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Mount Royal Hotel Dubai

 
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Al Nasar Square Deira Dubai UAE, Dubai, United Arab Emirates

  Good, 2.5 9 Guest reviews
  • Location 3.5
     
  • Value 2
     
  • Rooms 3
     
  • Service 2
     
  • Cleanliness 3.5
     
  • Sleep quality 2.5
     
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JEHANGIR Z Basel March 2012 Easytobook.com traveller
 
 "Worst service I have ever seen in my life"
I have never gone through such a horrible time in a hotel, the worst service I have ever witnessed. It started right from the moment I entered the hotel, first the receptionist asked me to give him the copy of the email of hotel confirmation, since I had kept it in my documents I requested him to check with my name which he refused. Finally I had to take out from my bunch of papers then he asked me to submit my passport until I stay there which I refused to submit and asked him to show any government notification in this regard. Having left with no choice he angrily took my passport and said he will return after taking photocopies in 10 minutes, after 45 minutes when I called him from my room he said he needs another 30 minutes as he is busy. Whatever happened during my 3 day stay is a nightmare. Finally, while checking out I asked him to give me the final bill which he refused to give and told me to contact Easy-to-book since they arranged the booking and they are responsible for the final bill. With this review I ask Easy-to-book to kindly let me know if they are responsible for giving me the final bill?I will recommend any one visiting Dubai to avoid this hotel at any cost what so ever.
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Mount Royal Hotel Dubai
Good, 2.5 5
Based on 9 Guest reviews
  • Location
    3.5
  • Cleanliness
    3.5
  • Service
    2.0
From $ 180
Worst service I have ever seen in my life

Rated with star class 2, Mount Royal Hotel posits value over decadence. From here you can walk to several attractions, including Bastakiya District and Municipality Museum.





March 2012

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Mount Royal Hotel Dubai
Al Nasar Square Deira Dubai UAE, Dubai, Dubayy, , United Arab Emirates
Mount Royal Hotel Dubai
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Rated with star class 2, Mount Royal Hotel posits value over decadence.

From here you can walk to several attractions, including Bastakiya District and Municipality Museum.




Hotel policies & services
 Check-in: From 12:00 Check-out: Until 12:00
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