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Caswell Hotel London


25 Gloucester Street, London, Greater London, United Kingdom

Good, 2.5
Based on 239 Guest reviews
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An excellent value city centre London hotel within walking distance of Buckingham Palace and Westminster Abbey.

A budget accommodation a short walk from London Victoria Station, Caswell Hotel London is within close proximity of Buckingham Palace and Westminster. Nearby tube stations Pimlico and Victoria provide access to the attractions of the wider city such as Tower Bridge, Covent Garden and the British Museum. Victoria Station also links directly to Gatwick Airport, whilst the tube from here connects easily to Heathrow.

Hotel Caswell is a comfortable bed and breakfast accommodation offering friendly, helpful service at excellent value. Room prices are inclusive of a buffet continental breakfast, and the hotel provides free wireless Internet access, left luggage service and street car parking. The reception is open 24hrs, with flexible check-in service, and can arrange taxis, postage, airport transfers and provide wake-up calls.

A range of room sizes is available at Caswell Hotel London, with a choice of en-suite or shared bathrooms. All rooms have a television and hairdryer, iron and ironing board is also available on request.

Nearby tube station Victoria has direct access to Circle, District and Victoria lines, connecting to the wider city and other famous landmarks such as Tower Bridge, Tate Britain, the Tower of London, Trafalgar Square, Piccadilly Circus and Covent Garden, fashionable South Kensington (for the Natural History / Victoria & Albert museums), Notting Hill and Portobello Road market. Victoria Station provides direct rail connection to Gatwick airport and indirect to Heathrow.

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Reviews Back to top
Good, 2.5
239 Guest reviews
  • Location 4
  • Value 3
  • Rooms 2.5
  • Service 3
  • Cleanliness 3
  • Sleep quality 3
Jutta I London Individual traveler June 2013 Easytobook traveller
 "Not hotel..."
I stayed in Caswell Hotel for six nights. I was really disapointed because I assumed a hotel which costed about one hundred to be more hotel like. The stuff was really nice and the location as well but my room was so so tiny and the carpet smelt awfull. The showers were horrible - hope not to get any disease from there. I understand that in London the prices are high and so on, but still it was a real shock. The atmosphere and the stuff were really nice!Petra from Finland
Federico R London April 2013 Easytobook traveller
 "great price-great location"
got a double bedroom en suite with windows to the street for 33£. Based in that price coudnt get a better deal.Excellent lady in the reception (the spanish girl).Dont miss it!now I have to write more to comply with the minimun 200 words review. THAT IS ANNOYING!!!!
Gary W middlesbrough November 2012 Easytobook traveller
 "False Promises"
Staff were very rude and quized me about my nationality because I did not take my passport, I'm from England! Website states a full English breakfast but this was certainly not the case and the only breakfast option available was cornflakes, alpen, weetabix or toast. The 'secure luggage' facility is pathetic and should not be trusted, it is merely a space on the floor next to reception which all guests and public have access to as you can just walk in off the street with the building being a townhouse. Overall very, very disappointed and unhappy with this hotel! The website makes a lot of good claims about the hotel but these are all simply false promises!I hope this review puts you off staying at this terrible hotel!
Ronald S London Spouse/partner November 2012 Easytobook traveller
 "Great location BUT"
Great location and excellent breakfast. However, no lift, carpets from front door through to room were tracked with dirt or wear, curtains and bedspread were dirty, food in bedside cabinet from previous guest. Reception staff helpful and bed, sheets and blankets clean as was bathroom.
Ashok B Singapore Individual traveler September 2012 Easytobook traveller
 "Decent hotel with great location"
The hotel was decent, although the rooms were a bit small, and the bathrooms were shared. Breakfast spread was adequate, though nothing fantastic. At hardly 10 min walk to Victoria station though, giving great links to all parts of the city, and walking distance to Buckingham Palace and Westminister Abbey, the location was the best part of the hotel.
Marianne H London August 2012 Easytobook traveller
 "Simple B&B"
Very simple B&B. Sleep quality rated low because of disturbing noice from air traffic early in the morning. Cleanliness rating affected by the carpets which did not feel clean. OK breakfast.
david c London Group of friends August 2012 Easytobook traveller
 "could do better"
carpets and furniture very shabby doors too narrow to enter shower not enough toilets or showers for amount of rooms. rooms quite smelly. would not spend more than one night if I could help it. sorry too be blunt. but on a positive side breakfast staff very efficient and friendly but only toast and tea or coffee.
Y B London Group of friends August 2012 Easytobook traveller
Location was really nice, with good restaurants in the surrounding. The staff really friendly. It was a bit expensive, but this was because of the olympics.
Maria B London July 2012 Easytobook traveller
 "Central, quiet and price-valuable."
Excellent location at a very quiet small street but only 5-10 min walk from Vicoria station . The staff is friendly, rooms small but clean and comfortable beds.Continental breakfast including milk and cereals: I would have appreciated youghurt also. Really price-valuable for a short tourist stay in London.
Aleksandr S Zurich July 2012 Easytobook traveller
 "Excellent location, good service, poor rooms"
The hotel has an excelent location and a helpful staff. The room is clean, with a minibar, a kettle and a safe, but is very small and has an unpleasant smell, and the bathroom is extremely tiny and uncomfortable. The room would benefit from a second folding chair. The breakfast is very well served but also very modest. It contains one croissan, 4 toasts, jam and butter, which is not enough to eat.
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Hotel policies & services Back to top
 Check-in: From 14:00 Check-out: Until 11:00
 Payment:       Visa, MasterCard, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in general areas only (lobby/reception etc.)
 Parking: Public parking
Paid parking is possible near the hotel.
 Airport shuttle: Paid shuttle service is available 24/7. (Upon request)
 Pet policy: Pets are not allowed.
Rooms: 19
  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Car rental desk
  • Photocopy center
  • Wake-up calls
  • Fax service
  • Luggage storage
  • Tourist information
  • Doctor on call
  • Room service - limited hour
  • Concierge
  • Tours/ticket Assistance
General facilities:
  • Safe at front desk
  • Airport shuttle
  • Entire property is non-smoking
  • Complimentary Breakfast
Extra common areas:
  • Smoking area
Food & beverage:

Breakfast is complimentary.

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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