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The Westin Palace, Madrid

 
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Plaza de las Cortes, 7 Madrid, Madrid, Spain

  Outstanding, 4.5 2518 Guest reviews
  • Location 5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
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Nick E seville Spouse/partner April 2012 Easytobook.com traveller
 
 "air conditioning and ridiculous room service"
the air conditioning ,hotel turns this of fin the middle of the night to save energy . Unheard of in a Westin . I can see this in a two star European hotel but in a Westin??? !!!!Room service was so poor that the serviers had to come at least once or twice to get even the simplest order correct . Once they would forget to bring up sugar for the coffee , or tea bags for the tea etc. .If you look at our bill we had room service daily and not once did they get it right . For the charges of the room service items , which we do not mind paying and are not unaccostomed to paying ,we though this part of the hotel experience really fell flat and took away from the supposed 5 star experience . Its a shame as this is an incredible hotel steeped in history , great location with a very unique and pleasing archtiecture I would reccomend the hotel but with reservation Sincerely Nick economos
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The Westin Palace, Madrid
Outstanding, 4.5 5
Based on 2518 Guest reviews
  • Location
    5.0
  • Cleanliness
    4.5
  • Service
    4.5
air conditioning and ridiculous room service

The Westin Palace, Madrid gives you lots of choices, thanks to the extensive selection of rooms. Its 5 stars, makes this is a fabulous option for extraordinary comfort during your Madrid trip. You can walk to Madrid Flower Market, Villa Square and Casa de la Villa from here. Museum goers will enjoy Thyssen Bornemisza Museum and Prado Museum, both in the property's proximity. Buen Retiro Park is one of several nearby options for fun and entertainment. Nearby you'll find San Jeronimo el Real.

Amongst the available general areas, The Westin Palace, Madrid has a restaurant and a bar/lounge. Need some pampering? You can find a sauna and a beauty salon here. You can shop at a gift shop, located at the property. Services available include a luggage storage, a late check-out option and a wedding service. For business guests, a conference space can be important, as can a business center and a secretarial service. Choose one of the 467 rooms. There is a paid valet parking service at this accommodation.

You will not be too hot or too cold, thanks to the air conditioning in The Westin Palace, Madrid. Use of a wake-up service, a shoe polishing service and a housekeeping service is free for all guests. Rooms in this accommodation come with paid internet access (wired). Rest assured that the rooms also feature electronics such as a radio and an alarm clock. To make your nights here more relaxed, a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress are provided.

April 2012

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The Westin Palace, Madrid
Plaza de las Cortes, 7 Madrid, Madrid, 28014, Spain
The Westin Palace, Madrid
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The Westin Palace, Madrid gives you lots of choices, thanks to the extensive selection of rooms.

Its 5 stars, makes this is a fabulous option for extraordinary comfort during your Madrid trip. You can walk to Madrid Flower Market, Villa Square and Casa de la Villa from here. Museum goers will enjoy Thyssen Bornemisza Museum and Prado Museum, both in the property's proximity. Buen Retiro Park is one of several nearby options for fun and entertainment. Nearby you'll find San Jeronimo el Real.

Amongst the available general areas, The Westin Palace, Madrid has a restaurant and a bar/lounge. Need some pampering? You can find a sauna and a beauty salon here. You can shop at a gift shop, located at the property. Services available include a luggage storage, a late check-out option and a wedding service. For business guests, a conference space can be important, as can a business center and a secretarial service. Choose one of the 467 rooms. There is a paid valet parking service at this accommodation.

You will not be too hot or too cold, thanks to the air conditioning in The Westin Palace, Madrid. Use of a wake-up service, a shoe polishing service and a housekeeping service is free for all guests. Rooms in this accommodation come with paid internet access (wired). Rest assured that the rooms also feature electronics such as a radio and an alarm clock. To make your nights here more relaxed, a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress are provided.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Valet Parking
 Pet policy: Pets are not allowed.
Rooms: 467
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Limousine service
  • Luggage storage
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Wedding Services
  • Tours/ticket Assistance
  • Doctor on call
  • Translation/interpreting services
  • Concierge
General facilities:
  • Elevator
  • Multilingual staff
  • Safe at front desk
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Currency exchange
  • Air-conditioning
Extra common areas:
  • Restaurant
  • Bar/lounge
Business facilities:
  • Conference Facilities
  • Business center
  • Secretarial service
Activities:
  • Fitness center
Wellness facilities:
  • Sauna
  • Massage services
  • Hairdresser
  • Beauty salon
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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