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Best Western Phoenix Hotel London

 
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1-8 Kensington Gardens Square, London, United Kingdom

  Fantastic, 4 1099 Guest reviews
  • Location 4.5
     
  • Value 4
     
  • Rooms 3.5
     
  • Service 4
     
  • Cleanliness 4
     
  • Sleep quality 4
     
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3
Jennz T London October 2012 Easytobook.com traveller
 
 "'Unpleasant stay ""
I asked for a change from the room I first stayed, a single room, room 122? At night I could not sleep, as it gave a 'squeeky' sounds, sometimes walking noises asthough somebody was walking thru my bed room. After 2x sleepless night, I requested for a transfer to my friend room 121. ( If I remember correctly ). And he had to moved out to level 4. It was very unpleasant, scary experience !I have been staying at Phoenix Hotel for the past 6 years whenever I visit London.
4
Stewart Mailer Australia Spouse/partner August 2011 Easytobook.com traveller
 
 "The helpfulness of the manager was excellent, she was of great assistance,..."
Pros: The helpfulness of the manager was excellent, she was of great assistance, and a very valuable asset to your business
Cons: Road noise and general street noise was a problem.
4
Anonymous United Kingdom Individual traveler August 2011 Easytobook.com traveller
 
 
Cons: The tv's aerial lead was broken so no picture on the tv
4
Anonymous United Kingdom Spouse/partner July 2011 Easytobook.com traveller
 
 "The location was great and room was ok just for a base"
Pros: The location was great and room was ok just for a base
Cons: Room was a bit tired and need some redecoration however it was clean
4
Anonymous Iceland Spouse/partner June 2011 Easytobook.com traveller
 
 "Excellent location, friendly staff"
Pros: Excellent location, friendly staff.
Cons: Small and slow lift, bed could have been better.
4
Graham Walton United Kingdom Individual traveler December 2010 Easytobook.com traveller
 
 "Good location, central, close to tube but off main street so quiet enough..."
Pros: Good location, central, close to tube but off main street so quiet enough to relax.
4
Ursula Austin United Kingdom Group of friends November 2010 Easytobook.com traveller
 
 "Good honest value for money"
Pros: Good honest value for money
Cons: The breakfast room and serrvice is pretty appaling - we finished up at macdonalds!
4
Stuart Goodall United Kingdom Individual traveler November 2010 Easytobook.com traveller
 
 
4
Anonymous United Kingdom Spouse/partner November 2010 Easytobook.com traveller
 
 "breakfast adequate,but you wait a few minute if busy as breakfast room..."
Pros: breakfast adequate,but you wait a few minute if busy as breakfast room although large is still inadequate for no of rooms.room service could be updated.
Cons: The room i had was small(single) but for london you expect this,but the wet room needed updating as showing signs of usage.
5
Anonymous United Kingdom Spouse/partner March 2010 Easytobook.com traveller
 
 "The room was clean and tidy and staff were friendly"
Pros: The room was clean and tidy and staff were friendly. couldn't fault it at all. all in all in was an enjoyable and comfortable stay.
5
Anonymous United Kingdom Spouse/partner March 2010 Easytobook.com traveller
 
 "Lived up to expectations and more"
Pros: Lived up to expectations and more. very good value. staff very pleasant and helpful
4
Wendy Moss United Kingdom Spouse/partner March 2010 Easytobook.com traveller
 
 "Thestaff were very welcoming and friendly"
Pros: Thestaff were very welcoming and friendly. the location was great and very quiet. there are lots of places to eat nearby and it is very close to a tube station. breakfast is served until 9.45amand checkout was 11.00am so we did not feel rushed to vacate our room in the morning.
Cons: The room we booked was with a large double bed but what we got was standard size. the room was clean but very basic and the decor was dated with a hole in the bedding. it was not made clear that the breakfast which came with the room was continental and not full english which we would have to pay extra for. the breakfast room was a bit cramped and other guests had to wait to be seated.
4
Anonymous United Kingdom Spouse/partner January 2010 Easytobook.com traveller
 
 "Rooms were clean"
Pros: Rooms were clean. breakfast was fair.
Cons: The lift (elevator) is far too small and gets very busy at breakfast time, and there were no obvious stairs. the bed was very hard and our room was freezing, until we discovered someone had left the window ajar (in the middle of january!)
5
Chapman United Kingdom Individual traveler December 2009 Easytobook.com traveller
 
 "Welcoming reception, friendly helpful staff"
Pros: Welcoming reception, friendly helpful staff. small rooms but very comfortable and clean. excellent breakfast. great location. easy for shops, underground and only a short walk to kensington park. bar open until late in the evening. daily newspapers in lobby...
Cons: Lift a little slow and a little small but not a problem, stairs were easy.
4
Anonymous Netherlands Individual traveler May 2009 Easytobook.com traveller
 
 
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Best Western Phoenix Hotel London
Fantastic, 4.0 5
Based on 1099 Guest reviews
  • Location
    4.5
  • Cleanliness
    4.0
  • Service
    4.0
Welcoming reception, friendly helpful staff

A larger establishment, Best Western Phoenix Hotel has quite a number of rooms to choose from. Rated with 3 stars, this accommodation is certainly higher than average. Attractions a short distance from this location include Hyde Park and Bayswater. Conference delegates for Kensington Town Hall may be reassured to know that it is easily reached from here.

A bar/lounge is just one part of Best Western Phoenix Hotel. You will not have to take care of your own breakfast, it is taken care of at this hotel, for free. Everyone can take advantage of a dry cleaning/laundry service, a concierge service and a luggage storage, which are all on offer here. Book one of the 125 rooms available.

A housekeeping service is complimentary at Best Western Phoenix Hotel. Receive updates via the rooms' wireless high-speed Internet access (complimentary). A shower/bath combination is one of the many facilities you can find in the bathroom of the rooms here. Rooms in this hotel have kitchen facilities like a coffee/tea maker.

December 2009

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Best Western Phoenix Hotel London
1-8 Kensington Gardens Square, London, Greater London, W2 4BH, United Kingdom
Best Western Phoenix Hotel London
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A larger establishment, Best Western Phoenix Hotel has quite a number of rooms to choose from. Rated with 3 stars, this accommodation is certainly higher than average. Attractions a short distance from this location include Hyde Park and Bayswater. Conference delegates for Kensington Town Hall may be reassured to know that it is easily reached from here.

A bar/lounge is just one part of Best Western Phoenix Hotel. You will not have to take care of your own breakfast, it is taken care of at this hotel, for free. Everyone can take advantage of a dry cleaning/laundry service, a concierge service and a luggage storage, which are all on offer here. Book one of the 125 rooms available.

A housekeeping service is complimentary at Best Western Phoenix Hotel. Receive updates via the rooms' wireless high-speed Internet access (complimentary). A shower/bath combination is one of the many facilities you can find in the bathroom of the rooms here. Rooms in this hotel have kitchen facilities like a coffee/tea maker.

Hotel policies & services
 Check-in: From 13:00 Check-out: Until 11:00
 Internet: Wireless high-speed Internet access (complimentary)
Rooms: 125
Services:
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Concierge
  • Luggage storage
  • Tours/ticket Assistance
General facilities:
  • Elevator
  • Entire property is non-smoking
  • Safe at front desk
  • TV in the Lobby
  • Complimentary Breakfast
Extra common areas:
  • Bar/lounge
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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