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Hotel Rex Madrid


Gran Via, 43, Madrid, Spain

Great, 3.5
Based on 688 Guest reviews
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An elegant, traditional-style Madrid hotel on a central location, between Plaza de España and Plaza del Callao.

Hotel Rex Madrid is an elegant, traditional-style hotel with a central location, providing a great base to visit Madrid's many cultural sites. The hotel is situated on Gran Vía, between the main squares of España and Callao. The hotel is close to the main museums and to the historical parts of Madrid. the hotel is well-linked with Madrid’s public transport system. Several bus stops are close by and metro station ‘Callao’ is only a 1-minute walk away and connects you to metro lines 3 and 5 which bring you to other interesting parts of Madrid.

The location of the Rex Hotel allows you to walk to attractions such as the Royal Palace, Puerta del Sol and Plaza Mayor. You can also enjoy the wide and varied shopping facilities in the surrounding streets.

In the morning you can start a busy day of sightseeing with an extensive and delicious buffet breakfast. The hotel’s helpful staff will be happy to assist you with bookings for excursions, theatres and the best restaurants of the area. Amongst the hotel’s high quality services you can even find a hairdresser. Hotel Rex Madrid offers 145 comfortable rooms. These air-conditioned rooms all boast an en-suite bathroom and are fully equipped with modern room facilities such as Wi-Fi internet connection, a TV with satellite TV, a mini-bar and a safe.

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Reviews Back to top
Great, 3.5
688 Guest reviews
  • Location 4.5
  • Value 3.5
  • Rooms 3
  • Service 3
  • Cleanliness 3.5
  • Sleep quality 3.5
Kat L Madrid June 2013 Easytobook traveller
 "Hotel Rex"
Nice hotel, excellent location! Many shops and attractions were on a walking distance. We were especially fond of the breakfast buffet. The price is rather low for what you get. We really enjoyed our visit in Hotel Rex.
Cay A Madrid November 2012 Easytobook traveller
Breakfast meal could preferably be varied more, per example with boiled or fried eggs or bacon and vegetables ex tomatoes.Very small bathroom. Sitting on the toilet with your chin in the hand-basin. Otherwise OK.
Annemarie M Dublin Spouse/partner April 2012 Easytobook traveller
 "Dont take any notice of previous reviews!!"
I have read lots of reviews with petty complaints about this hotel. And just as well i overlooked them all as none of them are true. I really do not get some people at all that said the place was filthy, had prostitutes outside, complained about the air con, complained about having to walk down 8 steps or something as ridiculous as the elevators being too small. The place is grand and i have no complaints at all. Yes the place is a bit of an older building. But it is spotless and the friendly cleaners were around without fail throughout the day everyday. Yes the reception is down a few steps but that's all it is. It's hardly a huge inconvenience to do something at most twice (checking in and out) that takes 5 seconds. Also the staff on reception were polite and bilingual. Provided us with maps and anything we asked for. There are 2 elevators. One holds 3 people and the other 4. Yes there can be a bit of a wait at busy times but it's only a few minutes. The price includes a good buffetbreakfast. The rooms are good. Nice and clean. Good shower, tv, air con, peacefulness. The beds were the only thing that weren't the best. But if you are like me and sleep quite easily you'll have no problem. The location is also perfect with metro's in different directions less than 2 mins away. It's a 3 star hotel which means there won't be robes and slippers. But if you want a good priced clean hotel in a great location this is the one. Ignore all that petty crap about pillows not being too fluffy or the carpet being too furry or whatever nonsense idiots go onto the inetnet to complain about.
Anonymous United Kingdom June 2011 Easytobook traveller
 "Central but near 'seedy area' good breakfast"
Pros: Central but near 'seedy area' good breakfast
Cons: Area
CHARLES KEEN United Kingdom Spouse/partner June 2011 Easytobook traveller
 "I found the hotel clean and the daily breakfast was very good"
Pros: I found the hotel clean and the daily breakfast was very good. the hotel is handily placed for the centre of madrid.
Cons: I stopped at the hotel rex on two occasions. my first stay was for two nights and then a week later a further three nights. on the first visit,i was in room 411 and there was no plug for the sink in the was no problem for two nights and i put up with it.
on my second visit one week later, i was in room 215 and there was no plug again in the sink!irritated and curious i went to the hotel reception to find out about this strange situation. imagine my suprise when i informed the reception staff that there was no plug for the sink , to be informed by the staff that there was no plugs in the entire hotel!
the staff member then reached under the counter and presented me with a plug on a 12 inch chain! i kid you not. i gave them the plug back on the day i checked out when i paid my bill. room 215 was quite a noisy room, partly due to fellow inconsiderate guests in the corridors or slamming their room doors etc. also from this room you could hear the hotel boiler or heating system switch on or off after a period of time - which could be quite annoying.
also the hotel reception is not at ground floor, it is situated at basement level with no lift. so you have to manhandle your heavy bags down the steps where the reception and lifts are located. you have to do this procedure in reverse when you leave and i did see several elderly people struggle with their bags to get them from the basement to street level.
incidentally, if i had not stopped at the hotel twice in 2 different rooms, i would not have become aware of the lack of plugs for the sinks. maybe, everyone like me would have just put up with it for a short period.
John Bekou Canada Spouse/partner June 2011 Easytobook traveller
 "Best location"
Pros: Best location
Anonymous United Kingdom May 2011 Easytobook traveller
 "Hotel was clean , staff helpfull, excellent breakfast"
Pros: Hotel was clean , staff helpfull, excellent breakfast
Cons: Steps from street level to reception were v/awkward especially when handling luggage
MANUEL BASAURI Mexico Spouse/partner May 2011 Easytobook traveller
 "Muy buena impresión, fue el mejor de los hoteles en los que estubimos,..."
Pros: Muy buena impresión, fue el mejor de los hoteles en los que estubimos, todo bien y excelente desayuno.
Cons: Mejorar la vista del hotel por la parte interna de él que nos tocaba ver desde la habitación 916.
Jose Ferreira Portugal Spouse/partner March 2011 Easytobook traveller
Anonymous United Kingdom Spouse/partner February 2011 Easytobook traveller
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 12:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet at additional cost in all rooms and general areas (lobby/reception etc.)
 Parking: Paid parking is possible near the hotel.
 Pet policy: Pets are not allowed.
Rooms: 145
  • Laundry service
  • 24-hour front desk
  • Wake-up calls
  • Ironing service
  • Fax service
  • Luggage storage
  • Tourist information
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Multilingual staff
  • City maps
  • Newspapers
Extra common areas:
  • Bar/lounge
  • Non-smoking area (generic)
  • Smoking area
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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