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The Westin Palace, Madrid

 
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Plaza de las Cortes, 7, Madrid, Spain

  Outstanding, 4.5 2142 Guest reviews
  • Location 5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
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Nick E seville Spouse/partner April 2012 Easytobook.com traveller
 
 "air conditioning and ridiculous room service"
the air conditioning ,hotel turns this of fin the middle of the night to save energy . Unheard of in a Westin . I can see this in a two star European hotel but in a Westin??? !!!!Room service was so poor that the serviers had to come at least once or twice to get even the simplest order correct . Once they would forget to bring up sugar for the coffee , or tea bags for the tea etc. .If you look at our bill we had room service daily and not once did they get it right . For the charges of the room service items , which we do not mind paying and are not unaccostomed to paying ,we though this part of the hotel experience really fell flat and took away from the supposed 5 star experience . Its a shame as this is an incredible hotel steeped in history , great location with a very unique and pleasing archtiecture I would reccomend the hotel but with reservation Sincerely Nick economos
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The Westin Palace, Madrid
Outstanding, 4.5 5
Based on 2142 Guest reviews
  • Location
    5.0
  • Cleanliness
    4.5
  • Service
    4.5
air conditioning and ridiculous room service

If you're looking for 5-star accommodation, The Westin Palace, Madrid is a perfect choice. With such an array of rooms here, you're guaranteed to find one of your liking. Atocha Railway Station is a sufficient transport hub that is not far. Madrid is famous for Plaza de Cibeles, Cibeles Fountain and Puerta del Sol, which can all be reached on foot from this accommodation. You may enjoy a visit to Buen Retiro Park, which isn't hard to reach. Museum choices close by include Thyssen Bornemisza Museum and Prado Museum.

The common areas of The Westin Palace, Madrid include a restaurant along with a bar/lounge. A sauna is an impressive addition to the provision of wellness facilities here. Shopping in the hotel can be done, as it offers a gift shop. Guests here can enjoy conveniences such as a limousine service, a bell boy service and a doctor on call. This accommodation is chosen by many business guests, due to the presence of a conference space. There are 468 rooms to accommodate every type of traveler. The parking possibilities here include a paid valet parking service.

The air conditioning in The Westin Palace, Madrid makes for a more comfortable environment. Staying in a room here allows you to benefit from a housekeeping service. Comfort is ensured thanks to the inclusion of a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. In the bathrooms of the rooms a bathroom amenities set can be found alongside a complimentary toiletries set.

April 2012

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The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid, 28014, Spain
The Westin Palace, Madrid
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If you're looking for 5-star accommodation, The Westin Palace, Madrid is a perfect choice. With such an array of rooms here, you're guaranteed to find one of your liking. Atocha Railway Station is a sufficient transport hub that is not far. Madrid is famous for Plaza de Cibeles, Cibeles Fountain and Puerta del Sol, which can all be reached on foot from this accommodation. You may enjoy a visit to Buen Retiro Park, which isn't hard to reach. Museum choices close by include Thyssen Bornemisza Museum and Prado Museum.

The common areas of The Westin Palace, Madrid include a restaurant along with a bar/lounge. A sauna is an impressive addition to the provision of wellness facilities here. Shopping in the hotel can be done, as it offers a gift shop. Guests here can enjoy conveniences such as a limousine service, a bell boy service and a doctor on call. This accommodation is chosen by many business guests, due to the presence of a conference space. There are 468 rooms to accommodate every type of traveler. The parking possibilities here include a paid valet parking service.

The air conditioning in The Westin Palace, Madrid makes for a more comfortable environment. Staying in a room here allows you to benefit from a housekeeping service. Comfort is ensured thanks to the inclusion of a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. In the bathrooms of the rooms a bathroom amenities set can be found alongside a complimentary toiletries set.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wireless high-speed Internet access (complimentary)
 Parking: Paid parking, Paid Valet Parking
Rooms: 468
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Limousine service
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • Tours/ticket Assistance
  • Doctor on call
General facilities:
  • Elevator
  • Multilingual staff
  • Safe at front desk
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Currency exchange
Extra common areas:
  • Restaurant
  • Bar/lounge
Business facilities:
  • Conference Facilities
Activities:
  • Fitness center
Wellness facilities:
  • Sauna
  • Massage services
  • Hairdresser
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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