a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress are provided.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Valet Parking
 Pet policy: Pets are not allowed.
Rooms: 467
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Limousine service
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • Tours/ticket Assistance
  • Doctor on call
  • Translation/interpreting services
  • Concierge
General facilities:
  • Elevator
  • Multilingual staff
  • Safe at front desk
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Currency exchange
  • Air-conditioning
Extra common areas:
  • Restaurant
  • Bar/lounge
Business facilities:
  • Conference Facilities
  • Business center
  • Secretarial service
Activities:
  • Fitness center
Wellness facilities:
  • Sauna
  • Massage services
  • Hairdresser
  • Beauty salon
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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