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The Cromwell Crown Hotel London

   
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139-141 Cromwell Road, London, Greater London, United Kingdom

  Reasonable, 2 478 Guest reviews
  • Location 4
     
  • Value 2.5
     
  • Rooms 2.5
     
  • Service 2.5
     
  • Cleanliness 2.5
     
  • Sleep quality 2.5
     
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3
Fernando M London June 2013 Easytobook.com traveller
 
 "Good hotel for a holiday in London"
The better thing is the location of the hotel, At present, improvement works are carried. In my opinion lack a table and two chairs in the room. Good communication and close to the subway.The area has a lot of service
4
Latinka H Sofia Individual traveler April 2013 Easytobook.com traveller
 
 "Nice hotel"
I was pleased from my stay in the hotel, the staff and the conditions were excellent. I can give only positive feedback. The only one thing which spoiled it was not the best WiFi connection. I had to do some work requiring internet during my visit, and because of that I had to spend a lot of time in the Starbucks cafe, instead to work in comfort at the hotel.
4
Malik M Islamabad, Pakistan November 2012 Easytobook.com traveller
 
 "Economical hotel with an ideal location - go for double bed room on third floor"
I booked a single bed for GBP 39 per day for two nights. When I reached hotel, I found that repair work was still on and my room was small. When I entered my room, the fire alarm went on and started giving some noise. However, I got my room changed on my request to double bed room. The new room was good and quite ok. It was on third floor with a view of cromwell. road. I would like to mention here that in such rates, the location is ideal. Its only a few minutes from nearest tube station with all the museums in its vicinity. Go for room on third floor and book double bed, even if you're going there alone. I am quite sure that after repair work, this hotel will have better interior. Till that time, guests might have to demonstrate some pateience! :-)
1
TOSAN A London July 2012 Easytobook.com traveller
 
 "good service , poor enviroment"
the room i stayed in was old and the matress was depressed and caused me back ache the next morning. the website doesnt reflect the real deal. my room was also very small. it was iike a prison cell
4
Marcel U Graz Spouse/partner March 2012 Easytobook.com traveller
 
 "Good stay for fair price"
We stayed in the hotel for three nights. The room was ok (it was really huge, but there were no furnitures except a bed and a cupboard, therefore there was really much unused space), the en-suite bathroom was really great (it seemed to be really new). The room was cleaned every day, which was really fine. But outside the room, in the hallways, the hotel was a little bit scraby. A big problem for us, was that the room was very noisy. We were located directly next to the door that leads to the stairway. People used this door very often and everytime it was used it was really loud. Moreover, we were located in the 5th floor, which was bad, since the lift hardly works...The Location of the hotel is great: subway (5 min walk) and Sainsbury (1 min walk) are really close
3
Bamdad S Nancy February 2012 Easytobook.com traveller
 
 "Under construction"
It is under construction and workers still work in the hotel so sometimes you may hear some noises. The reception and entrance may look shabby but rooms were cleaned and cozy. they have tried their best to give the best services but i think they are a little unexperienced.
3
Anonymous Malta Spouse/partner January 2012 Easytobook.com traveller
 
 
3
Anonymous Australia Group of friends January 2012 Easytobook.com traveller
 
 "Wifi worked well"
Pros: Wifi worked well
Cons: The room had inscets all over the place, got woken up by renovators at 7am, woke up itchy and uncomfortable from the beds, the toilet was dirty and mouldy with no fan or ventilation
3
Anne Rehder Warming Denmark Family with older children January 2012 Easytobook.com traveller
 
 
3
Anonymous United Kingdom January 2012 Easytobook.com traveller
 
 "Friendly and helpful staff, good location near gloucester road tube and..."
Pros: Friendly and helpful staff, good location near gloucester road tube and sainsburys.
Cons: No milk sachets in the room, the tea was so old that it disintegrated in the cup, so we bought our own tea/milk.
no hot water in the shower, despite the plumber coming twice.
3
Anonymous United Kingdom Group of friends December 2011 Easytobook.com traveller
 
 
4
Anonymous Denmark Group of friends December 2011 Easytobook.com traveller
 
 "First, we got a room in the basement, which was one of the worst hotel..."
Pros: First, we got a room in the basement, which was one of the worst hotel rooms i have ever seen, but when we confronted the hotel staff, we got a new room. the new room was perfect. i really enjoyed my stay.
Cons: The first room we got! it was dirty and in bad condition (carpet was taped together, mirror was broken etc). worst of all was the mould; both the room and the bathroom was mouldy and the smell of it was unbearable - especially if you got asthma. but as said before, the new room we got was perfect.
4
YING ZHOU United Kingdom Spouse/partner December 2011 Easytobook.com traveller
 
 "Clean and comfortable"
Pros: Clean and comfortable.
Cons: Heating doesn't work.
3
Anonymous United Kingdom Family with kids December 2011 Easytobook.com traveller
 
 "The hotel is near a metro station"
Pros: The hotel is near a metro station.
Cons: The website portrays a nice, clean hotel; however, the hotel is run-down. our room was scary to sleep in, questionable safety and cleaniness concerns. the website is mis-leading. very poor hotel. do not stay regardless of the price!
3
Anonymous Greece Group of friends December 2011 Easytobook.com traveller
 
 
4
darren smith United Kingdom Group of friends November 2011 Easytobook.com traveller
 
 "Good value for those on a budget"
Pros: Good value for those on a budget
Cons: No tea/coffee making facilities in room, although advertised on website
3
Ivana Bistrovic Croatia Spouse/partner November 2011 Easytobook.com traveller
 
 
3
Brenda Mooney United Kingdom Family with kids October 2011 Easytobook.com traveller
 
 
4
Anonymous Finland Family with kids October 2011 Easytobook.com traveller
 
 "Location was good"
Pros: Location was good.
Cons: Room was not very nice. it was the first time when i had to visit the room and then confirm that i accept it.
4
Anonymous United Kingdom Individual traveler October 2011 Easytobook.com traveller
 
 "The only positive thing about this hotel is the location and the clean..."
Pros: The only positive thing about this hotel is the location and the clean sheets. that's it!!!
Cons: Oh god, where do i start...

firstly the pictures on the site have nothing to do with reality, not even close. as you walk in the reception area of this hotel it's unwelcoming and cold atmosphere. the decor is outdated and very scruffy. a couple of chairs and and an old wooden chipped dirty table. it's a joke. as soon as i walked i dreaded seeing the bedroom. the staff were quite friendly i guess. the way we had to check in so hard work as well, millions of things to sign in old books with pens. am i wrong in saying, it's 2011 why are we still writing our names in an old book and signing when we have already booked online and old the details should be uploaded already on a computer system??? the corridors were a joke as well. old dated, scruffy disgusting carpet. walls were dirty and paint was coming off everywhere. no pictures or anything, disgusting and unwelcoming. on the ground floor there was a toilet for everyine i guess, don't even get me started on the smell as you walk past. lock on bedroom didn't work properly and had to play around with it for ages. the bedroom was very small, crammed and unwelcoming. the room was cold, the tv was laughable. it stated on webiste all rooms with tea and coffee making facilities and satellite tv. clearly untrue!!! there was no tea and coffe making facilities at all, and the tv hardly even worked, the picture was terrible and the only kind of watchable channels were too. couldn't be further away from satellite tv. can' believe how misleading the pictures and the information was. when asked reception where the tea and coffee was, we were told that we don't get any becauce we have booked the economy room when on the site it stated clearly tea and coffe making facilities in all rooms. the bathroom was uninviting and made me wonder if i will be cleaner if i didn't have a shower in it. the rooms arrangement made it very difficult to walk around since there were two of us. there was a chair, a desk (possibly meant to be a dressing table) which was impossible to use since it was blocked by a single bed, double bed and a wardrobe in the strangest arrangement i have ever seen. i the carpet was in terrible condition, the sheets were clean though which is always a good thing, the curtains were old and scruffy, and the duvet cover very otdated. the heating didn't work was the room was freezing. i think i have covered pretty much everything. let me finish by saying this is the worst hotel, i have every been in, seen, heard of and most definately will never ever ever use again.
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The Cromwell Crown Hotel London
Reasonable, 2.0 5
Based on 478 Guest reviews
  • Location
    4.0
  • Cleanliness
    2.5
  • Service
    2.5
Cromwell offers great value for money

The Cromwell Crown Hotel London is located a short walk from famous shopping in Knightsbridge, close to all the major attractions in the capital. Found in the heart of vibrant ‘Theatreland’, it is centrally positioned in the Borough of Kensington and Chelsea and within walking distance of the famous shopping in Knightsbridge. Nearby attractions include the Science Museum, Natural History Museum, Royal Albert Hall and Hyde Park.

Hotel Cromwell Crown is professionally managed to cater to your business or leisure needs and tailored to meet your requirements. The hotel regularly welcomes guests from all over the world and the multilingual staff at the 24-hour reception desk will make sure that foreign guests feel at home. Free Wi-Fi is available in public areas.

Cromwell Crown Hotel London comprises 70 rooms including En-suite, Economy, Superior and Junior Suite all with vibrant designs, modern furniture and ambient lights. There is a lift available (though not to the 5th floor). All non-smoking rooms offer a direct dial telephone, colour TV, hair dryer on request, tea and coffee making facilities, king size or queen size beds.

February 2011

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The Cromwell Crown Hotel London
139-141 Cromwell Road, London, Greater London, SW7 4 DX, United Kingdom
The Cromwell Crown Hotel London
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Set in the city centre, this London hotel is located near the Royal Albert Hall, Hyde Park and many other sights.

The Cromwell Crown Hotel London is located a short walk from famous shopping in Knightsbridge, close to all the major attractions in the capital. Found in the heart of vibrant ‘Theatreland’, it is centrally positioned in the Borough of Kensington and Chelsea and within walking distance of the famous shopping in Knightsbridge. Nearby attractions include the Science Museum, Natural History Museum, Royal Albert Hall and Hyde Park.

Hotel Cromwell Crown is professionally managed to cater to your business or leisure needs and tailored to meet your requirements. The hotel regularly welcomes guests from all over the world and the multilingual staff at the 24-hour reception desk will make sure that foreign guests feel at home. Free Wi-Fi is available in public areas.

Cromwell Crown Hotel London comprises 70 rooms including En-suite, Economy, Superior and Junior Suite all with vibrant designs, modern furniture and ambient lights. There is a lift available (though not to the 5th floor). All non-smoking rooms offer a direct dial telephone, colour TV, hair dryer on request, tea and coffee making facilities, king size or queen size beds.

Hotel policies & services
 Check-in: From 15:00 Check-out: Until 10:00
 Payment:           Visa, MasterCard, American Express, Visa Debit, Visa Electron, Maestro
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Internet: Wi-Fi Internet free of charge in general areas only (lobby/reception etc.)
 Parking: Paid parking is possible near the hotel.
 Pet policy: Pets are not allowed.
Rooms: 70
Services:
  • 24-hour front desk
  • Luggage storage
General facilities:
  • Elevator
  • Multilingual staff
  • City maps
  • Entire property is non-smoking
  • Electronic key card
  • Air-conditioning
  • Safe at front desk
Extra common areas:
  • Non-smoking area (generic)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Important information & conditions:

Cromwell Crown Hotel is being refurbished, some rooms now offering fresh, modern interiors and stylish bedrooms.

Please note the check-in time is at 14:00 and check-out is at 11:00. Late check out is subject to a fee and availablity. Please contact the hotel front desk for further information.

Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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