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Phoenix Hotel London


1-8 Kensington Gardens Square, London, England, London, United Kingdom

Fantastic, 4.0
Based on 1084 Guest reviews
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Phoenix Hotel offers a large selection of attractive rooms.

The 3-star rating promises an enjoyable stay in London. Hyde Park and Bayswater are within walking distance from this location. Kensington Town Hall draws many visitors to London for special events.

Phoenix Hotel offers guests complimentary breakfast. Staying here gives you the advantage of accessing a bar/lounge on-site. Among the services here you'll find a dry cleaning/laundry service and a concierge service, as well as a luggage storage. The business facilities here include a conference space. This property has 125 rooms.

Phoenix Hotel cares about online accessibility, offering room high-speed Internet access. Rooms include electronic features such as a radio. A complimentary toiletries set is one of the bathroom amenities here. Rooms in Phoenix Hotel come with a coffee/tea maker.

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Reviews Back to top
Fantastic, 4
1084 Guest reviews
  • Location 4.5
  • Value 4
  • Rooms 3.5
  • Service 4
  • Cleanliness 4
  • Sleep quality 4
Jennz T London October 2012 Easytobook traveller
 "'Unpleasant stay ""
I asked for a change from the room I first stayed, a single room, room 122? At night I could not sleep, as it gave a 'squeeky' sounds, sometimes walking noises asthough somebody was walking thru my bed room. After 2x sleepless night, I requested for a transfer to my friend room 121. ( If I remember correctly ). And he had to moved out to level 4. It was very unpleasant, scary experience !I have been staying at Phoenix Hotel for the past 6 years whenever I visit London.
Anonymous United Kingdom Individual traveler August 2011 Easytobook traveller
Cons: The tv's aerial lead was broken so no picture on the tv
Stewart Mailer Australia Spouse/partner August 2011 Easytobook traveller
 "The helpfulness of the manager was excellent, she was of great assistance,..."
Pros: The helpfulness of the manager was excellent, she was of great assistance, and a very valuable asset to your business
Cons: Road noise and general street noise was a problem.
Anonymous United Kingdom Spouse/partner July 2011 Easytobook traveller
 "The location was great and room was ok just for a base"
Pros: The location was great and room was ok just for a base
Cons: Room was a bit tired and need some redecoration however it was clean
Anonymous Iceland Spouse/partner June 2011 Easytobook traveller
 "Excellent location, friendly staff"
Pros: Excellent location, friendly staff.
Cons: Small and slow lift, bed could have been better.
Anonymous United Kingdom Spouse/partner March 2010 Easytobook traveller
 "Lived up to expectations and more"
Pros: Lived up to expectations and more. very good value. staff very pleasant and helpful
Wendy Moss United Kingdom Spouse/partner March 2010 Easytobook traveller
 "Thestaff were very welcoming and friendly"
Pros: Thestaff were very welcoming and friendly. the location was great and very quiet. there are lots of places to eat nearby and it is very close to a tube station. breakfast is served until 9.45amand checkout was 11.00am so we did not feel rushed to vacate our room in the morning.
Cons: The room we booked was with a large double bed but what we got was standard size. the room was clean but very basic and the decor was dated with a hole in the bedding. it was not made clear that the breakfast which came with the room was continental and not full english which we would have to pay extra for. the breakfast room was a bit cramped and other guests had to wait to be seated.
Anonymous United Kingdom Spouse/partner March 2010 Easytobook traveller
 "The room was clean and tidy and staff were friendly"
Pros: The room was clean and tidy and staff were friendly. couldn't fault it at all. all in all in was an enjoyable and comfortable stay.
Graham Walton United Kingdom Individual traveler February 2010 Easytobook traveller
 "Good location, central, close to tube but off main street so quiet enough..."
Pros: Good location, central, close to tube but off main street so quiet enough to relax.
Stuart Goodall United Kingdom Individual traveler January 2010 Easytobook traveller
Reviewer type
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Hotel policies & services Back to top
 Check-in: From 13:00 Check-out: Until 11:00
 Internet: Wireless high-speed Internet access (complimentary), Computer Station
Rooms: 125
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Concierge
  • Luggage storage
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Entire property is non-smoking
  • Safe at front desk
  • Newspapers
  • TV in the Lobby
  • Coffee in the Lobby
  • Complimentary Breakfast
Extra common areas:
  • Bar/lounge
Business facilities:
  • Conference Facilities
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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