"Staff very friendly and helpful without being stifling, particularly ewa..."
Pros: Staff very friendly and helpful without being stifling, particularly ewa who was on the breakfast shift. location was excellent, slap bang in the middle of where we wanted to be.
Pros: Friendly employees
Cons: Noisy ventilation in bathroom the whole night long, foin temperature much too high and again noisy air condition. tv multimedia system not properly working.
Pros: Helpsome staff
Cons: Very small room with poor ventilation/temperature steering
4
ian FrankSwitzerlandIndividual travelerSeptember 2010
"Location, friendly and helpful staff"
Pros: Location, friendly and helpful staff
Cons: Smallest room in the world! impossible to open window & aircontionner made more noise than a wind storm. i would only recommend this hotel to dwarfts!
Pros: Location
Cons: Staff and the lack of public areas
4
AnonymousUnited KingdomFamily with older childrenAugust 2010
4
AnonymousIrelandGroup of friendsNovember 2009
"Location was excellent, staff friendly and helpful"
Pros: Location was excellent, staff friendly and helpful
Cons: Wasn't happy being next door to a niteclub with loud music til 2am, room was too small and not worth the money, mini bar wasn't refilled by staff and couln't get the free wifi to work in the room with my laptop
4
O\'MearaIrelandGroup of friendsSeptember 2009
"Cleanliness, comfort, nice room"
Pros: Cleanliness, comfort, nice room. prime location in london, easy to see local attractions, good facilities.
Cons: Staff not overly friendly, very expensive for what you get - no breakfast included. bed and breakfast would have been just as comfortable with breakfast included.
4
AnonymousCanadaIndividual travelerJuly 2009
"Hotel was centrally located and clean"
Pros: Hotel was centrally located and clean
Cons: Extremely small room and the price was quite high for this grade of a hotel.
5
JacobSwitzerlandIndividual travelerJune 2009
"My luggage did not follow and the staff has been very accomodating to me"
Pros: My luggage did not follow and the staff has been very accomodating to me.
Cons: Non
4
COUTACyprusSpouse/partnerApril 2009
"Very convinient location, easy to walk around all central places from there"
Pros: Very convinient location, easy to walk around all central places from there
Cons: Noice untill late night coming from street (shaftesbury avenue) especially weekends. the prices of the room were different for every night without me knowing it.
4
LenchUnited KingdomTravelling in a GroupApril 2009
"The room was comfortable and clean and the staff friendly and helpful"
Pros: The room was comfortable and clean and the staff friendly and helpful
Cons: I had a few bad experiences whilst staying at the shaftesbury:
1) the main lift was broken, and the small lift wouldnt call so we had to use the stairs
2) after climbing the stairs to my room, my doorcard didnt work, so i was forced to go back down and up again! i also experienced the same problem tuesday morning, luckily one of the cleaners let me back into my room as the card wouldnt work
3) whilst breakfast was acceptable, there had been some issue with the drainage, and the entire room stank of sewage, not a very pleasant experience whilst attempting to eat breakfast!
Pros: Central location is really very convenient
Cons: - staff is not smart
- rooms are very noisy, almost impossible to sleep, no sound isolation
- phone in the room did not work
- poor choice in tv channels
- conditioning is very old, noisy and did not function properly
- windows are very old, they waste a lot of warm. the room was quite cold
- room is too small
A boutique
London hotel in a fantastic West End location close to Leicester Square and
Piccadilly Circus.
In London’s famous West End, a short walk from both Piccadilly Circus and Leicester Square, stands the Best Western Premier Shaftesbury Piccadilly Hotel London. This hotel is within walking distance of Soho, Green Park and Covent Garden, with Downing Street and Westminster to the south and Tower Bridge, St. Paul’s Cathedral and Tower of London to the east.
Best Western Hotel Shaftesbury Piccadilly is a completely refurbished four star hotel with uniformed multilingual staff providing the epitome of London quality service. The front desk is open 24 hours, with the hotel offering concierge, porter and bell boy service alongside a ticket booking service and state of the art fitness centre.
All of Best Western Premier Shaftesbury Piccadilly Hotel London’s 67 air-conditioned rooms feature a generous range of amenities including en-suite bathroom facilities, complimentary wireless Internet access, television with pay-per-view movies, Philippe Starck furniture and much more.
Less than a kilometre from the capital's famous West End theatres, and just over a kilometre to Oxford Street, Trafalgar Square and the British Museum, this London hotel provides an excellent base from which to explore the capital. Within walking distance are two major underground stations, Piccadilly Circus and Leicester Square, which provide access to the rest of the city's popular attractions, including Hyde Park, Buckingham Palace and Green Park to the west, Tate Britain, the Tower of London and Tower Bridge to the east, and Downing Street, the London Eye and Westminster to the south. Soho can be reached a short walk to the north, and beyond that Regents Park and London Zoo. Kings Cross St. Pancras and Charing Cross overground railway stations are easily accessible to the north and south respectively.
Best Western Premier Shaftesbury Piccadilly Hotel London
Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
Internet:
Wi-Fi Internet free of charge in general areas only (lobby/reception etc.) Wired Internet free of charge in the rooms only
Pet policy:
Pets are not allowed
Rooms:
67
Services:
Laundry service
24-hour front desk
Dry cleaning/laundry service
Ironing service
VIP facilities
Concierge
Fax service
Luggage storage
Room service - limited hour
Tourist information
General facilities:
Air-conditioning
Elevator
Entire property is non-smoking
City maps
Newspapers
Extra common areas:
Bar/lounge
Restaurant
Business facilities:
Conference Facilities
Business center
Activities:
Fitness center
Important information & conditions:
Please note that the hotel will pre-authorise the cost of the 1st night on your credit card 48 hours prior to arrival.
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