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Britannia International Hotel London

 
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Marsh Wall, London, E14 9SJ, England, London, United Kingdom

  Impressive, 3 2716 Guest reviews
  • Location 4
     
  • Value 3.5
     
  • Rooms 3
     
  • Service 3.5
     
  • Cleanliness 3.5
     
  • Sleep quality 3.5
     
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4
Bernt Halvard S London Spouse/partner May 2013 Easytobook traveller
 
 "Very good"
We loved the location of this hotel. Very Close to Canary wharf and short distance to Public transport. Very nice environment for a walk along the Canals. The breakfast was very good and the service was excellent.
2
Jackie B London Group of friends May 2013 Easytobook traveller
 
 "Customer service gone wrong"
I was in a room on the 11th floor... There was no warning you had to go up a spiral staircase to get to your room....this really only posed a problem when I fell from the third step badly spraining my ankle!!Any way the room was a double room, the size was excellent for me and my daughter, however it had a mobile electric heater which started sparking as soon as we plugged it in...unfortunately we were so tired and so cold we just prayed that it would work throughout the night. When reported to reception they were not apologetic or concerned they just advised me maintenance were not in the building and another heater would be provided.... Another heated was provided, this was an even smaller fan heater which we had to keep on all night plus add an additional blanket and duvet.I parked my car for £15 a day.... The first morning I could not get my ticket to work, there is nothing on the machine to get help so my friend went into the hotel the reception staff came out and said the machine was not working and let us out, the same thing the next morning only this time the staff were very rude and directed to another ticket slot.....no apology or courtesy, the attitude was as if I had inconvenienced them.The environment of this hotel was ruined by the staff's apathy and poor customer service I also acknowledged a colleague making a complaint about the shower in his room and they were very dismissive. Although changing the room very dismissive of the inconvenience.The best customer service in this hotel can be found in their onsite restaurant but unfortunately the quality of food does not match.
5
Alex M London Group of friends March 2013 Easytobook traveller
 
 "Warm, comfortable & clean!"
Really happy with my stay at Britannia. Partly because I got a good deal on the price. Although the hotel I suppose is starting to look a little tired, the hotel was warm comfortable and clean. Staff were friendly and efficient. I would definately stay here again should another deal come up when I need it.
4
Harald E Hamburg January 2013 Easytobook traveller
 
 "Among the leadership"
Citi, Credit Suisse, Morgan & Stanley..... I felt like an investment banker as well.Very clean location, short way to the Thames Path. Only the shower should have repair. But a cold shower every morning is good for fitness.
4
Rob B London Spouse/partner December 2012 Easytobook traveller
 
 "o2 trip"
great location, felt expensive, a nice treat, but stuffy room, air con only, no opening window. nice staff, clean. good value..i would stay again, would ask about air con first. great london location.
3
Jess B London November 2012 Easytobook traveller
 
 "GOOD AND BAD"
Staff courteous and pleasant and efficient.Meal in pizzeria was excellent.Sadly experience of rooms not so good as our only view was an ugly generator.ALSO THE SINGLE BEDS WERE TINY_SEEMED MORE SUITABLE FOR CHILDREN ALSO IT WAS CONVENIENT FOR THE O2
5
Anonymous United Kingdom Spouse/partner January 2012 Easytobook traveller
 
 "Lovely stay"
Pros: Lovely stay.
Cons: Wish the leisure facilities were open later on sundays!
4
Anonymous United Kingdom Individual traveler June 2011 Easytobook traveller
 
 "Nice staff, ideal location for canary wharf workers, pleasant atmosphere"
Pros: Nice staff, ideal location for canary wharf workers, pleasant atmosphere
Cons: The buffet dinners can be a bit ropey
4
ROCIO CASTILLERO United Kingdom Individual traveler February 2011 Easytobook traveller
 
 "The staff at the britannia hotel were very hospitable - particularly in..."
Pros: The staff at the britannia hotel were very hospitable - particularly in reception
Cons: The website said it had spa facilities but it did not say that the use of these facilities were not included.
5
Terry Goring United Kingdom February 2011 Easytobook traveller
 
 "Staff pleasant and helpful"
Pros: Staff pleasant and helpful. very impressive hotel excellent value
4
Linda Carpenter United Kingdom Family with kids January 2011 Easytobook traveller
 
 "The hotel was well located within walking distance of shopping and food"
Pros: The hotel was well located within walking distance of shopping and food. clean, but worn and dated.
Cons: Many hidden charges. you had to pay to swim and pay for a towel when you finished. parking was 21 gbp for 24 hours and we were still charged the full amount, even though we only parked for 15 hours. the hotel itself had peeling paint and scratched furniture. although the room was clean, it was very run-down
4
Anonymous Australia Group of friends January 2011 Easytobook traveller
 
 "Delay in check in but then they upgraded us to a deluxe room"
Pros: Delay in check in but then they upgraded us to a deluxe room. helpful staff, 10 min walk to train then 10 min on tube to london centre. was very happy with hotel for price.
Cons: Water wasn't overly warm and i would recommend they put a small fridge in rooms as when you're staying a few days it's nice to buy a bit of food.
4
Jean-Francois Franklin Belgium Family with older children January 2011 Easytobook traveller
 
 
4
Anonymous Switzerland Individual traveler May 2010 Easytobook traveller
 
 "Staff was excellent -- courteous and helpful"
Pros: Staff was excellent -- courteous and helpful. seem to have a good training program.
Cons: Fire alarm going off at 5:30 am, but i doubt that was the hotel's fault.

4
Anonymous United Kingdom Individual traveler March 2010 Easytobook traveller
 
 "Helpful staff"
Pros: Helpful staff
Cons: Toilet did not flush; shower did not work; windows could not be opened without getting staff to do it; plug in bath had no chain, so could not pull out plug, tv volume control broken
4
Anonymous United Kingdom Individual traveler February 2010 Easytobook traveller
 
 "Registering and checking in was easy and quick"
Pros: Registering and checking in was easy and quick.
Cons: The room had a slightly damp smell. no sky sports available.
3
Anonymous United Kingdom Individual traveler January 2009 Easytobook traveller
 
 
4
Anonymous Hungary Spouse/partner January 2009 Easytobook traveller
 
 
4
Anonymous United Kingdom Group of friends January 2009 Easytobook traveller
 
 
4
Anonymous United Kingdom Spouse/partner January 2009 Easytobook traveller
 
 
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Britannia International Hotel London
Impressive, 3.0 5
Based on 2716 Guest reviews
  • Location
    4.0
  • Cleanliness
    3.5
  • Service
    3.5
Warm, comfortable & clean!

If you're looking for a larger property, consider Britannia International Hotel. The 3-star rating promises an enjoyable stay in London. The O2 Arena is a popular place to visit when staying in London.

Britannia International Hotel has 3 restaurants for your dining convenience. There is also a selection of common areas including a restaurant, a bar/lounge and a non-smoking area (generic) on the premises. Attractive wellness facilities here include a spa/wellness center, a spa tub and a jacuzzi. The accommodation has a swimming pool and an indoor swimming pool. Among the many pleasing services offered here are a dry cleaning/laundry service, a concierge service and a bell boy service. Particularly useful for the business traveler: a conference space and a business center present on-site. Your pet can join you on your visit to London at this property. With 530 rooms, this accommodation should have lots of choices. Accessible rooms are available for wheelchair users. Guests with cars can use paid self service parking at limited hours.

For your comfort, Britannia International Hotel is air conditioned. The establishment offers lots of extras, such as a wake-up service and a housekeeping service. Stay in touch from this lodging via wireless high-speed Internet access (complimentary). All bathrooms have a toilet, a bath and a shower/bath combination. The rooms offer a city view or a river view.

March 2013

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Britannia International Hotel London
Marsh Wall, London, E14 9SJ, England, London, Greater London, E14 9SJ, United Kingdom
Britannia International Hotel London
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If you're looking for a larger property, consider Britannia International Hotel.

The 3-star rating promises an enjoyable stay in London. The O2 Arena is a popular place to visit when staying in London.

Britannia International Hotel has 3 restaurants for your dining convenience. There is also a selection of common areas including a restaurant, a bar/lounge and a non-smoking area (generic) on the premises. Attractive wellness facilities here include a spa/wellness center, a spa tub and a jacuzzi. The accommodation has a swimming pool and an indoor swimming pool. Among the many pleasing services offered here are a dry cleaning/laundry service, a concierge service and a bell boy service. Particularly useful for the business traveler: a conference space and a business center present on-site. Your pet can join you on your visit to London at this property. With 530 rooms, this accommodation should have lots of choices. Accessible rooms are available for wheelchair users. Guests with cars can use paid self service parking at limited hours.

For your comfort, Britannia International Hotel is air conditioned. The establishment offers lots of extras, such as a wake-up service and a housekeeping service. Stay in touch from this lodging via wireless high-speed Internet access (complimentary). All bathrooms have a toilet, a bath and a shower/bath combination. The rooms offer a city view or a river view.

Hotel policies & services
 Check-in: From 14:00 Check-out: Until 11:00
 Internet: Wi-Fi Internet at additional cost in all rooms and general areas (lobby/reception etc.)
Wired Internet at additional cost in general areas only (lobby/reception etc.)
 Parking: Paid Parking (Self-service)
Paid parking is available at the hotel.
 Pet policy: Pets allowed A surcharge applies
Rooms: 530
Services:
  • 24-hour front desk
  • 24-hour room service
  • Dry cleaning/laundry service
  • Limousine service
  • Concierge
  • Luggage storage
  • Doctor on call
  • Wake-up calls
  • Bell boy
General facilities:
  • Elevator
  • Pets allowed
  • Multilingual staff
  • Safe at front desk
  • Coffee in the Lobby
  • Breakfast Available (surcharge)
  • Currency exchange
  • Telephone
  • Access for disabled
  • Iron and ironing board
  • Trouser press
  • Wheelchair Accessible
Extra common areas:
  • Restaurant
  • Bar/lounge
  • Non-smoking area (generic)
Business facilities:
  • Conference Facilities
  • Business center
Activities:
  • Fitness center
  • Children's play area
Wellness facilities:
  • Sauna
  • Massage services
  • Health club
  • Spa/wellness center
  • Spa Tub
  • Steam Room
  • Jacuzzi
  • Beauty salon
Swimming Facilities:
  • Swimming pool
  • Indoor swimming pool
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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