Cons: Booked double bed, got 2 singles on wheels on wooden floors - nice. a/c was not working and room boiling even with windows open. complaint met with pay another 60e initially then moved to another room for next 2 nights (no charge, more like where's my refund for the hassle). still 2 single beds, no wheels but still wooden floors so pretty poor.
Pros: Staff were extremely helpful
Cons: Many, to numerous to list.a few of which are, bedroom very small. no storage room for clothes except for 5 hangers in a tiny wardrobe.paintwork dirty. bedding and curtains stinking of cigarettes even though requested no smoking room.breakfast cost 15 euros each per day for continental, did not use this facility.
Pros: Hotel was in a great location within gran via
Cons: Hotel staff weren't always too friendly, my girlfriend asked where she could get cigarettes and they just pointed upstairs and said the bar, when we got the lift to the bar it was closed. so we asked reception again and they said a bar outside but didn't give us any realy help or clear directions. my girlfriend also found a couple of insect type bugs in the bathroom on the monday evening!
5
Rakesh AnandAustraliaSpouse/partnerSeptember 2010
"Fantastic facility, right in the heart of the city! staff were helpful,..."
Pros: Fantastic facility, right in the heart of the city! staff were helpful, rooms were magnificant.
Cons: Though the rooms have internet, you need to plug your laptop in with a network cable (they require a 10 euro deposit for this).
some of the staff were also a bit off their game e.g. gave us incorrect information, or could've made things a bit easier.
4
AnonymousUnited StatesTravelling in a GroupSeptember 2010
5
Michael MetcalfeAustraliaIndividual travelerAugust 2010
Natania de BeerSouth AfricaSpouse/partnerApril 2010
"It was the first night of your trip to europe"
Pros: It was the first night of your trip to europe. the hotel was so perfectly situated it was almost unbelievable! we did enjou the modern finishing!! defnitely the best choice for madrid!
4
CurtisUnited KingdomMarch 2010
"Good efficient and helpful staff"
Pros: Good efficient and helpful staff.good breakfast and enjoyed the catering in the bar.room good and quiet.
4
AnonymousUnited KingdomTravelling in a GroupMarch 2010
"Hotel in good location, helpfull staff, nice rooms"
Pros: Hotel in good location, helpfull staff, nice rooms
An attractive Madrid Hotel, superbly located in the city centre on Gran Vía street, near the Plaza Callao square.
Hotel Vincci Capitol Madrid is a charming accommodation that enjoys a fantastic location in the city centre of Madrid, right on the well-known Gran Vía street and Plaza Callao. Puerta del Sol and Plaza Mayor are a short walk from here, and the Royal Palace can also be reached on foot. Callao metro station is a few minutes’ walk from the hotel.
Vincci Capitol Madrid is housed in a building that's symbolic of Madrid’s “Art Deco” civil architecture. The hotel offers breath-taking views from its lovely terrace on the roof. The ground floor houses one of the most famous cinemas on Madrid’s Gran Vía, ‘Cines Capitol’. Additionally, fantastic views of Madrid are offered from the hotel bar, where a tasty and copious breakfast buffet is served daily. Wireless Internet connection is available in the cafeteria of the hotel. The hotel also boasts an inviting Spa with massage service and an ice fountain.
The 137 elegant and sophisticated guestrooms of the Hotel Vincci Capitol Madrid are fully equipped with high-quality amenities, and the most avant-garde decorative elements to ensure guests a pleasant and an unforgettable stay while visiting Madrid. All rooms are air conditioned and heated, and include en-suite bathroom facilities; wake-up calls and room service are also available.
This Double/Twin Room is bright and spacious. The room features high-tech facilities, a pillow menu, complete welcome kit, private bathroom and the below listed facilities. Smoking rooms and rooms with a Jacuzzi can be requested at the hotel.
Room facilities
Additional beds - upon request
Air-conditioning
Bath
Bidet
Early check-in
Facilities for disabled people
Hairdryer
Heating
Iron and ironing board - upon request
Late check-out
Minibar
Non-smoking room - upon request
Pay-TV
Private Bathroom
Room Service
Room service - limited hour
Room with view
Safe
Satellite TV
Shower
Smoke detectors
Smoking room
Telephone
Telephone in bathroom
Television
Toilet
Wake-up calls
Wired Internet free of charge
Child policy / extra beds
1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
This Superior Double Room is bright and spacious. The room features high-tech facilities, a pillow menu, complete welcome kit, private bathroom and the below listed facilities. Smoking rooms and rooms with a Jacuzzi can be requested at the hotel.
Room facilities
Additional beds - upon request
Air-conditioning
Bath
Bidet
Early check-in
Facilities for disabled people
Hairdryer
Heating
Iron and ironing board - upon request
Late check-out
Minibar
Non-smoking room - upon request
Pay-TV
Private Bathroom
Room Service
Room service - limited hour
Room with view
Safe
Satellite TV
Shower
Smoke detectors
Smoking room
Telephone
Telephone in bathroom
Television
Toilet
Wake-up calls
Wired Internet free of charge
Child policy / extra beds
1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
This Double/Twin Room is bright and spacious. The room features high-tech facilities, a pillow menu, complete welcome kit, private bathroom and the below listed facilities. Smoking rooms and rooms with a Jacuzzi can be requested at the hotel.
Room facilities
Additional beds - upon request
Air-conditioning
Bath
Bidet
Early check-in
Facilities for disabled people
Hairdryer
Heating
Iron and ironing board - upon request
Late check-out
Minibar
Non-smoking room - upon request
Pay-TV
Private Bathroom
Room Service
Room service - limited hour
Room with view
Safe
Satellite TV
Shower
Smoke detectors
Smoking room
Telephone
Telephone in bathroom
Television
Toilet
Wake-up calls
Wired Internet free of charge
Child policy / extra beds
1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
This Superior Double Room is bright and spacious. The room features high-tech facilities, a pillow menu, complete welcome kit, private bathroom and the below listed facilities. Smoking rooms and rooms with a Jacuzzi can be requested at the hotel.
Room facilities
Additional beds - upon request
Air-conditioning
Bath
Bidet
Early check-in
Facilities for disabled people
Hairdryer
Heating
Iron and ironing board - upon request
Late check-out
Minibar
Non-smoking room - upon request
Pay-TV
Private Bathroom
Room Service
Room service - limited hour
Room with view
Safe
Satellite TV
Shower
Smoke detectors
Smoking room
Telephone
Telephone in bathroom
Television
Toilet
Wake-up calls
Wired Internet free of charge
Child policy / extra beds
1 child(-ren) up to 12 year(-s) old can stay free of charge when using existing beds.
Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
Internet:
Wi-Fi Internet free of charge in general areas only (lobby/reception etc.) In the cafeteria. Wired Internet free of charge in the rooms only
Pet policy:
Pets are not allowed
Rooms:
137
Services:
Laundry service
24-hour front desk
Doctor on call
Photocopy center
Theatre desk
Wake-up calls
Ironing service
Concierge
Fax service
Luggage storage
Room service - limited hour
Tourist information
General facilities:
Elevator
Currency exchange
Air-conditioning
Access for disabled
Multilingual staff
Historic building
Panoramic elevator
Safe at front desk
Extra common areas:
Bar/lounge
Terrace
Cocktail lounge
Smoking area
Business facilities:
Business center
Wellness facilities:
Sauna
Solarium (terrace)
Spa/wellness center
Turkish bath
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