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Hotel Urban Madrid


Carrera de San Jeronimo, 34, Madrid, Spain

Outstanding, 4.5
Based on 1250 Guest reviews
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This central Madrid boutique hotel from the 21st century has a marked Art-Deco style and avant-garde architecture.

The Hotel Urban Madrid is located on Carrera de San Jerónimo, in the very centre of Madrid, just a few minutes away from Puerta del Sol. It is a central location well connected with any area in the city, ideal for any visit, whether business or pleasure.

This 5-star hotel is the urban hotel of the 21st century for luxury lovers wanting to escape tradition. At the Hotel Urban Madrid you will receive personalised five-star luxury service; it is a cosmopolitan and diverse place where there are no rules. Amongst the hotel’s high quality services you will find a swimming pool open to the sky, a moonlit restaurant and a spectacular patio facing the heart of the city. The Urban Hotel mixes Zimbabwean black stone with the most pure Italian alabaster. The interiors combine black wood and leather and gold walls with the exquisite works of art.

The 96 exquisite guest rooms of the Urban Hotel in Madrid achieve a perfect harmony in the combination of materials and the exuberance of the collection Chinese, Hindu and African pieces on display. Also has a space dedicated exclusively to Papua New Guinea art. The careful lighting of each space will make your stay a one-of-a-kind experience.

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Reviews Back to top
Outstanding, 4.5
1250 Guest reviews
  • Location 5
  • Value 4
  • Rooms 4
  • Service 4.5
  • Cleanliness 4.5
  • Sleep quality 4.5
gurmeet s Madrid November 2012 Easytobook traveller
 "Stay at Urban"
Second stay here, this time for business. excellent location for museums and parks. Sharp, sleek and an arty, modern feel. Evening bar a real destination. Disappointing for the price, however, with no tea/coffee facilities in the room and no iron in the room, only an exorbitant ironing service. When on a tight business schedule and a suitcase full of creased clothes, this is enough to put me off staying here again. For this calibre of hotel this and a hefty room bill, these shortcomings could easily be addressed.
Suzanne Bennison United Kingdom Spouse/partner January 2012 Easytobook traveller
 "I booked the hotel to take my partner on a surprise weekend to madrid"
Pros: I booked the hotel to take my partner on a surprise weekend to madrid. lovely bathroom with toiletries and all mod cons. the hotel is very modern which we love and everything was clean and new looking. the hotel staff can't do enough for you and gave us excellent recomendations about where to eat out etc. free glass of champagne in the bar and constant nibbles flowing. we definitely felt pampered at the urban.
Emma Ashfield United Kingdom Individual traveler August 2011 Easytobook traveller
WOOD DAVID Australia Spouse/partner July 2011 Easytobook traveller
Pros: None
Cons: Noisy internally with poor room outlook
Anonymous United States Spouse/partner May 2011 Easytobook traveller
Anonymous United Kingdom Family with kids April 2011 Easytobook traveller
 "Excellent contemporary hotel, could not fault it"
Pros: Excellent contemporary hotel, could not fault it.
Raul Reemet Estonia Group of friends August 2010 Easytobook traveller
 "Confortable, stylish"
Pros: Confortable, stylish
Takafumi Oiwa United States Spouse/partner August 2010 Easytobook traveller
Eduardo Farrales Fontecha United States Spouse/partner July 2010 Easytobook traveller
 "Excellent location - close to everything - sol, gran via, plaza mayoir,..."
Pros: Excellent location - close to everything - sol, gran via, plaza mayoir, prado museum, salamanca, and chueca. housekeeping was spot on, and the overall modern hotel design, atmosphere, including the roof top pool and terrace, and artworks were better than expected.
Cons: Hotel service was spotty - long waits for drink orders on the rooftop deck during the day(1hour on 2 occassions), but the evening service however, was excellent and super friendly. overall the hotel staff (doorman, receptionist) were professional, but not friendly.
Anonymous United Kingdom Individual traveler March 2010 Easytobook traveller
 "Great location, quiet rooms, excellent facilities, stylish and comfortable"
Pros: Great location, quiet rooms, excellent facilities, stylish and comfortable
Cons: Air conditioning slightly noisy at night
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 12:00
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in all rooms and general areas (lobby/reception etc.)
 Parking: Indoor parking
Paid parking is available at the hotel.
 Airport shuttle: Airport Transportation (surcharge)
 Pet policy: Pets allowed Free of charge
Rooms: 96
  • Laundry service
  • 24-hour front desk
  • 24-hour room service
  • Babysitting
  • Car rental desk
  • Translation/interpreting services
  • Wake-up calls
  • Limousine service
  • Ironing service
  • VIP facilities
  • Concierge
  • Fax service
  • Luggage storage
  • Tourist information
  • Daily newspaper
  • Voicemail
  • Dry cleaning/laundry service
  • Bell boy
  • Late check-out
  • Express check-in/out
  • Doctor on call
General facilities:
  • Elevator
  • Currency exchange
  • Air-conditioning
  • Access for disabled
  • Multilingual staff
  • Banqueting service
  • City maps
  • Safe at front desk
  • Historic building
  • Newspapers
  • Panoramic elevator
  • Pets allowed
  • Newspapers
  • Breakfast Available (surcharge)
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Terrace
  • Cocktail lounge
  • Coffee shop/café
  • Social meeting rooms
  • Rooftop Terrace
  • Night club
Business facilities:
  • Conference Facilities
  • Business center
  • Secretarial service
  • Fitness center
Wellness facilities:
  • Sauna
  • Solarium (terrace)
  • Spa/wellness center
  • Turkish bath
  • Steam Room
Swimming Facilities:
  • Swimming pool
  • Outdoor swimming pool
Food & beverage:

Thanks to chef Joaquín de Felipe and maître Francisco Patón, the Hotel Urban is one of the most important reference points for dining in Madrid.

Two spaces that have stood out since they opened are the Glass Bar oyster and cocktail bar and the restaurant Europa Decó, which has received numerous national and international prizes with its ethnic décor and contemporary cuisine. Without a doubt, one of the best restaurants in Madrid.

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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