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The Westin Palace, Madrid

 
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Plaza de las Cortes, 7, Madrid, Spain

  Outstanding, 4.5 1984 Guest reviews
  • Location 5
     
  • Value 4
     
  • Rooms 4.5
     
  • Service 4.5
     
  • Cleanliness 4.5
     
  • Sleep quality 4.5
     
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Nick E seville Spouse/partner April 2012 Easytobook.com traveller
 
 "air conditioning and ridiculous room service"
the air conditioning ,hotel turns this of fin the middle of the night to save energy . Unheard of in a Westin . I can see this in a two star European hotel but in a Westin??? !!!!Room service was so poor that the serviers had to come at least once or twice to get even the simplest order correct . Once they would forget to bring up sugar for the coffee , or tea bags for the tea etc. .If you look at our bill we had room service daily and not once did they get it right . For the charges of the room service items , which we do not mind paying and are not unaccostomed to paying ,we though this part of the hotel experience really fell flat and took away from the supposed 5 star experience . Its a shame as this is an incredible hotel steeped in history , great location with a very unique and pleasing archtiecture I would reccomend the hotel but with reservation Sincerely Nick economos
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The Westin Palace, Madrid
Outstanding, 4.5 5
Based on 1984 Guest reviews
  • Location
    5.0
  • Cleanliness
    4.5
  • Service
    4.5
air conditioning and ridiculous room service

Discover Madrid in luxury in the 5-star The Westin Palace, Madrid. With such an array of rooms here, you're guaranteed to find one of your liking. Madrid Flower Market, Villa Square and Casa de la Villa are popular attractions that are easy to reach from this accommodation. Staying here puts you in a good position for easy access to Plaza de Cibeles, Cibeles Fountain plus Puerta del Sol. In the vicinity of this accommodation you find San Jeronimo el Real. Plaza de Colón, at only 1.1 km (0.7 miles) from here, is a point of interest you should definitely see during your stay.

Common areas including a restaurant, a bar/lounge, and even an exhibit space, are accessible at The Westin Palace, Madrid. Wellness facilities of this hotel include a sauna and a beauty salon. A gift shop is available to buy what you want. The accommodation offers a luggage storage, a dry cleaning/laundry service and a wedding service. The business segment here is represented by several features that include a conference space, a business center and also an audio-visual equipment set. Take your pick from 467 rooms found here. Travellers in private transport will be pleased there is guarded parking available.

The air conditioning in The Westin Palace, Madrid makes for a more comfortable environment. Staying in a room here allows you to benefit from a daily housekeeping service. Comfort is ensured thanks to the inclusion of a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. In the bathrooms of the rooms a bathroom amenities set can be found alongside a complimentary toiletries set.

April 2012

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The Westin Palace, Madrid
Plaza de las Cortes, 7, Madrid, 28014, Spain
The Westin Palace, Madrid
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Discover Madrid in luxury in the 5-star The Westin Palace, Madrid. With such an array of rooms here, you're guaranteed to find one of your liking. Madrid Flower Market, Villa Square and Casa de la Villa are popular attractions that are easy to reach from this accommodation. Staying here puts you in a good position for easy access to Plaza de Cibeles, Cibeles Fountain plus Puerta del Sol. In the vicinity of this accommodation you find San Jeronimo el Real. Plaza de Colón, at only 1.1 km (0.7 miles) from here, is a point of interest you should definitely see during your stay.

Common areas including a restaurant, a bar/lounge, and even an exhibit space, are accessible at The Westin Palace, Madrid. Wellness facilities of this hotel include a sauna and a beauty salon. A gift shop is available to buy what you want. The accommodation offers a luggage storage, a dry cleaning/laundry service and a wedding service. The business segment here is represented by several features that include a conference space, a business center and also an audio-visual equipment set. Take your pick from 467 rooms found here. Travellers in private transport will be pleased there is guarded parking available.

The air conditioning in The Westin Palace, Madrid makes for a more comfortable environment. Staying in a room here allows you to benefit from a daily housekeeping service. Comfort is ensured thanks to the inclusion of a hypo-allergenic bedding set (upon request), a Premium bedding set and a pillowtop mattress. In the bathrooms of the rooms a bathroom amenities set can be found alongside a complimentary toiletries set.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 12:00
 Internet: Wired Internet, Wireless high-speed Internet access (complimentary)
 Parking: Indoor parking, Guarded parking, Valet parking service, Paid parking, Paid Parking (limited), Paid Valet Parking
Rooms: 467
Services:
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • Limousine service
  • Concierge
  • Luggage storage
  • 24-hour security
  • Doctor on call
  • Dry cleaning/laundry service
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Event Catering
  • Cell Phone Rental
  • Computer Rental
  • Wedding Services
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Multilingual staff
  • Safe at front desk
  • Banqueting service
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Doorman/doorwoman
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Exhibit Space
Business facilities:
  • Conference Facilities
  • Business center
  • Audio-visual Equipment
Activities:
  • Fitness center
Wellness facilities:
  • Sauna
  • Massage services
  • Beauty salon
  • Hairdresser
Shops:
  • Gift shop
  • Shops
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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