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Golden Star Hotel London

 

75 Warwick Way, London, Greater London, United Kingdom

Acceptable, 1.5
Based on 285 Guest reviews
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A budget London hotel situated in Victoria, very close to Westminster Cathedral and Tate Britain.

The Golden Star Hotel London is an affordable hotel in the Victoria area, offering easy access to famous attractions like St. James’ Park, the Houses of Parliament and Buckingham Palace. Westminster Cathedral is a few minutes on foot from the hotel.

An independent bed and breakfast offering great value for its location, Golden Star Hotel is set in a charming Georgian townhouse and has a charming, homely interior décor. The front desk is open 24 hours and has a safe deposit box for guests’ use. The hotel also offers a wake-up service and breakfast is included in the room rate.

Golden Star Hotel London has 15 renovated guestrooms, all of which are centrally heated and have access to shared bathroom facilities. Each room has a radio and a television.

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Acceptable, 1.5
285 Guest reviews
  • Location 3.5
     
  • Value 2
     
  • Rooms 1.5
     
  • Service 2
     
  • Cleanliness 1.5
     
  • Sleep quality 2
     
3
A TripAdvisor Member London Spouse/partner July 2015 Easytobook.com traveller
 
 "Golden Star Hotel"
I paid for a en-suite bathroom also breakfast and did not get either.Could never find any of the hotel staff to complain to.Good location.00000000000000000000000000000000000000000000000000000000000000000000
1
A TripAdvisor Member London June 2015 Easytobook.com traveller
 
 "Golden star hotel service"
The room was so little and the bed was bad the bathroom was not clean and the breakfast was just a toast with bread no milk ... and the cup is not clean :( (the hotel is not the same in the photos) you should not advertise this hotel in your web site.
1
A TripAdvisor Member London June 2015 Easytobook.com traveller
 
 "Turned away, no help, despite confirmed booking"
Do not book here. I was turned away by Golden Star Hotel despite having a confirmed booking because they had over over-booked and had no rooms left.
Despite it being their error, they offered no help or suggestions. The man who answered the door had no suggestions, so I persuaded him to phone the manager, which he did but the manager replied with one sentence, basically saying that there was nothing they could do. No apologies, no help, so I was out on the street at 7:30 in the evening and had to go from hotel to hotel for two hours trying to find a room. Eventually a very helpful hotel manager at another hotel phoned a contact at a hotel in another part of London and I finally checked in at 10:30 at night.
I tried getting help from EASYTOBOOK.COM but they were unable to help me because when they tried to contact Golden Star Hotel no-one answered the phone and because EASYTOBOOK.COM customer service is based in India they couldn't access any hotels for that evening on-line as it was already the next day in India.
Do not trust a confirmed booking at Golden Star Hotel.
1
A TripAdvisor Member London Spouse/partner May 2015 Easytobook.com traveller
 
 "A last resort!"
Even when we changed from a dingy basement 'double room' with plastic sheets covering a broken window, to a slightly improved and brighter upstairs twin there was no room to close the bathroom door if you sat on the toilet. The only acceptable feature was cost when most other places in the area were fully booked.
2
Anil G London Spouse/partner March 2015 Easytobook.com traveller
 
 "Not as bad as expected"
I went into this hotel expecting terrible things after reading some of the reviews. Me and my partner were looking for a budget room in the centre of London and we were shown to one of the basement rooms. It was tidy and clean. Our en-suite was charming, you had to climb over the toilet seat to get into the shower. We only received breakfast from the staff on 1 of the 4 days we stayed, which wasn't too much of a bother as the breakfast only consisted of 4 toasted breads so we did prefer to eat out as it were. We didn't come across anything we would consider as being dirty however the whole hotel did have a run down appearance. It could certainly do with a fresh lick of paint. Overall it was perfect for a place for me and my partner to put our heads down after days of exploring London.
1
John R London Group of friends March 2015 Easytobook.com traveller
 
 "Well, that won't happen again"
Dreadful hellhole. Had to buy my own sheets. Wish I had bought my own towels, too. And my own breakfast. And a tent.

Grubby rooms, very noisy, ran out of water mid-shower on day one. But at least it was a short walk to Victoria.
1
Vania S March 2015 Easytobook.com traveller
 
 "The worst "hotel" ever!!!"
DO NOT stay in this hotel. I'm mean "hotel". Ever. EVER!! This is not even a hotel! There is not even a reception, it looks like someone rented a house to get some easy money (not cheap, by the way). Only the location is good. And that's it, nothing else: the room was dirt, also the sheets. There was no toilet paper in the toilet! (what??) And, believe or not, the shower was not working as well! (WHAT???) The breakfeast was very simple (ok, that was not the problem), but the dishes was (guess what??) also dirt.... The worst experience I ever had.
2
Elena O London Individual traveler February 2015 Easytobook.com traveller
 
 "Only location"
The only thing that I like about this hotel is the location (5 min from Victoria) - nothing else!!!
The room is very small, the furniture is very old.
I've spent 5 nights there but they hasn't cleaned the room and changed the towel !!!!
The staff (the only poor English speaking man) wasn't friendly and polite enough.
There wasn't access to Wi-Fi in the room !!!
It's possible to stay here for 1 or 2 nights, but it will be a good idea to find something better!
2
Saad A London October 2013 Easytobook.com traveller
 
 "No fair deal"
It was a roof over our heads. That was pretty much it. The space was immensely small with little features or maintenance.The bathroom was so small, you couldn't even fit in the seat!! The wifi only works on the ground floor. Definitely not worth the high prices. Try to avoid if possible
3
Pierre S Norrköping Spouse/partner October 2013 Easytobook.com traveller
 
 "Ok for a hotel in this price range"
For a hotel in central London (5 minutes to Victoria station, <10 minutes walk to Buckingham Palace) and for this price range it was alright. You won't get a luxurious stay here, but it's a cheap accommodation with a low standard. The rooms aren't very clean or nice, they could use a renovation, but a renovation would mean a higher night rate.Our room: In the basement, a window, toilet, shower and a large tv. TV didn't work, light didn't work in the shower, a pipe was leaking by the sink next to the toilet. Large double bed, bed was ok. Door is thin so you'll hear everything that's being said in the corridor. You might also hear the laundry machine.Service: Friendly staff, reception is two chairs next to the stairs. Breakfast is served in your room.So, for this hotel, don't have high expectations, have an open mind and just think of it as a place to sleep when you're visiting London. It isn't your average hotel. Remember, hotels in London are expensive, this is cheap so you'll somewhat get what you pay for.
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Hotel policies & services Back to top
 Check-in: From 14:00 Until 00:00 Check-out: Until 10:30
 Payment:           Visa, MasterCard, American Express, Diners Club, Visa Debit, Visa Electron
Note: the hotel can pre-authorize your card before arrival; they check for sufficient funds in order to guarantee your booking.
 Parking: Free parking is possible near the hotel.
 Pet policy: Pets are not allowed.
Rooms: 15
Services:
  • 24-hour front desk
  • Wake-up calls
General facilities:
  • Safe at front desk
Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. We are not responsible for any inaccuracies in the photos.
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