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The Westin Palace, Madrid

 
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Plaza de las Cortes, 7 Madrid, Madrid, Spain

  Outstanding, 4.5 3090 Guest reviews
  • Location 5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
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4
Nick E seville Spouse/partner April 2012 Easytobook traveller
 
 "air conditioning and ridiculous room service"
the air conditioning ,hotel turns this of fin the middle of the night to save energy . Unheard of in a Westin . I can see this in a two star European hotel but in a Westin??? !!!!Room service was so poor that the serviers had to come at least once or twice to get even the simplest order correct . Once they would forget to bring up sugar for the coffee , or tea bags for the tea etc. .If you look at our bill we had room service daily and not once did they get it right . For the charges of the room service items , which we do not mind paying and are not unaccostomed to paying ,we though this part of the hotel experience really fell flat and took away from the supposed 5 star experience . Its a shame as this is an incredible hotel steeped in history , great location with a very unique and pleasing archtiecture I would reccomend the hotel but with reservation Sincerely Nick economos
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The Westin Palace, Madrid
Outstanding, 4.5 5
Based on 3090 Guest reviews
  • Location
    5.0
  • Cleanliness
    4.5
  • Service
    4.5
air conditioning and ridiculous room service

The Westin Palace, Madrid gives you lots of choices, thanks to the extensive selection of rooms. Its 5 stars, makes this is a fabulous option for extraordinary comfort during your Madrid trip. You can walk to Madrid Flower Market, Villa Square and Casa de la Villa from here. Museum goers will enjoy Thyssen Bornemisza Museum and Prado Museum, both in the property's proximity. Buen Retiro Park is one of several nearby options for fun and entertainment. Nearby you'll find San Jeronimo el Real.

The Westin Palace, Madrid has a restaurant and a bar/lounge on-site. On-site you'll find pleasant wellness facilities such as a sauna and a beauty salon. One shop in this accommodation is a gift shop. This accommodation extends guest services such as a luggage storage, a wedding service and a concierge service. Business facilities on the premises include a conference space and a business center, as well as a secretarial service. There are 467 rooms from which you can choose at this location. This location also has a paid valet parking service.

For you comfort, The Westin Palace, Madrid offers air conditioning. Conveniences at this property include a wake-up service, a housekeeping service and also . Stay up to date on news, e-mail and more via wireless high-speed Internet access (surcharge). Typically, a bathroom amenities set, a shower/bath combination and a deep soaking bath comprise bathroom facilities in the rooms. To make your nights here relaxing, a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress are provided.

April 2012

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The Westin Palace, Madrid
Plaza de las Cortes, 7 Madrid, Madrid, 28014, Spain
The Westin Palace, Madrid
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The Westin Palace, Madrid gives you lots of choices, thanks to the extensive selection of rooms.

Its 5 stars, makes this is a fabulous option for extraordinary comfort during your Madrid trip. You can walk to Madrid Flower Market, Villa Square and Casa de la Villa from here. Museum goers will enjoy Thyssen Bornemisza Museum and Prado Museum, both in the property's proximity. Buen Retiro Park is one of several nearby options for fun and entertainment. Nearby you'll find San Jeronimo el Real.

The Westin Palace, Madrid has a restaurant and a bar/lounge on-site. On-site you'll find pleasant wellness facilities such as a sauna and a beauty salon. One shop in this accommodation is a gift shop. This accommodation extends guest services such as a luggage storage, a wedding service and a concierge service. Business facilities on the premises include a conference space and a business center, as well as a secretarial service. There are 467 rooms from which you can choose at this location. This location also has a paid valet parking service.

For you comfort, The Westin Palace, Madrid offers air conditioning. Conveniences at this property include a wake-up service, a housekeeping service and also . Stay up to date on news, e-mail and more via wireless high-speed Internet access (surcharge). Typically, a bathroom amenities set, a shower/bath combination and a deep soaking bath comprise bathroom facilities in the rooms. To make your nights here relaxing, a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress are provided.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Valet Parking, Parking Nearby
 Pet policy: Pets are not allowed.
Rooms: 467
Services:
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Limousine service
  • Concierge
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • Tours/ticket Assistance
  • Translation/interpreting services
  • Computer Rental
  • Doctor on call
General facilities:
  • Elevator
  • Pets allowed
  • Multilingual staff
  • Safe at front desk
  • Multiple Small Meeting Rooms
  • Newspapers
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Currency exchange
  • Air-conditioning
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Terrace
Business facilities:
  • Business center
  • Secretarial service
  • Conference Facilities
Activities:
  • Fitness center
Wellness facilities:
  • Sauna
  • Massage services
  • Hairdresser
  • Beauty salon
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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