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Hallmark Hotel & Spa Bournemouth


Durley Chine Road, Bournemouth, Dorset, England, Bournemouth, United Kingdom

Impressive, 3.0
Based on 1240 Guest reviews
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A larger establishment, Hallmark Hotel & Spa Bournemouth offers a number of rooms to choose from.

The 4-star rating ensures a memorable stay here.

Hallmark Hotel & Spa Bournemouth features a restaurant, a bar/lounge and a smoking area. When visiting Bournemouth, many guests chose this property for its swimming facilities: an indoor swimming pool. On-site opportunities for relaxation include a spa tub, a jacuzzi and a beauty salon. The extensive list of guest services includes a dry cleaning/laundry service, a late check-out option and a wedding service. Organize an event in one of the meeting rooms. A conference space is available to accommodate business travelers. There is a selection of 83 rooms to choose from. Need a place to park your car? There's free self service parking at limited hours at the accommodation.

Hallmark Hotel & Spa Bournemouth is completely non-smoking. Standard room amenities here are enhanced by a wake-up service as well as a housekeeping service. Here, you can stay connected via wireless high-speed Internet access (complimentary). Convenient electronics in each room, including a radio. Rooms with a city view should be reserved in advance.

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Reviews Back to top
Impressive, 3
1240 Guest reviews
  • Location 4
  • Value 3
  • Rooms 3
  • Service 3.5
  • Cleanliness 3.5
  • Sleep quality 3.5
A TripAdvisor Member Bournemouth Spouse/partner February 2015 Easytobook traveller
 "Disappointing weekend away"
We try and visit the hotel once a year as we like the spa facilities, and location. However this visit was a little disappointing. Firstly it would have been nice to have been made aware of the Friday night as we were surrounded by a born free event where my wife witnessed a man urinating outside the front lobby. The radiator was not working in our room when it was freezing outside , ironically during the summer months you can find the radiators on. Went to take a shower and there was no hot water. Went for dinner Friday night in the hotel chose a starter, home made garlic bread and olives, which was obviously shop bought garlic bread and took 45 minutes to come out, although the main was good. Weekend felt like the born free event came first. Also after using the spa facilities I was told the gents changing room was over the far side of the hotel, not a problem with walking across, however dated, extremely cold and couldn't wait to vacate without taking a shower. We don't ask for much but felt disappointed with our overall weekend.
Victor B Bournemouth Spouse/partner July 2013 Easytobook traveller
 "Very good"
The hotel looks so much better once you are there, everything is better than the pictures. Beautiful room, lovely garden with the pool and a fantastic spa, all free for the resident. Really recomend it :)
Andy R Bournemouth Individual traveler April 2013 Easytobook traveller
 "Some relatively minor points stop this hotel from being excellent"
Overall this is a decent hotel. The staff are pleasant, It has probably last been decorated a couple of years ago, although is still in good nick and has a nice ambiance in public areas. There is newish fitness equipment, for those of us into gyms and what looked like a nice pool for anyone who can swim. there is also a Spa that I didn't get to.I tend to judge hotels mainly on cleanliness and how comfortable the beds are and again the hotel scores well here and has decent bathrooms.I got a good deal on the hotel so overall I was happy and would recommend it and think it was value for money.There were though a couple of things that whilst they didn't spoil my stay would only cost a few quid to fix and would have improved it. These are as follows in no particular order:-1. One of the catches that opened the bathroom window was broken. I opened it with a bit of a struggle.2. There was a ceiling fan in the room. It appeared to have a remote that worked it. the remote did nothing at all. There was another remote that did operate the TV!3. The hotel claims to have free Wi-Fi in rooms. Whilst my computer seemed to pick up a good signal it struggled to get on in my room and when it did I kept getting thrown off and it took up to 10 mins and similar numbers of attempts to get back on again.4. The grip on the shower rail that keeps the shower head higher than you bare wouldn't grip. Fortunately you could take the shower off the rail to be able to use manually.On the whole these things didn't bother me. If I had paid full price for a 4 star hotel I would perhaps have ben less happy.
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 11:00
 Internet: Wi-Fi Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Free Parking (Self-service)
 Pet policy: Pets allowed
Rooms: 83
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Late check-out
  • Wedding Services
  • Laundry service
  • Wake-up calls
General facilities:
  • Elevator
  • Pets allowed
  • Breakfast Available (surcharge)
  • Access for disabled
  • Entire property is non-smoking
Extra common areas:
  • Restaurant
  • Bar/lounge
  • BBQ/picnic area
  • Smoking area
  • Social meeting rooms
Business facilities:
  • Conference Facilities
  • Fitness center
Wellness facilities:
  • Sauna
  • Spa/wellness center
  • Spa Tub
  • Jacuzzi
  • Massage services
  • Beauty salon
  • Steam Room
Swimming Facilities:
  • Indoor swimming pool
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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