Good staff service. The room was small but adequate - suffered from lack of tea/coffee making facilities. The in-room entertainment was poor, TV not correctly tuned and limited range of programme choice. Experienced noise on both nights, particularly the Saturday night, which disturbed the night significantly. The location was excellent for my requirements.
1
Rianne RvlaardingenSpouse/partnerMarch 2012
"Never again"
When we got there I found 5 hairs on my pillow, clearly the bed wasn't changed. We didn't have any warm water for 3 out of the 4 days. When we went to the front desk to complain about the water all he did was sigh.
4
Diane FLiverpoolSpouse/partnerMarch 2012
"Characterful"
Marvelous location, very friendly staff and rooms not bad! Oversized furniture in small room but perfectly nice and lovely comfy bed. Best bath ever - filled up in minutes and piping hot water. Not posh or particularly smart but bit quirky and good value for money.
4
Rosie SIndividual travelerFebruary 2012
"good stay"
I had a nice stay, however. when I asked a member of staff my check out time, they told me 11 am. I then got a call at 10:15 the next morning telling me I would be charged if I didn't vacate the room immediately. They didn't get charged, but they should be a bit clearer about when the time to check out is.
4
AnonymousUnited KingdomSpouse/partnerJanuary 2012
4
AnonymousEstoniaFamily with older childrenDecember 2011
3
AnonymousUnited StatesSpouse/partnerDecember 2011
"Very clean"
Pros: Very clean
Cons: Way too expensive
5
Charles StrozierUnited StatesSpouse/partnerNovember 2011
"Very good hotel, very reasonably priced, and wonderfully located"
Pros: Very good hotel, very reasonably priced, and wonderfully located.
Cons: Room was a bit small and the shower curtain impossible but it was very clean and the staff is very friendly.
4
AnonymousUnited KingdomFamily with kidsNovember 2011
Pros: Bedding and towels were clean.
Cons: Room was tiny. everything was scruffy with mold and rust in the bathroom. window blind broken. all in all just shoddy and unkempt.
4
AnonymousNorwayGroup of friendsJune 2011
5
Robert CanaryUnited StatesSpouse/partnerMay 2011
"friendly, helpful staff"
Pros:
friendly, helpful staff. excellent location. very near the british museums and theaters.
Cons: Our reservation called for a queen sized bed, but our bed was a full size instead. the room also did not have a mini-fridge as described. side of tub very high and no grab bars. once i almost fell into the tub.
4
Santiago GonzalesGermanyGroup of friendsMay 2011
"Great location, but room was falling to pieces"
Pros: Great location, but room was falling to pieces. bathroom was absolutely disgusting - the tub and tiles were rotting through due to water damage. the carpet was old and dirty. the refrigerator didn't work. it was a dump, but the location was awesome.
Cons: Great location, but room was falling to pieces. bathroom was absolutely disgusting - the tub and tiles were rotting through due to water damage. the carpet was old and dirty. the refrigerator didn't work. it was a dump, but the location was awesome.
4
AnonymousUnited KingdomFamily with kidsApril 2011
"The staff were very friendly and helpful and the location was great"
Pros: The staff were very friendly and helpful and the location was great.
Cons: The hotel is due for some decorating to be done as the wallpaper was coming off the walls and some furniture was broken.
5
AnonymousNorwayFamily with older childrenMarch 2011
"Very nice staff and the location is just perfect"
Pros: Very nice staff and the location is just perfect.
Centrally located London hotel, just off Tottenham court Road and Oxford Street, 1 minute away from the British museum.
Cheshire Hotel formerly the Country Inn & Suites by Carlson London is centrally located amidst a diversity of attractive places such as historical areas, restaurants, theatre lands, business & shopping centres, government offices, and entertainment venues such as the casino, disco, or cinema. Within a 15-minute walk from the hotel, guests can access all tourist attractions which will make London an experience without having to use any mode of transport. The St Pancreas King Cross International Rail link is within one mile, making the Cheshire Hotel accessible to continental Europe.
The whole hotel blends naturally with the beauty and simplicity of its environment. The use of wood and stone gives the hotel its unique charisma, characterised by an atmosphere of total serenity and refined elegance. There are a number of free services in the rooms such as tea/coffee with biscuits, a telephone with answering machine, and wakeup call service. Some rooms also feature a mini-bar, iron & hairdryer. All rooms are designated non-smoking. Telephone calls, ironing service and laundry service are available at additional charges.
The hotel staff is very helpful and will be happy to inform guests about trips around London and can also arrange trips to other destinations in Europe by all modes of transport. The hotel offers both a bar and restaurant and the Cheshire Hotel by Country Inn and Suites Carlson London also offers the service to arrange conferences and has virtual office services for guests engaging in temporary business arrangements.
This 3-star hotel is centrally located, just off Tottenham court Road and Oxford Street. Situated amidst a diversity of attractive places, the hotel is just 1 minute away from the British museum. Furthermore, the St Pancreas King Cross International Rail link is within one mile, making the Cheshire Hotel accessible to continental Europe. All major tourist attractions can be reached within a 15-minute walk of the hotel.
Cheshire Hotel formerly the Country Inn & Suites by Carlson London
Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
Internet:
Wi-Fi Internet at additional cost in all rooms and general areas (lobby/reception etc.) Enjoy wireless Internet access in the hotel lobby at an additional charge of £4.99 for 24 hours.
Parking:
Paid parking is possible near the hotel. Paid parking is available opposite the hotel.
Shuttle service:
Paid shuttle service is available 24/7. The hotel concierge will arrange it for you.
Pet policy:
Pets are not allowed
Rooms:
36
Services:
24-hour front desk
24-hour security
Ironing service
Concierge
Fax service
Luggage storage
Wake-up calls
Room service - limited hour
Tourist information
Dry cleaning/laundry service
Laundry service
General facilities:
Elevator
City maps
Snack bar
Atm/cash machine
Multilingual staff
Safe at front desk
Entire property is non-smoking
Extra common areas:
Restaurant
Bar/lounge
Non-smoking area (generic)
Business facilities:
Secretarial service
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